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Royal Tulip Korbous Bay Thalasso & Springs

Property class: 4.5

Photo gallery for Royal Tulip Korbous Bay Thalasso & Springs

A poolside view with lounge chairs, a clear blue sky, and a building with arched windows and balconies overlooking the sea.
A spa room with a circular hot tub, a red chair, and a view of the beach.
A coastal resort with a large building, a rocky beach, and a clear turquoise sea.
A spacious living room with a large window offering a view of the ocean, a white sofa, a glass coffee table, and a potted plant.
A grand hotel with a courtyard, palm trees, and illuminated arches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$267
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Ain-Oktor -Korbous, Qurbus, 8041
  • Place, Nabeul Market
    ‪26 min drive‬
  • Place, Carthage Land
    ‪53 min drive‬
  • Place, Hammamet Beach
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, and a chair. There is a balcony with a view of the ocean and palm trees.

Deluxe Room, 2 Single Beds

  • Partial sea view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Presidential Suite, 1 King Bed

  • Sea view
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a glass table with a vase, and a chair.

Junior Suite, 1 King Bed

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, desk, TV, and a view of the courtyard.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Multiple Beds

A hotel room with a sofa, armchairs, a glass coffee table, a TV, and a balcony with a view.

Deluxe Suite, Multiple Beds

  • Sea view
  • 80 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, each with a blue headboard and matching pillows, a nightstand with a lamp, and a view of a courtyard through a glass door.

Superior Room, 2 Single Beds

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the sea.

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • Partial sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Senior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds

A hotel with a pool, stone wall, and red lounge chairs.

Villa, Multiple Beds

  • Mountain view
  • 250 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Villa, Multiple Beds

A building with a curved pathway leading to it, surrounded by palm trees and well-maintained landscaping.

Villa, Multiple Beds

  • Mountain view
  • 500 sq m
  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for Villa, Multiple Beds

An infinity pool with a clear view of the ocean and distant ships.

Villa, Multiple Beds

  • Sea view
  • 300 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a TV, a desk with a lamp, and a view of the outdoors.

Premium Room, 2 Single Beds

  • Sea view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the ocean.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds

A spacious living room with a sofa, chairs, a coffee table, and a television.

Premium Suite, Multiple Beds

  • Sea view
  • 89 sq m
  • Sleeps 2
  • 2 King Beds

About the area

Qurbus

A luxury stay in Qurbus awaits you at Royal Tulip Korbous Bay Thalasso & Springs. You'll be 26.6 km (16.5 mi) from Nabeul Market and 26.8 km (16.6 mi) from Natural Water Source. Highlights at this beachfront hotel include 3 restaurants, 2 indoor swimming pools and a winery. .A relaxing day at Carpis can include massages, body wraps and body scrubs along with hydrotherapy and thalassotherapy. The buffet restaurant, Amwej, is open for breakfast and dinner. Churchill is the hotel's own bar. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, gym and Turkish bath/hammam. Other amenities include a hot tub, a sauna and a conference centre. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Qurbus hotel, you'll be 37.7 km (23.4 mi) from Radés Athletic Stadium and 38 km (23.6 mi) from Radés Olympic Swimming Pool.

What's nearby

  • Nabeul Market - 26 min drive - 34.6 km
  • Carthage Land - 53 min drive - 69.5 km
  • Casino La Medina - 54 min drive - 70.2 km
  • Hammamet Beach - 55 min drive - 70.2 km
  • Yasmine Beach - 57 min drive - 72.5 km

Getting around

  • Grombalia Station - 28 min drive
  • Tunis (TUN-Tunis - Carthage Intl.) - 68 min drive

Restaurants

  • ‪Le Chalet - ‬29 min drive
  • ‪Residence Chiraz - ‬7 min drive
  • ‪Café Bir Mroua - ‬16 min drive
  • ‪La Sirène - ‬27 min drive
  • ‪La Daurade - ‬14 min drive

About this property

Royal Tulip Korbous Bay Thalasso & Springs

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy amenities at Royal Tulip Korbous Bay Thalasso & Springs such as an outdoor pool and a hot tub and cool off in one of the 2 indoor swimming pools.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This Mediterranean hotel also offers an attached winery, a steam room and a fitness centre. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Qurbus hotel.

  • 163 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4521 sq ft of conference space
  • 420 sq. m of conference space
  • Built in 2015
  • Winery on site
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Royal Tulip Korbous Bay Thalasso & Springs offers 163 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

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  • Pool
  • Breakfast included
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4.0 out of 5, Very good, 957 reviews
The price is NZ$221
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TND 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Amwej
  • Churchill
  • L'espadon
  • Sunset Lounge
  • Zembra

Things to do

  • 2 indoor pools
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Winery

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Conference centre (4,521 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Tulip Korbous Bay Thalasso & Springs

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TND 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Tulip Korbous Bay Thalasso Springs
Royal Tulip Korbous Bay Thalasso & Springs Hotel
Royal Tulip Korbous Bay Thalasso & Springs Qurbus
Royal Tulip Korbous Bay Thalasso Springs Adults Only
Royal Tulip Korbous Bay Thalasso & Springs Hotel Qurbus

Frequently asked questions

What is the cancellation policy at Royal Tulip Korbous Bay Thalasso & Springs?

