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Hotel Portal de Occidente

3.0 star property
Hotel in Quetzaltenango with 24-hour front desk and restaurant

Photo gallery for Hotel Portal de Occidente

Reception
Property entrance
Exterior
Restaurant
Hallway

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango
  • Parque Zoológico Minerva
    ‪3 min drive‬
  • La Democracia Market
    ‪5 min drive‬
  • Quetzaltenango Central Park
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪4 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Private bathroom
Hairdryer
Microwave
Free bottled water
Stovetop
Cookware/dishes/utensils
Oven
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

LCD TV
Private bathroom
Hairdryer
Microwave
Free bottled water
Stovetop
Cookware/dishes/utensils
Oven
  • Sleeps 4
  • 2 Double Beds

About the area

Quetzaltenango

At Hotel Portal de Occidente you'll be 2.7 km (1.7 mi) from Parque Zoológico Minerva and 2.9 km (1.8 mi) from Templo de Minerva. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include laundry facilities, luggage storage and a water dispenser. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Near this 3-property class Quetzaltenango hotel, you'll find Quetzaltenango Central Park.

What's nearby

  • Parque Zoológico Minerva - 3 min drive - 2.9 km
  • Templo de Minerva - 3 min drive - 3.6 km
  • La Democracia Market - 5 min drive - 4.2 km
  • Quetzaltenango Central Park - 6 min drive - 5.7 km
  • Quetzaltenango Cathedral - 6 min drive - 5.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 13 min drive

Restaurants

  • ‪Pollo Campero Interplaza - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪El Portal De La Quinta - ‬2 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Albamar Las Américas - ‬2 min drive

About this property

Hotel Portal de Occidente

Hotel in Quetzaltenango with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Hotel Portal de Occidente also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Quetzaltenango hotel is smoke free.

  • 36 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Portal de Occidente offers 36 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Quetzaltenango hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Oven

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 20 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 7 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL PORTAL OCCIDENTE Quetzaltenango
HOTEL PORTAL OCCIDENTE
PORTAL OCCIDENTE Quetzaltenango
Portal De Occidente
Hotel Portal de Occidente Hotel
Hotel Portal de Occidente Quetzaltenango
Hotel Portal de Occidente Hotel Quetzaltenango

Frequently asked questions

What is the cancellation policy at Hotel Portal de Occidente?

Hotel Portal de Occidente offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Portal de Occidente?

Yep, Hotel Portal de Occidente has a free self car park.

Does Hotel Portal de Occidente serve breakfast?

Yep, local cuisine breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Portal de Occidente?

No, Hotel Portal de Occidente does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portal de Occidente?

Yep, you can grab a meal at Hotel Portal de Occidente's onsite restaurant.

What time are check-in & check-out at Hotel Portal de Occidente?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Portal de Occidente Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luigui, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021

8/10 Good

Julio, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022