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Home2 Suites by Hilton Durham Chapel Hill

3.0 star property
Hotel in Durham with free breakfast and fitness centre

Photo gallery for Home2 Suites by Hilton Durham Chapel Hill

Relax in a cozy patio area with a fireplace, wicker chairs, and a cushioned sofa.
Relax by the pool and enjoy outdoor dining at this hotel's patio, featuring comfortable seating and a grill.
Welcome to HOME2, a stylish hotel with a central entrance and two wings.
Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.
Cozy living space with a kitchenette, dining table, and sofa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$225
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
3305 Watkins Road, Durham, NC, 27707
  • University of North Carolina
    ‪8 min drive‬
  • Duke University
    ‪10 min drive‬
  • Duke University Hospital
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Relax in a well-appointed room with a flat-screen TV, comfortable bed, and cozy sofa.

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Relax in a well-appointed room with a flat-screen TV, comfortable bed, and cozy sofa.

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Cozy living space with a kitchenette, dining table, and sofa.

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Relax in a well-appointed room with a flat-screen TV, comfortable bed, and cozy sofa.

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Relax in a well-appointed room with a flat-screen TV, comfortable bed, and cozy sofa.

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Cozy living space with a kitchenette, dining table, and sofa.

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Relax in a well-appointed room with a flat-screen TV, comfortable bed, and cozy sofa.

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Relax in a comfortable room with a bed, sofa, and desk, featuring a flat-screen TV and a large window.

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Durham

At Home2 Suites by Hilton Durham Chapel Hill, you'll be 9 km (5.6 mi) from Duke University. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 300 square feet (28 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Attractions within a 15-minute drive of this 3-property class Durham hotel include University of North Carolina and Duke University Hospital.

What's nearby

  • Streets at Southpoint Mall - 7 min drive - 10.3 km
  • University of North Carolina - 8 min drive - 7.0 km
  • Cameron Indoor Stadium - 9 min drive - 10.0 km
  • Duke University - 10 min drive - 10.3 km
  • Duke University Hospital - 10 min drive - 11.6 km

Getting around

  • Durham Station - 15 min drive
  • Raleigh-Durham International Airport (RDU) - 20 min drive

Restaurants

  • ‪Wegmans Meals 2GO - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Red Crab Juicy Seafood - Durham - ‬3 min drive

About this property

Home2 Suites by Hilton Durham Chapel Hill

Hotel in Durham with free breakfast and fitness centre
Home2 Suites by Hilton Durham Chapel Hill offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. The business-friendly Home2 Suites by Hilton Durham Chapel Hill also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq. m of conference space
  • Built in 2016
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
Home2 Suites by Hilton Durham Chapel Hill offers 103 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Spanish

Similar properties

Relax in the shaded patio area with comfortable seating and dining options.

Homewood Suites by Hilton Durham-Chapel Hill / I-40

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 749 reviews
The price is NZ$225
includes taxes & fees
17 Aug - 18 Aug
Homewood Suites by Hilton Durham-Chapel Hill / I-40

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (153 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (123 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Durham Chapel Hill Hotel
Home2 Suites Hilton Chapel Hill Hotel
Home2 Suites Hilton Durham Chapel Hill
Home2 Suites Hilton Chapel Hill
Home2 Suites Hilton Durham Chapel Hill Hotel
Home2 Suites Hilton Durham Chapel Hill
Home2 Suites Hilton Chapel Hill
Hotel Home2 Suites by Hilton Durham Chapel Hill Durham
Durham Home2 Suites by Hilton Durham Chapel Hill Hotel
Hotel Home2 Suites by Hilton Durham Chapel Hill
Home2 Suites by Hilton Durham Chapel Hill Durham
Home2Suites by Hilton Durham Chapel Hill
Home2 Suites Hilton Chapel Hill Hotel
Home2 Suites by Hilton Durham Chapel Hill Hotel
Home2 Suites by Hilton Durham Chapel Hill Durham
Home2 Suites by Hilton Durham Chapel Hill Hotel Durham

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Durham Chapel Hill?

Home2 Suites by Hilton Durham Chapel Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Durham Chapel Hill?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Durham Chapel Hill on 17 Aug 2025 start from NZ$224.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Durham Chapel Hill?

Yep, Home2 Suites by Hilton Durham Chapel Hill has a free self car park and free extended parking.

Does Home2 Suites by Hilton Durham Chapel Hill have a pool?

Home2 Suites by Hilton Durham Chapel Hill has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9 AM to 9 PM (Seasonal outdoor pool open from May to October).

Is Home2 Suites by Hilton Durham Chapel Hill family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Home2 Suites by Hilton Durham Chapel Hill is a hit with families.

Does Home2 Suites by Hilton Durham Chapel Hill serve breakfast?

Yeah, free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Home2 Suites by Hilton Durham Chapel Hill?

No, Home2 Suites by Hilton Durham Chapel Hill does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Durham Chapel Hill?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Home2 Suites by Hilton Durham Chapel Hill?

