Extended Stay America Select Suites Durham University

2.0 star property

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Candlewood Suites Durham by IHG

Durham
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 725 reviews
The price is NZ$122
includes taxes & fees
29 Mar - 30 Mar
Candlewood Suites Durham by IHG

About the area

Durham

At Extended Stay America Select Suites Durham University, you'll be 6.7 km (4.2 mi) from Duke University. Highlights at this hotel include a free area shuttle, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, barbecues and a picnic area. Additionally, you'll find laundry facilities, a front desk safe and a lift. There's also the convenience of an area shuttle. .Attractions within a 15-minute drive of this Durham hotel include Duke University Hospital and Research Triangle Park.

What's nearby

  • Bowlero Durham - 18 min walk - 1.6 km
  • Duke University Hospital - 7 min drive - 10.2 km
  • Duke University - 7 min drive - 7.9 km
  • Research Triangle Park - 10 min drive - 10.1 km
  • University of North Carolina - 11 min drive - 11.0 km

Getting around

  • Durham Station - 10 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Cook Out - Shannon Rd - ‬18 min walk

About this property

Extended Stay America Select Suites Durham University

Extended Stay America Select Suites Durham University offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites Durham University also features laundry facilities, complimentary use of a nearby fitness facility, and a front desk safe.

This Durham hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Extended Stay America Select Suites Durham University offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Durham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is offered on request and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd Hotel
Extended Stay America University Ivy Creek Blvd Hotel Durham
Extended Stay America University Ivy Creek Blvd Aparthotel
Extended Stay America Durham University Ivy Creek Blvd Hotel
Extend Stay America Universit
Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America Select Suites Durham University Hotel
Extended Stay America Select Suites Durham University Durham
Extended Stay America Suites Durham University Ivy Creek Blv

Frequently asked questions

What is the cancellation policy at Extended Stay America Select Suites Durham University?

Extended Stay America Select Suites Durham University offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Extended Stay America Select Suites Durham University?

No, Extended Stay America Select Suites Durham University does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Select Suites Durham University?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Select Suites Durham University Reviews

Reviews

5.6
Rating 10 - Excellent. 77 out of 427 reviews
Rating 8 - Good. 69 out of 427 reviews
Rating 6 - Okay. 67 out of 427 reviews
Rating 4 - Poor. 78 out of 427 reviews
Rating 2 - Terrible. 136 out of 427 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nick

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bugs everywhere smelled like smoke. Nasty and run down. Left after 15 minutes. Worst experience ever.
Stayed 2 nights in Nov 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean basic accomodations at a good rste. Staff was great.
Stayed 3 nights in Oct 2023

4/10 Poor

Charles M.

Travelled with partner
Good neighborhood. Sticky & wet room, walls, floor, bed. No real personnel, breakfast not offered as advertised, no help with TV remote that was not what screen described. Will never stay in one of this chain’s places. Was quiet but really one of worst places we’ve ever stayed as world travelers in our 80’s.
Stayed 2 nights in Sep 2023

2/10 Terrible

India

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Horrible experience

I was highly upset. I sat on my bed and started itching really bad. I pulled back the covers, and my blanket was covered in dog hair. I’m allergic to pet dander, so I have to end up giving myself a shot. I go to the office to let them know, and the female staff is sitting down in the lobby with two of the hotel guests getting her hair done, cursing and being loud. Staff never acknowledged me standing there. The hotel guest the staff was sitting with, asked “ Do you need something.” I reply yes the person that works here. Staff gets up comes behind the desk. I tell her about my blankets being covered in dog hair, and I was having an allergic reaction. She says “ So what you want me to do?” “ Do you want to check out or something?” This was the worst experiences I’ve ever had in my life. Staff is ghetto, rude, and disrespectful. I will never return to this location. Dog hair was on my shirt.
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Don't stay here.

