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Casa de Hacienda Su Merced

3.5 star property
Family-friendly hotel connected to a shopping centre in Puembo with 2 restaurants

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Casa de Hacienda Su Merced

Photo gallery for Casa de Hacienda Su Merced

Front of property - evening/night
View from property
Royal Quadruple Room, 2 Bedrooms
2 restaurants, breakfast, lunch, dinner served; local cuisine
Reception

Overview of Casa de Hacienda Su Merced

Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Calle Julio Tobar Donoso, Casa No. 12, 1 Km. Y de Puembo, Chiche Obraje, Puembo, Pichincha, P01000
  • Popular LocationUniversity of San Francisco Quito Campus16 min drive
  • Popular LocationAtahualpa Olympic Stadium23 min drive
  • Popular LocationQuicentro Shopping24 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)33 min drive

Room options

View all photos for Romantic Triple Room, 2 Bedrooms

Romantic Triple Room, 2 Bedrooms

Romantic Triple Room, 2 Bedrooms

Highlights

Garden
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Royal Quadruple Room, 2 Bedrooms

Royal Quadruple Room, 2 Bedrooms | View from room

Royal Quadruple Room, 2 Bedrooms

Highlights

Garden
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Garden
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Design Cabin

Design Cabin

Design Cabin

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free minibar items
  • 35 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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Exterior
Hotel Rincon de Puembo, BW Signature Collection
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Hot tub
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Free airport shuttle
4.6 out of 5, Wonderful, (177)
The price is NZ$194
for 1 night
includes taxes & fees
18 May - 19 May
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About the area

Puembo

At Casa de Hacienda Su Merced, you'll be connected to a shopping centre and 25.8 km (16 mi) from Quicentro Shopping. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and 2 coffee shops/cafes. .Toriles serves local cuisine and is open for breakfast, brunch, lunch and dinner. 1076 square feet (100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a free manager's reception and a snack bar/deli. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Puembo hotel include Scala Shopping Mall and Scala Shopping Mall.

What's nearby

  • Scala Shopping Mall - 12 min drive
  • Paseo San Francisco - 16 min drive
  • University of San Francisco Quito Campus - 16 min drive
  • Atahualpa Olympic Stadium - 23 min drive
  • Quicentro Shopping - 24 min drive

Getting around

  • El Ejido Station - 24 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 39 min drive

Restaurants

  • Blend by La Birrería - 8 min drive
  • Pizzeria el Hornero - 7 min drive
  • Bistro Al Paso - 6 min drive
  • Cañon Del Chiche - 11 min drive
  • Campo viejo - 10 min drive

About this property

Casa de Hacienda Su Merced

Family-friendly hotel connected to a shopping centre in Puembo with 2 restaurants
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the family-friendly Casa de Hacienda Su Merced. An area shuttle within 12 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Puembo hotel.

  • 1 floor
  • 10 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1200
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
Casa de Hacienda Su Merced offers 10 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 12 km
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Toriles

Things to do

  • Library
  • Playground
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • Built in 1200
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby
  • Floor

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa de Hacienda Su Merced

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (return)
  • Crib (infant bed) fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hostería Su Merced
Hostería Su Merced Hotel
Hostería Su Merced Hotel Puembo
Hostería Su Merced Puembo
Casa Hacienda Su Merced
Casa Hacienda Su Merced Puembo
Casa Hacienda Su Merced Hotel
Casa Hacienda Su Merced Hotel Puembo
Casa De Hacienda Su Merced Ecuador/Puembo
Casa Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel
Casa de Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel Puembo

Frequently asked questions

What is the cancellation policy at Casa de Hacienda Su Merced?

Casa de Hacienda Su Merced offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa de Hacienda Su Merced?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Casa de Hacienda Su Merced on 14 May 2024 start from NZ$231.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa de Hacienda Su Merced?

Yep, Casa de Hacienda Su Merced has a free self car park.

What makes Casa de Hacienda Su Merced a romantic place to stay?

Al fresco dining and 24-hour room service, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Casa de Hacienda Su Merced.

Does Casa de Hacienda Su Merced serve breakfast?

Yeah, complimentary full brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Casa de Hacienda Su Merced?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Casa de Hacienda Su Merced?

Yep, you can grab a meal at Casa de Hacienda Su Merced's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Casa de Hacienda Su Merced?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Casa de Hacienda Su Merced?

No, pets and service animals are not allowed.

Casa de Hacienda Su Merced Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 77 reviews" "
Rating 8 - Good. 21 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most amazing places that I have ever stayed! The 400 year old farmhouse was stunning and the staff was warm, friendly, and just amazing!
Stayed 1 night in Mar 2023

10/10 Excellent

Pedro, Reno Nevada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice compound in the neighborhoods between the airport and the central district. Hook up with their driver Washington who will take you to all the places you want to go in and around town. Hotel staff is very accommodating and friendly. Property is 400 year old building surrounded by gardens.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A work in progress. Right now, 3.5 stars.
This 400 year old property is in the process of being updated and beautified. The owner is working hard, but our bathroom shower still leaked. The grounds are vast and she is happy to show you around the yet to be rehabbed space. Quite interesting and quite a challenge. It is a high gated compound that we didn’t leave and without much around it. If you want it, dinner is $24 + wine. The owner cooks it herself. Good, but pricey.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hacienda and gardens were so peaceful. I enjoyed the intimacy of the dining room and the wonderfully prepared meals. The staff accommodated our schedule for meals and arranged taxi service to the airport. I thoroughly enjoyed my stay and recommend this unique hotel.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with customized care close to the airport.
Stayed 1 night in May 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, comfortable, beautiful but away from city
We stayed here one night after flying into Quito at midnight. The Hacienda will pick you up from the airport at no charge. They contacted us as soon as we booked to ask about travel plans. The Hacienda is not in the city and the neighborhood is not great, but it is secure, beautiful, quiet and comfortable. The breakfast was included and very good. Wifi is available in the lounge area of the main building. It is 300 years old and the buildings and grounds are beautiful and relaxing. It's 45 minutes from Quito, 20ish from the airport.
Stayed 1 night in Jul 2017

10/10 Excellent

Sonia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Charm
This was an absolute gem of a surprise. We had looked for a accommodation near Quito's international airport and arrived at a 400 hundred year old mansion with 4-foot thick walls! Hostess/proprietor Elizabet graciously settled us into a charming room with hand painted floral designs on the whitewashed walls and matching fittings. We asked for a tour: each room was unique with floral paintings, matching crochet covers, and one-of-a-kind antiques. The food was home made and nourishing and served in the authentic kitchen. Hot water bottles were placed in our beds (tho' the thick walls kept the rooms warm) and there were fresher fruit dipped in chocolate at our bedside! What more could one ask for?

8/10 Good

shrikant, fremont, ca

Liked: Cleanliness, staff & service, room comfort
nice hotel for overnight stay
Bathroom should be better . We had to take bath in an old bath tub and it was inconvenient with curtans clinging to your body and leaving no room to move about. Bath room shower area needs a redo. Breakfast is very good. Staff is very courteous. Even did my overnight laundry here.

8/10 Good

Ron, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location close to Quito airport
Stayed overnight on my way back to Canada. The hotel is a 400(?) year old casa de hacienda. Very nice place. Don't forget to duck in the doorways.