Cats and dogs are welcome at Home2 Suites by Hilton Durham Chapel Hill, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Home2 Suites by Hilton Durham Chapel Hill Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 659 reviews
Rating 8 - Good. 148 out of 659 reviews
Rating 6 - Okay. 52 out of 659 reviews
Rating 4 - Poor. 34 out of 659 reviews
Rating 2 - Terrible. 27 out of 659 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this area - we travel through a few times a year
Stayed 1 night in May 2025

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not a great value for the money spent. noisy, some areas in poor repair. the room i tried to sleep in was noisy (road noise), noisy (hvac in obvious distress), and noisy (a loud, repetitive knocking sound from somewhere down the hall). the ‘breakfast’ is a complete disaster: nearly inedible, confusing arrangement, very limited seating, and the layout ensures you’ll be trampling other guests. there are better hotels with walkable food for less money a block or two away.
Stayed 1 night in May 2025

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good Wish to find a better breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Stayed 2 nights in Apr 2025

10/10 Excellent

Guenther Schuldt

Stayed 7 nights in Apr 2025

4/10 Poor

Nayana

Travelled with group
Disliked: Staff & service

don't book if you like your breakfast in the morni

everything is fine except the horrible breakfast they provide in the morning
Stayed 1 night in Apr 2025

4/10 Poor

Patrizia

Disliked: Staff & service
it was very noisy, both from people walking in the room above us, and the people in the next room, since the connecting door had an open space allowing for sound to come from the room to the point we could hear their voices even at normal speaking volume. Also, we stayed for 3 days but our room was never service, the maid said we weren’t on her list and the front desk said it is only serviced every other day. Very disappointed in a Hilton property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

Staff were helpful. Property quiet and peaceful. Close to many food choices within walking distance. The room was amazing: spacious, clean, temperature control
Stayed 2 nights in Apr 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the laundry was free and adjacent exercise room was in good condition. Wierd that stairs only exit outside and not a way into the lobby. Bed was moderately comfy. Service was good and responded well to my notice that the disposall was not working. My wife also appreciated the nice room.
Stayed 9 nights in Apr 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfy. I liked the squishy pillows. Most hotels have hard pillows. It was surprisingly quiet at night and in the morning and we slept well. The front desk was friendly.
Stayed 2 nights in Mar 2025

4/10 Poor

April M

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty, under the mattress was a pubic hair and dirt. The seats at the breakfast dining area was so dirty. I took photos of their clean guarantee they have posted near the dining area and the photos of the extremely dirty seats. Unfortunately I didn't get photos under the mattress. Service was good on Saturday and Monday, but Sunday the lady stayed on her tablet at one of the dining tables and didn't even greet you when you come in. The alarm was going off most of the night and during the day.
Stayed 2 nights in Mar 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel. The rooms were really clean. The only thing that I didn’t like is that they have postings about car thefts around the area. So everytime I would leave the hotel to go to my car it was a game to see if my car was still right where I left it. Other than that no complaints. Breakfast was basic but not bad.
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean and new
Stayed 1 night in Mar 2025

8/10 Good

Landon

Liked: Cleanliness, staff & service, amenities
The staff was super sweet!
Stayed 2 nights in Mar 2025

2/10 Terrible

LISA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we have come to expect from a Home2 Suites. Upon check in, we were charged a parking fee of $14/night when Expedia clearly stated parking was free. However, they never asked for a vehicle description or gave us a ticket to put in our car. This was just a miscellaneous “extra” charge. We were given room keys to a door that did not open due to a faulty handle. And, we found out later that this was already known. This was the last 2 queen bed room available. We were offered a king—which we took since it was midnight. No offering of a discount but king rooms were less expensive than the 2 queens. We discovered we couldn’t get anything to come on the TV. I called down to the front desk and she offered absolutely no advice other than saying she’d get someone to come check it in the morning (we were only staying one night). In the morning, my husband realized the only way to watch tv was if you hooked up a laptop as there were no regular tv stations available. There was no hot water for a shower. It was lukewarm at best. The only positive thing I have to say about our stay is bed was comfortable. I plan to contact Expedia about the hidden parking charges. Not that it was a big expense, but we felt it was bogus.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

4/10 Poor

Karon

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had to change rooms four times before I finally got a room with a working TV and a shade that could be drawn down. I was actually given a room that someone else was occupying as my second room!
Stayed 1 night in Feb 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service

Hidden parking fees

Stay was fine but they added a $13 fee to self park my own car which is insane. No one mentioned a fee upon check in. Very shady
Stayed 1 night in Feb 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 7 nights in Jan 2025

10/10 Excellent

Kathleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in was very friendly and pleasant. He also helped us with the TV - it had a blank screen with a message to “check video source”. He arrived quickly and fixed it. We had a great experience at his hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, comfortable
Stayed 1 night in Jan 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025