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Apartment Hotel Marchesini

Photo gallery for Apartment Hotel Marchesini

Bar (on property)
Superior Apartment (09) | Living area
Comfort Apartment (07) | Living area
Deluxe Apartment (02)
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Bar
  • Business services
The current price is NZ$232
includes taxes & fees
7 July - 8 July

Explore the area

View map
Via Mazzini 10, Ravenna, RA, 48121
  • Place, Dante Alighieri's Tomb
    ‪2 min walk‬
  • Place, Ravenna Cathedral
    ‪3 min walk‬
  • Place, Basilica of San Vitale
    ‪9 min walk‬
  • Airport, Forlì Intl. Airport (FRL)
    ‪40 min drive‬

Room options

View all photos for Deluxe Apartment, Mobility Accessible (01)

Fridge, electric kettle, high chair

Deluxe Apartment, Mobility Accessible (01)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment (02)

Deluxe Apartment (02)

Deluxe Apartment (02)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment (03)

Deluxe Apartment (03)

Deluxe Apartment (03)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment (04)

Deluxe Apartment (04)

Deluxe Apartment (04)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment (05)

Deluxe Apartment (05)

Deluxe Apartment (05)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment (06)

Deluxe Apartment (06)

Deluxe Apartment (06)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment (07)

Comfort Apartment (07) | Living area

Comfort Apartment (07)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment (08)

Comfort Apartment (08) | Private kitchen

Comfort Apartment (08)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment (09)

Superior Apartment (09) | Living area

Superior Apartment (09)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Apartment (11)

Junior Apartment (11) | Living area

Junior Apartment (11)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment (12)

A compact living space with a kitchenette, a dining area, and a seating area.

Executive Apartment (12)

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, Terrace (13)

Executive Apartment, Terrace (13)

Executive Apartment, Terrace (13)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment (10)

Superior Apartment (10)

Superior Apartment (10)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room (14)

Minibar, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room (14)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room (15)

Minibar, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room (15)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room (16)

A room with a sloped ceiling, a bed with pillows, a bedside table, and a chair.

Classic Double or Twin Room (16)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Ravenna

At Apartment Hotel Marchesini you'll be within steps of Rasponi Crypt and TAMO Museum. Highlights at this aparthotel include a winery, a restaurant and a bar/lounge. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, free bottled water and a hairdryer. A fridge, a minibar and a wardrobe or cupboard are also available. Weekly housekeeping is available. .The restaurant, Ristorante Marchesini, serves Italian cuisine. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of train pick-up service. .Attractions within a 30-minute drive of this 4-property class Ravenna aparthotel include Mirabilandia and Cervia - Milano Marittima Pine Forest.
View more Aparthotels in RavennaOpens in a new window

What's nearby

  • Dante Alighieri's Tomb - 2 min walk - 0.2 km
  • Ravenna Cathedral - 3 min walk - 0.3 km
  • Piazza del Popolo - 5 min walk - 0.4 km
  • Mausoleum of Galla Placidia - 9 min walk - 0.8 km
  • Basilica of San Vitale - 9 min walk - 0.8 km

Getting around

  • Ravenna Station - 12 min walk
  • Bologna Airport (BLQ) - 73 min drive

Restaurants

  • ‪Ristorante Pizzeria "Al Passatore - ‬4 min walk
  • ‪Methiu's Caffé - ‬1 min walk
  • ‪Profumo di Piadina Laboratorio del Palato - ‬3 min walk
  • ‪Bollicine Wine bar & Restaurant - ‬6 min walk
  • ‪Caffè Pasticceria Palumbo - ‬2 min walk

About this property

Apartment Hotel Marchesini

A winery is on site. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. Apartment Hotel Marchesini also features a vending machine, coffee/tea in common area, and laundry facilities. A cruise ship terminal shuttle and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Ravenna aparthotel.

