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Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and free airport shuttle

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Dates

June 2025

July 2025

Presidential Suite, 1 King Bed (Mobility & Hearing)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Free airport shuttle
Bar
Pool
Room service

includes taxes & fees

29 June - 30 June

Explore the area

201 Harrison Oaks Blvd, Cary, NC, 27513

The Umstead Spa
‪8 min walk‬
Lenovo Center
‪5 min drive‬
Crabtree Valley Mall
‪10 min drive‬
Raleigh, NC (RDU-Raleigh - Durham Intl.)
‪8 min drive‬

Room options

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub

Excellent

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

Smart TV

46 sq m
Sleeps 6
2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 6
2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 6
1 King Bed

Presidential Suite, 1 King Bed (Mobility & Hearing)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

99 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 4
1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 6
2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

53 sq m
Sleeps 6
2 Double Beds

Suite, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 6
1 King Bed

Premium Suite, 2 Double Beds, Corner

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

53 sq m
Sleeps 6
2 Double Beds

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

53 sq m
Sleeps 4
1 King Bed

Room, 2 Double Beds, Non Smoking

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 6
2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

Smart TV

46 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed (Hospitality)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

63 sq m
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed, Non Smoking

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 4
1 King Bed

Premium Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

Renovated in 2020

46 sq m
Sleeps 6
2 Double Beds

Room, 2 Double Beds, Corner

Very good

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

53 sq m
Sleeps 6
2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking

Wonderful

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

46 sq m
Sleeps 6
2 Double Beds

Room, 1 King Bed, Corner

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Fridge

Smart TV

Hypo-allergenic bedding

53 sq m
Sleeps 4
1 King Bed

About the area

Cary

At Embassy Suites by Hilton Raleigh Durham Research Triangle you'll be within just a 15-minute stroll of The Umstead Spa and William B. Umstead State Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free cooked-to-order breakfast. .The restaurant, Bistro In the Park, is open for dinner. Crystal Falls Lounge is the hotel's own cocktail bar, serving drinks along with light fare. 20066 square feet (1864 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a gym, a free manager's reception and Wi-Fi in public areas. Each morning free breakfast is served. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this Cary hotel include North Carolina State University and North Carolina State Fairgrounds.

What's nearby

The Umstead Spa - 8 min walk - 0.7 km
Lenovo Center - 5 min drive - 6.7 km
Carter-Finley Stadium - 5 min drive - 7.1 km
North Carolina State Fairgrounds - 5 min drive - 7.7 km
Crabtree Valley Mall - 10 min drive - 13.1 km

Getting around

Cary Station - 9 min drive
Raleigh-Durham International Airport (RDU) - 9 min drive

Restaurants

‪Chick-fil-A - ‬8 min walk
‪McDonald's - ‬7 min walk
‪Rally Point Sport Grill - ‬3 min walk
‪Big Easy - ‬5 min drive
‪KFC - ‬5 min drive

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and free airport shuttle

Embassy Suites by Hilton Raleigh Durham Research Triangle offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 20066 square feet (1864 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Raleigh Durham Research Triangle. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Raleigh Durham Research Triangle was completed in January 2020.

Smoking is allowed in designated areas at this Cary hotel.

1 building

273 guestrooms or units

9 levels

20066 sq ft of conference space

1864 sq. m of conference space

Built in 1997

Cooked-to-order breakfast (free)

Manager's reception (free)

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Wedding services available

Corner/local shop

Gift shop

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Dining venue

Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Kitchenettes offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Pool
Breakfast included
Free airport shuttle
Pet-friendly

includes taxes & fees

30 June - 1 July

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period)
Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

Free return airport shuttle from 4:00 AM to midnight
Limo/town car service
Parking on site (USD 10 per day)
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
A bar/lounge
A restaurant
Free daily manager's reception

Restaurants on site

Bistro In the Park
Crystal Falls Lounge

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

Free cot
Grocery/convenience store
In-room kitchenette
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

15 meeting rooms
20,066 square feet of conference space
Business centre
Computer station

Outdoors

Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

1 building
9 floors
Ballroom
Banquet hall
Built in 1997
Designated smoking areas
Reception hall
Renovated entire property - January 2020

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch smart TV with premium cable channels
Hulu
Netflix
Pay films
Streaming services

Food and drink

Coffee/tea maker
Kitchenette
Limited room service
Microwave
Refrigerator
Wet bar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 25 lb per pet)

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
Self-parking fee: USD 10 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Durham/Research Triangle

Embassy Suites Raleigh

Embassy Suites Raleigh Durham/Research Triangle

Embassy Suites Raleigh Durham/Research Triangle Cary

Embassy Suites Raleigh Durham/Research Triangle Hotel

Embassy Suites Raleigh Durham/Research Triangle Hotel Cary

Raleigh Durham/Research Triangle

Embassy Suites Raleigh Durham/Research Triangle

Embassy Suites by Hilton Raleigh Durham Research Triangle Cary

Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Embassy Suites by Hilton Raleigh Durham Research Triangle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Raleigh Durham Research Triangle?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Raleigh Durham Research Triangle on 29 Jun 2025 start from NZ$272.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, Embassy Suites by Hilton Raleigh Durham Research Triangle has a self car park for USD 10 per day.

Is there a spa on site at Embassy Suites by Hilton Raleigh Durham Research Triangle?

No, there is no spa at this property. The Umstead Spa is a short 10-minute walk away.

