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Hotel Casa Real

2.5 star property

Photo gallery for Hotel Casa Real

Standard Triple Room, Mountain View
Reception
Sun deck
Bathroom shower
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View map
Calle Rodolfo Robles 15-44 Zona 3, Quetzaltenango, Quetzaltenango, 09001
  • Place, La Democracia Market
    ‪2 min walk‬
  • Place, Quetzaltenango Central Park
    ‪8 min walk‬
  • Place, Quetzaltenango Cathedral
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Mountain View

Standard Triple Room, Mountain View

Standard Triple Room, Mountain View

  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

About the area

Quetzaltenango

Hotel Casa Real places you in the centre of Quetzaltenango, within just a 15-minute stroll of Los Altos Railroad Museum and Quetzaltenango Central Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a terrace. Plus you'll find express check-out and luggage storage. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Quetzaltenango hotel include Edificio Rivera and Quetzaltenango Cathedral.

What's nearby

  • La Democracia Market - 2 min walk - 0.2 km
  • Quetzaltenango Central Park - 8 min walk - 0.7 km
  • Quetzaltenango Cathedral - 11 min walk - 1.0 km
  • Monumento a la Marimba - 19 min walk - 1.6 km
  • Parque Zoológico Minerva - 4 min drive - 2.5 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 14 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tacos El Portón - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Taberna De Don Rodrigo - ‬6 min walk
  • ‪Pollo Campero - ‬5 min walk

About this property

Hotel Casa Real

There's a restaurant on site. Public spaces have free WiFi. A fitness centre, a terrace, and express check-out are also featured at Hotel Casa Real. Free self parking is available.

This Quetzaltenango hotel is smoke free.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Dining venue
Hotel Casa Real offers 21 accommodations with blackout curtains. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 25 for adults and GTQ 25 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant
  • Fitness facility

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GTQ 25 for adults and from GTQ 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Up to 6 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real Quetzaltenango
Hotel Casa Real Hotel Quetzaltenango

Frequently asked questions

What is the cancellation policy at Hotel Casa Real?

Hotel Casa Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Casa Real?

Yep, Hotel Casa Real has a free self car park.

Does Hotel Casa Real serve breakfast?

Yep, continental brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Casa Real?

No, Hotel Casa Real does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casa Real?

Yep, you can grab a meal at Hotel Casa Real's onsite restaurant.The dining venue is closed on Saturday and Sunday.

What time are check-in & check-out at Hotel Casa Real?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Casa Real?

No, pets are not allowed.

Hotel Casa Real Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erika Barr

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is listed as recommended for families but it is completely inappropriate for families. Our room was right over a main road and we can hear noise from the traffic from the passing cars and trucks all night long and partially between 8-11pm. There is a window between the bathroom and the bedroom so the light needs to remain off in the middle of the night and there are two windows from our room to the hallway so anyone in the hallway can see shadows and lights in our room and the lights in the hallway have to remain off because they shine into the bedrooms.
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Travelled with partner
It was in a good location. markets and lovely locals. Beautiful indigenous people.
Stayed 5 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Roberto

Travelled with family
Disliked: Property conditions & facilities, room comfort

Hotel céntrico en mal estado

La recepción está en una como jaula, los calentadores no sirven, en ves de toallas te dan un pedazo de una bata de baño, los colchones ya están viejos, cómo está en calle principal es un ruido de noche y madrugada, el televisor es pequeño, lo único bueno es que a la par está Xelapan, por el precio creo que es una estafa, me hospedé con mi esposa y un niño de 5 y otro de 10, nos cobraron 115 dólares por dos noches, entrar y salir del parqueo es peligroso, la pendiente es como de 60 grados de inclinación, en general no lo recomiendo, tienen que trabajar en muchos aspectos. Relación precio calidad MALO
Supuesta toalla
Calentador se baja la palanca
Lavamanos
Stayed 2 nights in Jan 2022

2/10 Terrible

Jose Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019