  • 1 building
  • 16 guestrooms or units
  • Conference rooms
  • Winery on site
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Car service
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Apartment Hotel Marchesini offers 16 accommodations with minibars and complimentary bottles of water. 30-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Similar properties

Bar (on property)
A Casa di Paola Suite B&B
Ravenna
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 369 reviews
The price is NZ$271
includes taxes & fees
16 July - 17 July
A Casa di Paola Suite B&B

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 12 per day)
  • Street parking available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Highchair

Restaurants on site

  • Ristorante Marchesini

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a historical district
  • In a shopping district
  • Near a hospital
  • Near a train station

Things to do

  • Bicycle tours
  • Private wine tours
  • Wine tasting room
  • Winery
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 10 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day(328 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT039014B4A5PCRJTT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ravenna
Marchesini Aparthotel Ravenna
Apartment Hotel Marchesini Ravenna
Apartment Hotel Marchesini Aparthotel
Apartment Hotel Marchesini Aparthotel Ravenna

Frequently asked questions

What is the cancellation policy at Apartment Hotel Marchesini ?

Apartment Hotel Marchesini offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Apartment Hotel Marchesini ?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Apartment Hotel Marchesini on 7 Jul 2026 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Apartment Hotel Marchesini ?

The closest beach to Apartment Hotel Marchesini is Papeete Beach (18.3 km).

Is Apartment Hotel Marchesini family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Apartment Hotel Marchesini is a hit with families.

Is there a free airport shuttle available at Apartment Hotel Marchesini ?

No, Apartment Hotel Marchesini does not offer an airport shuttle service.

Is there a bar or restaurant at Apartment Hotel Marchesini ?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Apartment Hotel Marchesini ?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Apartment Hotel Marchesini ?

Furry friends are welcome at Apartment Hotel Marchesini , with food and water bowls on offer.

Apartment Hotel Marchesini Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.8/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay, room was spotless with great facilities, and all the staff were fabulous.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Stefania, the property manager was very helpful. The on site restaurant was very nice for both the included breakfast and dinner. We would stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rosanne

Liked: Cleanliness, room comfort, communication
Stefania, the property manager went above and beyond to make our stay perfect.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable clean apartment in a fantastic location. The affiliated restaurant downstairs was also excellent. We had a very pleasant stay for 2 nights prior to a cruise leaving from Ravenna. We would definitely stay here again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kang-Wu Philip

Liked: Cleanliness, property conditions & facilities, communication
Breakfast provided
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sham

Liked: Cleanliness, amenities, property conditions & facilities
High quality apartment close to local sight seeing / cultural areas, for mosaics especially.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Amisha

Liked: Cleanliness, check-in, communication, listing accuracy
Location was great to easily walk to the sights & center. Lots of restaurants/bars close by for eating options. Rooms were sufficiently comfortable, but nothing spectacular. Breakfast was a coffee & pastry. Most rooms are located upstairs with a narrow staircase leading up. Something to be mindful of if you have a lot of luggage. Payment for parking was a bit confusing. They told us where to park but not clear about payment so we ended up double paying
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent experience. Excellent service and comfortable.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was so nice, clean and roomy. Contact person was super friendly and helpful by email before arriving, as well as during our visit. Our only disappointment was that very little was offered for breakfast—only a couple of bread items and coffee.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Iya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in the city center. Most famous places are within 10-15 minutes walk. Amazing service and wonderful staff. Highly recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The communication with staff was exemplary! I needed to arrange transportation from the airport and also to the cruise port. They were so helpful and went out of their way - so much help and we only stayed one night! We also arrived very late due to delayed flights and this they also accommodated. I wish we could have stayed for days!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karren

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the outside of the building seems old but once you have stepped inside the apartment, then it looks all brand new!!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Darice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location close to Ravenna cruise port. Apartment was clean and comfortable. We paid extra for breakfast to be included, but weren’t able to locate the restaurant, so lost the money paid in advance.
Stayed 1 night in May 2025
Verified

10/10 Excellent

rachel

Liked: Cleanliness, room comfort, communication
A lovely place to stay in Ravenna. very clean and lots of walkable restaurants and shops around. Stefania was extremely accommodating and arranged transport for our large group of 11 to the cruise port. I would highly recommend!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment in a quiet pedestrian area. Well-furnished and clean. Great breakfast included. Helpful, friendly staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean apartment staff was friendly and helpful. Up front instructions were very helpful the communication was excellent from day I reserved. The free breakfast and 10% discount was exceptional bonus. The food at restaurant was amazing best grilled calamari I have ever had. We had dinner at hotel both nights why look somewhere else when you experienced the best. Ravenna was a friendly and walkable the entire experience was A+
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Molly