Does Embassy Suites by Hilton Raleigh Durham Research Triangle have a pool?

Embassy Suites by Hilton Raleigh Durham Research Triangle has an indoor pool.

What makes Embassy Suites by Hilton Raleigh Durham Research Triangle a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Raleigh Durham Research Triangle.

Is Embassy Suites by Hilton Raleigh Durham Research Triangle family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Raleigh Durham Research Triangle is a hit with families.

Does Embassy Suites by Hilton Raleigh Durham Research Triangle serve breakfast?

You bet, travelers adore the free cooked-to-order brekkie here! Offered daily between 6:00 AM and 9:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight.

Is there a bar or restaurant at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Maria

22 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Xavier

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay, highly likely to come back.

Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Travelled with family and small children

16 Mar 2025

Liked: Amenities, property conditions & facilities

We enjoyed the location, the breakfast and happy hour. The rooms were a perfect size for us.

Stayed 2 nights in Mar 2025

8/10 Good

Rick, Elizabethton

Travelled with group

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was a great place to stay and we were happy that we could get room service at 9:30pm after a long international flight. Plus the food was delivered quickly and the order was correct and tasted great. I think it is valuable to point out that the shuttle service was a bit of a problem. There is no information on the reservation about how to get the shuttle to arrive or where to actually stand outside to wait for it. I finally called the hotel for instructions. However there is more than 1 Embassy Suites shuttle - which would have been good to know in advance - especially since the first one that arrived was not the correct one - and the driver was a total jerk. He yelled at me and asked me if I could not read what is clearly printed on the back on his shuttle (the address). The driver seemed hostile to me so I was glad it was the wrong shuttle. The front desk staff at the hotel was excellent, professional and accommodating. The room, beds, pillows etc. were all excellent. My only room advice would be to replace the shower head - it was old and wasn't of good quality. I would stay at this hotel again - but I would not depend on the shuttle service from the aiport to the hotel again.

Stayed 1 night in Mar 2025

10/10 Excellent

Arturo, CLEARWATER

Travelled with family, Business traveller

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel quiet and bright clean building

Stayed 1 night in Mar 2025

10/10 Excellent

Rob

9 Mar 2025

Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Travelled with partner

7 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

This property was very pleasant to stay in for a weekend getaway with my significant other. It's very close to shopping and restaurants, fast food or sit in. And the hotel restaurant was delicious. The only complaint I had was the floor in our room didn't seem super clean as we found a small hair product by the curtain from the last guest.

Stayed 2 nights in Feb 2025

10/10 Excellent

Dalene

4 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Brandyn

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Pamela

Travelled with family

2 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

I would have rated this property a complete five stars, except I went down twice to request a rollaway bed. Second time I went down to request a rollaway bed we were heading to the pool when we got back from the pool there was no rollaway bed but somebody had Gone inside of our room and pulled the couch bed out. I was traveling with two children a boy and a girl that was part of our reservation also. I know how to use a fold-out couch I just did not want our children sleeping in the same bed.

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place with good food. Easy access to airport

Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Business traveller

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Morgan

Business traveller

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Travelled with family and small children

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and friendly staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

25 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

kelsey

21 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

we had to moved to 3 rooms with in 2 days. the heat did not work and the first night we froze as if we were outside. They were having trouble with the heat. We moved rooms the next morning to a room that heat did not work. later that night we asked to be moved and that evening we were moved to a room that had heat.

Stayed 2 nights in Feb 2025

8/10 Good

Bobby

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

No heat

Loved everything but the room did not have heat it blew cold air the whole night making my lady miserable

Stayed 1 night in Feb 2025

10/10 Excellent

John

15 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Travelled with family

14 Feb 2025

Disliked: Cleanliness, staff & service

The shower was dirty

The tub was dirty

Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Business traveller

7 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children, Travelled with group

7 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was big enough for the girls on my daughter's soccer team to run and not bother anyone. Breakfast options were amazing!

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

7 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great breakfast, free drinks at happy hour , kids loved the indoor pool water was not heated but they didnt care nearly as much as i did. Will definitely stay here again. Only negative was they charge $11 a night for parking which seems strange given the large off street parking lot without valet

Stayed 1 night in Feb 2025

2/10 Terrible

Carrie

Travelled with family and small children, Travelled with group

4 Feb 2025

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

The heating and air unit was broken in the room. The room was extremely hot and uncomfortable. After complaining to front desk the next morning upon checkout, they told me that there was a problem with that hallway and that they are sorry. However, we were still charge full price. I paid for the room through Expedia and the hotel charged me another full fee for the room after checking my credit card. My credit card was supposed to be used for incidentals and refunded back; however, it was not and I was charged another full price for the room. Several phone calls have been made and I still do not have a credit back to my account. Now I paid interest for a room that was extremely hot and uncomfortable and charged two times for one night. I complained about the temperature of the room again during a phone call to check and see why I have not been reimbursed yet. She said that she was sorry and would pass the information along to their manager, but nothing has been done.

Stayed 1 night in Dec 2024

Embassy Suites by Hilton Raleigh Durham Research Triangle

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Suite, 1 King Bed (Hospitality)

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Premium Suite, 1 King Bed, Non Smoking

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View all photos for Premium Suite, 2 Double Beds, Accessible (Hearing)

Premium Suite, 2 Double Beds, Accessible (Hearing)

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View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

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View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium Suite, 2 Double Beds, Non Smoking

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View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

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