For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A romantic stay in Rarotonga awaits you at The Rarotongan Beach Resort & Lagoonarium. You'll be steps from Aroa Beach and 3.8 km (2.3 mi) from Wigmore's Waterfall. Highlights at this beachfront hotel include 2 restaurants, a private beach, and an outdoor swimming pool.
Flat-screen TVs with satellite channels are featured in all 104 individually decorated rooms, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. In-room massages, ceiling fans, and safes are also available.
A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Captain Andys Bar & Grill, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Captain Andy's Bar is the hotel's own bar. Enjoy the free kids' club, fitness center, outdoor tennis court, and karaoke. 4306 square feet (400 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include WiFi in public areas, a snack bar/deli, and free supervised kids' activities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 15-minute drive of this 4-star Rarotonga hotel include Punanga Nui Market and Muri Night Markets.
The Rarotongan Beach Resort & Lagoonarium ratings based on 28 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Rarotongan Beach Resort & Lagoonarium
Everyone (7)Couples (9)Family (9)
2 out of 5
The whole property is in need of an upgrade. Decor and furnishings are very tired. The breakfast provided is okay but they do run out of food regularly. Menu for lunch/dinner has been reduced considerably compared with what is online. Shuttle bus is very expensive at $30 pp each way. Taxi much cheaper. No entertainment or shows provided to entertain guests. Resort is understaffed at the bar and reception. Long wait to check in and check out.
Posted by a verified traveller on 13 Jun. 2021
Was this review helpful to you?
Comment from Hotel Management
13 Jun. 2021
by Bob Taylor, General Manager
Kia Orana, thank you for your feedback. We do have a Duty Manager available between 7am and 9pm daily who would have been delighted to address your concerns. As we are in the process of re-opening after 14 months of border closures, new menus are being developed as we can access supplies. The shuttle busy is a service provided by a third party not the resort but we will pass on your feedback to them. There are also taxis and rental cars available as well as the local bus. We do have live entertainment most nights but many of the attractions around the island are only slowly getting restarted as it has only been a few weeks since the borders reopened with less than 10% of the flights that we previously had so not every venue if fully open around the island. We are just in the process of rolling out the ability to check in online that should make more efficient the check in process. If you have any more specific feedback, please feel free to contact us directly.
4 out of 5
Posted by a verified traveller on 21 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
24 Mar. 2020
by Haimona
Kia Orana,
Thank you for posting a rating of your recent stay with us.
Your feedback is much appreciated.
Kind Regards,
Haimona Browne
Resort Manager
3 out of 5
Posted by a verified traveller on 3 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
4 Mar. 2020
by Bob
thank you for your review.
Regards
Bob
General Manager
5 out of 5
Great food, service and location on the beach is amazing
Posted by a verified traveller on 12 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
13 Jan. 2020
by Bob
thank you for your review, we are very happy that you enjoyed your stay at the resort and would certainly welcome you back again in the future.
Best Regards
Bob
General Manager
3 out of 5
Loved sitting on the deck at the restaurant watching the fish swim by, the snorkelling and beautiful views. Sadly the resort is heavily understaffed and restaurant poorly run. We found that in general the staff were grumpy, (probably exhausted), there were definitely a few lovely, smiling staff members though and we appreciated that.
Posted by a verified traveller on 7 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
7 Jan. 2020
by Bob
thank you for your comments and glad that you enjoyed the view and and the snorkeling. this time of the year we do try to give staff time off to be with family and friends, and we realize that this can delay orders been taken and getting served, of which we totally apologize for.but i will take you comments up with the food and beverage manager
Regards
Bob Taylor
General Manager
4 out of 5
Its inside the Aroa Lagoon Marine Reserve, hence the beach and water is pristine. Its also Rarotonga's premier snorkelling location right outside the doorstep of our Bungalow. Lots of amenities like Canoes and SUP can be used during your stay. Plenty of activities provided and the ONLY resort to have a Kid's Club which can be a lifesaver when you want to do the Cross Island Hike and your 6yr old daughter are not able to do. Win-Win situation!
Posted by a verified traveller on 25 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
25 Nov. 2019
by Haimona
Kia Orana,
Thank you for taking the time to post a review of your recent stay with us.
I am pleased to hear that you had a lovely stay and that you enjoyed the beachfront location of the resort. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc.
The Moko Kids Club (4-11 years old inclusive) is a large, colourful, supervised clubhouse packed with toys, paints & crafts, play shop, trampoline, books, board games, computer games and videos. It includes a Kids Discovery Programme of activities themed around the unique nature and culture of Rarotonga as well as the Little Dolphins Mini Waterpark with loads of water slides, water cannons and fun in a supervised environment.