Liked: Cleanliness, amenities, property conditions & facilities
This property is the biggest we’ve had in Italy. Plenty of room to spread out in. Huge closet and bathroom. They do have a washer and steamer. No American dryer just beware. Great place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect for us two couples to stay before we left on our cruise. The lady at the front desk was AWESOME. She could speak English and it was central to everything. I would definitely stay here again. Be aware that the building is very old with a very small elevator. We had to do one person and large luggage at a time. HA But it added to the charm.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, room comfort, communication
The website is a little misleading in that there is a notice that some rooms do not have an elevator leading to them. I booked a room that did not say no elevator service (second floor) and when we arrived, the staff was more than helpful in assisting getting our bags up to the room. I could have booked a room in the part that did have elevator service had I known the booked room did not.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

nissi

Liked: Cleanliness, property conditions & facilities, communication
I've been traveling in hundreds of Hotels and other kind of accommodation and usualy I do not write reviews. But I though this time I should. Stefania the owner is an outstanding person and host . Rare to have this kind of level of service even in a 5 star luxury hotels .she took care of anything we needed at hour in min... really fell that she is caring about her guests in a different level. Other than that it is in the best location , the apartment was well equipped and super clean. Highly recommended
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean & comfortable. My apartment was on the 3rd floor and no lift. The manager helped me carry my luggage. She very nice. The directions however, unless you are Italian, were confusing. GPS had me driving down a pedestrian only road right to the front door! I then had to back myself out quite a distance. The parking lot is fairly close, but very busy. You must wait for someone to leave to get a space (10-15 minutes). The breakfast was cereal, yogurt, juice. The beautiful mosaics were worth the trip and all within walking distance. The beach was too far away unless I drove.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Achille

Liked: Cleanliness, check-in, communication, listing accuracy
Posizione centrale e, sebbene in ZTL, comoda da raggiungere. L'appartamento (il nostro il n. 3) è dotato di ogni comfort ed comodo per 4 persone. Il bagno presenta qualche segno di usura e/o di scarsa attenzione da parte degli affittuari, ma di fatto la stagione non è ancora iniziata quindi immagino che l'host, con la medesima cura che ha dimostrato in ogni dettaglio, provvederà a sistemare anche questo. La domenica (come i festivi) la colazione non è al bar ma in camera ed anche in questo caso l'attenzione per i dettagli è stata lodevole.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Erik

Liked: Cleanliness, amenities, communication
Sentralt, stor, komfortabelt
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Aparthotel Marchesini liegt unschlagbar günstig zu allen Sehenswürdigkeiten in Ravenna. Alles innerhalb weniger Minuten fußläufig zu erreichen. Ich hatte ein Komfortzimmer mit Kitchenette und eine Terrasse, die auf einen kleinen Hof hinausging. Leider hatte das Zimmer nur wenig Tageslicht. Im Sommer wohl super, im Herbst eher trist. Das Frühstück ist sehr einfach: Croissant, Brot mit Marmelade und dazu ein Heißgetränk. Allerdings ist das Restaurant, das ebenfalls zum Konglomerat Hotel/Aparthotel/Bar und Restaurant dazugehört gut. Jedes Gericht ist empfehlenswert! WLAN ist inklusive und der Empfang stabil. Die Englischkenntnisse beim Personal sind beschränkt. Es ist auf jeden vorteilhaft, ein wenig Italienisch zu sprechen.
Stayed 6 nights in Sep 2025
Verified

4/10 Poor

NIDIA

Liked: Room comfort
Disliked: Cleanliness, communication

Recepcionista MUY grosera, pésima bienvenida! Robo

La recepcionista me cobró €50 euros por llegar después de la hora indicada para check in, había problemas con el tren por huelgasy perdí mi conexión intenté comunicarme con el hotel para avisar y no puede hacerlo hasta que baje del tren. Ella fue grosera y me hablaba en italiano de muy mal modo para que no entendiera sus ofensas, me dio un recibo que no decía late check in, en su página no dice que cobran €50 euros por llegar tarde, pésima bienvenida, grosera y altanera! No vuelvo
Stayed 1 night in Jul 2025