We were supposed to have a suite. They said their suites weren't available and the system shouldn't have let us book it. They comped us a room next door to each other. That's where the good part ends. The key to one of the rooms would stop working and we'd have to go back to the front desk which wasn't open past 8 to get it registered again. It took ten minutes for someone to come to the door after going through a phone tree. There were bugs in the sink and bathtub. The stove was ancient and dirty. The stove of the fridge was filthy. Missing a lampshade on the floor lamp. Both exit doors were missing door sweeps so you could see straight outside! We ended up putting a towel down to try to keep more bugs from getting inside.
Stayed 1 night in Jul 2023

2/10 Terrible

Nicholas

Disliked: Staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. A lot of broken stuff (toilet paper holder, paper towel holder)
Stayed 1 night in Jul 2023

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Dirty room, dirty propeerty.
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

JAMES

Stayed 3 nights in May 2023

2/10 Terrible

Patricia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Checked in, climbed stairs rolling luggage over cigarettes butts and dirty sidewalks, got in room that smelled awful.. Went back to office. They gave me an immediate refund. I will NOT try another Extended Stay
Stayed 3 nights in Apr 2023

6/10 Okay

Jian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nice location, but poorly managed (dirty inside and stairways), airconditioner not function properly (no heat).
Stayed 1 night in Apr 2023

2/10 Terrible

Venkat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Douglas

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Many cockroaches!

Original room not made up. Cockroaches in dresser drawers. Replacement room ok, but bulbs missing in lamps, hard to adjust heat/cooling. Dangerous shower with slippery floor, no grab bar. Staff courteous and helpful. Have stayed here many times, but probably not again.
Stayed 3 nights in Apr 2023

2/10 Terrible

Luis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has roaches and was very run down. We were moved from one room to another and the second room has roaches as well. We didn’t realize until it was midnight after returning to our room. I didn’t request a second change of room since my mother (senior citizen) was already fatigued The rooms were dirty and in poor condition. Peeling paint, smelled stale. Old dingy carpet. I would like at least half my money back for hotel stay. I would never recommend this hotel to anyone.
Stayed 3 nights in Apr 2023

2/10 Terrible

Jamie

Stayed 2 nights in Apr 2023

4/10 Poor

Chante'

Travelled with family, Business traveller
I booked a 1 bed room suite. When we arrived I was told they haven’t had suites available all day, and that only 2 queen beds were available. We get the key, get to the room and the key doesn’t work. We go back to the lobby get another key, it doesn’t work. The desk clerk comes to the room to use her key it doesn’t work. She asked us to come to the lobby, we wait 15 minutes. She comes back and says she has a Deluxe King room. No extra blanket or pillows in the room.
Stayed 1 night in Mar 2023

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Strange people hanging around the lobby when checking in, sheets smelled of smoke, strange smell in the room in general, hair in bathroom from previous guests, something splashed on back of bathroon door, cigarette butts outside of doors. It was a quiet stay and front desk lady was nice. Check in was fast (we arrived around 9 pm).
Stayed 1 night in Feb 2023

4/10 Poor

gary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The property is in pretty bad shape and needs a complete rehab. The first room smelled like smoke. We got moved to a second room which still smelled a little like smoke. Couldn't get the tv's to work, floor was very dirty, room was worn out.
Stayed 1 night in Nov 2022

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You need to do better

We got there and there was no soap, shampoo, towels or remote in the room, light switch didn’t work and 1/2 the light bulbs were out on them. Glad I was just there to sleep because if I was staying it would have made the stay horrible.
Stayed 1 night in Nov 2022

2/10 Terrible

Leslie

Stayed 3 nights in Nov 2022

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend while up to a sporting event. Room was very clean and he area was nice with alot around us. Would stay. Again for sure
Stayed 2 nights in Oct 2022

2/10 Terrible

Brenda

Travelled with family
Stayed 1 night in Oct 2022

2/10 Terrible

Brenda

Travelled with family

Don’t trust reservations! They don’t matter

From the moment check in started, it was a disaster. Our family traveled from 3 different cities and had very specific needs, hence the reason we chose Extended Stay and booked 10 days prior to our arrival. Check in was at 3:00, and we were there at 3:15. Almost immediately I was told they had over booked and didn’t think they could accommodate us. What???? We had booked and PREPAID for our rooms, king room and a double queen studio (to accommodate 3 grown men NOT wanting to share a bed). Our king size room was absolutely out of the question but they could give us a tiny single queen room. The associate was trying to be accommodating as this obviously wasn’t her fault. I was made to believe they had found a 2 queen studio but when we get to the room, it’s not a studio. 3 adult men, 2 beds. To put icing on the cake, the toilet did NOT work. I’ve stayed at several beautiful Extended Stay properties. This location is in need of much TLC, employees that seem to be concerned about the distress of this whole fiasco. Claudette was the only one who appeared to care enough to help. Will I fight for a refund???? Absolutely.
Stayed 1 night in Oct 2022