The Moko Kids Club is open Monday to Saturday (except public holidays) for the following sessions:
9am to 12 noon
2pm to 5pm
7pm to 9pm
Open year-round to in-house kids up to 11 years inclusive. Entry to the Moko Kids Club is FREE to in-house guests.
Thank you again for choosing to stay with us and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager
3 out of 5
It was close to the beach and the city., but the cleaners came before 9am every morning.
Posted by a verified traveller on 23 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
26 Sep. 2019
by Haimona
Kia Orana,
Thank you for taking the time to post a review of your recent stay with us. I am pleased to hear that you enjoyed the prime location of the resort. The resort enjoys a prime tranquil location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches and the island’s best snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. There are numerous, easily accessible walks and hikes in the local area where guests can enjoy the island’s flora and fauna. Rarotonga is 32 kilometers or 14 miles in circumference, so all the island’s attractions are easily accessible from the resort by walking, cycling, bus, taxi or rental motor scooters or cars including the busy hotel strip at Muri Beach, Avarua township or the Rarotonga International Airport.
The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback.
Kind Regards,
Haimona Browne
Resort Manager
4 out of 5
This one is located right in front of the sea. It is absolutely beautiful.
one thing I don't like is the sound insulation between the rooms.
Posted by a verified traveller on 12 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
13 Sep. 2019
by Haimona
Kia Orana,
Thank you for taking the time to post a review of your recent stay with us. I am pleased to hear that you enjoyed the beachfront location of the resort. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc.
Thank you again for choosing to stay with us and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager
5 out of 5
Posted by a verified traveller on 3 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
4 Sep. 2019
by Haimona
Kia Orana,
Thank you for your kind review.
I am delighted that you had a great time and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager
4 out of 5
Posted by a verified traveller on 22 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
22 Aug. 2019
by Haimona
Kia Orana,
Thank you for taking the time to post a rating of your recent stay with us. It sounds like you had a lovely time.
Thank you again for choosing to stay with us and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager
About the The Rarotongan Beach Resort & Lagoonarium
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Summer fun is a breeze at The Rarotongan Beach Resort & Lagoonarium with activities like snorkeling, kayaking, and volleyball. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a complimentary children's club, an outdoor pool, and an outdoor tennis court. Free self parking is available. Smoking is allowed in designated areas at this 4-star Rarotonga hotel.
104 guestrooms or units
2 levels
12 buildings
2 dining venues
4306 sq ft of conference space
400 sq m of conference space
Built in 1977
Karaoke
Bar by the pool
Bar or lounge
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Conference center
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Library
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Television in lobby
Onsite shopping
Smoking in designated areas
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired Internet access - surcharge
Parking
Free self parking
, Free parking nearby
Transport
Airport: Rarotonga (RAR-Rarotonga Intl.) (10.5 km / 6.5 mi)
Property shuttles: Airport shuttle and shopping center shuttle
Parking: Free self parking
Room Amenities
The Rarotongan Beach Resort & Lagoonarium offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Unique decor
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Captain Andys Bar & Grill - This beachfront restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Te Vaka Restaurant - This beachfront restaurant specializes in local and international cuisine and serves breakfast only. Reservations are required. Open daily.
Captain Andy's Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 2
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Ayurvedic treatments
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 17 children stay free when using existing bedding.
Rollaway/extra beds are available for NZD 95.0 per day.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at The Rarotongan Beach Resort & Lagoonarium
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Parties and events are allowed on site.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
No lifts
Service animals not allowed
Number of children who can stay for free – 17
Debit cards
UnionPay
Events/parties allowed
Guests will receive an email with special check-in instructions
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: NZD 28 for adults and NZD 16 for children (approximately)
Fee for in-room wireless Internet: NZD 10 per day (2-device limit, rates may vary)
Fee for wireless Internet in public areas: NZD 10 per day (2-device limit, rates may vary)
Fee for wired Internet in public areas: NZD 18 per hour (rates may vary)
Airport shuttle fee: NZD 60 per person (roundtrip)
Airport shuttle fee per child: NZD 30 (roundtrip), (from 3 to 11 years old)
Rollaway bed fee: NZD 95.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga
You should know
The Rarotongan Beach Resort & Lagoonarium offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Rarotonga-Hotels-The-Rarotongan-Beach-Resort-&-Lagoonarium.h801791-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Rarotonga-Hotels-The-Rarotongan-Beach-Resort-&-Lagoonarium.h801791-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