Royal Tulip Korbous Bay Thalasso & Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Tulip Korbous Bay Thalasso & Springs?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Royal Tulip Korbous Bay Thalasso & Springs on 1 Nov 2026 start from NZ$267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Tulip Korbous Bay Thalasso & Springs?

Yep, Royal Tulip Korbous Bay Thalasso & Springs has free valet parking.

Are there any beaches close to Royal Tulip Korbous Bay Thalasso & Springs?

The closest beach to Royal Tulip Korbous Bay Thalasso & Springs is Hammamet Beach (44.4 km).

Is there a spa on site at Royal Tulip Korbous Bay Thalasso & Springs?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Royal Tulip Korbous Bay Thalasso & Springs have a pool?

Royal Tulip Korbous Bay Thalasso & Springs has 2 indoor swimming pools and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Royal Tulip Korbous Bay Thalasso & Springs?

Royal Tulip Korbous Bay Thalasso & Springs features a private beach, 2 indoor pools and a winery.

What makes Royal Tulip Korbous Bay Thalasso & Springs a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royal Tulip Korbous Bay Thalasso & Springs.

Is Royal Tulip Korbous Bay Thalasso & Springs family-friendly?

No, Royal Tulip Korbous Bay Thalasso & Springs is an adults-only property.

Does Royal Tulip Korbous Bay Thalasso & Springs serve breakfast?

Yeah, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Royal Tulip Korbous Bay Thalasso & Springs?

No, Royal Tulip Korbous Bay Thalasso & Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Tulip Korbous Bay Thalasso & Springs?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Tulip Korbous Bay Thalasso & Springs?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Tulip Korbous Bay Thalasso & Springs?

No, pets and service animals are not allowed.

Royal Tulip Korbous Bay Thalasso & Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 129 reviews
Rating 8 - Good. 21 out of 129 reviews
Rating 6 - Okay. 7 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 8 out of 129 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a nice 2 nights getaway and we could not ask for anything more.m to make our stay memorable. Clean place and super helpful staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Power was out, water of was out, it was extremely hot.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i ever been … clean .. professional staff … beautiful and quiet
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place strongly recommend
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a beautiful location.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The view, the staff, the stay, ... All is amazing!
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms need more maintenance and attention to cleaning. Air conditioning is very weak. Other than that the property is beautiful and the staff are very accommodating.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice all around
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend, staff is friendly and professional 👍
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with exceptional facilities and service. Felt pampered the whole time!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to visit

We spent 3 days at Golden Tulip, it was a super nice experience. I recommend this hotel. Rooms are clean and everything is renovated. Friendly staff and the food is just Waw.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, tranquil, and amazingly clean. Top notch in every way.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful and unique stay! The property was clean, with spacious rooms and a great location—just a short walk to restaurants and the waterfront. It’s about 15 minutes from the airport and Sidi Bou Said, which made getting around easy. The host, Medhi, was incredibly helpful and even assisted with transportation to my next accommodation. Highly recommend for a comfortable and convenient stay in Tunis.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent place. One of a kind. I Stringly recommend
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Very good hotel

Very nice and charming hotel. Excellent views, food and service. Rooms are average (mattresses and pillows not comfortable). Location is good but nothing surrounds the hotel You can’t walk anywhere. Food is Extremely expensive and pricey, not for locals at all. Not more than 24hrs stay. Spa is very good, mineral and thermal pools, rest is standard.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness
Really very beautiful buildings and compound! Only It is not easy to go for walks. The thalasso pool is not included. Prices in the restaurants are high but the Quality is excellent!
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Extemely poor service . Exorbitantly expensive . Really not worth it . Such shame because the location is just splendid . This is definitely not a five star hotel .
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The worst customer service I get check in around 6:30 pm the room was not ready
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
The housekeeping service was terrible. I called them 9am to have laundry picked up and house keeping. I came back from lunch 4pm and nothing was done. The room kept smelling like sewer pipes for 48hrs. The ac cooling system wasn’t working. Service was slow. It took the waitress 45 min to bring a water bottle at the reasturant. Don’t expect fast room service for food. The phone only calls the reception. Beside the view of the ocean. This hotel service is extremely terrible and slow. Check out was 1hr wait time because they didn’t deliver my laundry that was supposed to be brought up 8am. And check out was 12pm. For the price and expensive fine dining. Service was extremely limited to the luxury that is advertised by the hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil et nourriture tres variée c’est un endroit magique
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Best view ever
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On reviendra
Stayed 3 nights in Jun 2026