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Razlog Valley, Razlog, 2760
  • Popular LocationPirin Golf and Country Club6 min drive
  • Popular LocationBansko Gondola Lift15 min drive
  • Popular LocationBansko Ski Resort19 min drive

Room options

View all photos for Deluxe Studio, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Single Bed (Attic)

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 Single Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, in-room safe, desk, iron/ironing board

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, in-room safe, desk, iron/ironing board

Superior Studio, Multiple Beds (Superior Studio)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, Multiple Beds (Superior Studio)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Beds

Luxury Villa, Multiple Beds

Luxury Villa, Multiple Beds

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed (Attic)

Studio, 1 Single Bed (Attic)

Studio, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Suite, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Single Bed

View all photos for Family Room, 1 Single Bed

Family Room, 1 Single Bed

Family Room, 1 Single Bed

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 1 Single Bed

View all photos for Club Studio, 1 Single Bed (Attic)

Premium bedding, in-room safe, desk, iron/ironing board

Club Studio, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Suite, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Single Bed

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About the area

Razlog

A family-friendly stay in Razlog awaits you at The Balkan Jewel Resort, Trademark Collection by Wyndham. You'll be 11 km (6.8 mi) from Paisii Hilendarski Historical Center and 11.1 km (6.9 mi) from Holy Trinity Church. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' club and Turkish bath/hammam. Business travelers can take advantage of a meeting room and conference space. Plus you'll find free WiFi in public areas, Access to hot tub and a sauna. There's also the convenience of a free area shuttle. .Places within a 15-minute drive of this 4-property class Razlog hotel include Chapel of the Holy Virgin and Museum of Otets Paisii Hilendarski.

What's nearby

  • Pirin Golf and Country Club - 6 min drive
  • Vihren - 14 min drive
  • Bansko Gondola Lift - 15 min drive
  • Bansko Ski Resort - 19 min drive
  • Ski Bansko - 42 min drive

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • Octopus - 20 min walk
  • BOX - 9 min drive
  • Тенекията - 9 min drive
  • Casa di Papi - 10 min drive
  • Papi bar & grill - 10 min drive

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Balkan Jewel Resort, Trademark Collection by Wyndham helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a children's pool.

Smoking is allowed in designated areas at this 4-star Razlog hotel.

  • 160 guestrooms or units
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and a safe. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Bulgarian, English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Area shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Oven
  • Room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
A printed booking confirmation must be presented at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

Frequently asked questions

What is the cancellation policy at The Balkan Jewel Resort, Trademark Collection by Wyndham?

The Balkan Jewel Resort, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Balkan Jewel Resort, Trademark Collection by Wyndham?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at The Balkan Jewel Resort, Trademark Collection by Wyndham on 10 May 2024 start from NZ$145.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yep, there is an onsite spa at The Balkan Jewel Resort, Trademark Collection by Wyndham. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Balkan Jewel Resort, Trademark Collection by Wyndham have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

The Balkan Jewel Resort, Trademark Collection by Wyndham features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and room service.

What makes The Balkan Jewel Resort, Trademark Collection by Wyndham a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Balkan Jewel Resort, Trademark Collection by Wyndham.

Is there a free airport shuttle available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

No, The Balkan Jewel Resort, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Balkan Jewel Resort, Trademark Collection by Wyndham?

No, pets are not allowed.

Is there a golf course on site at The Balkan Jewel Resort, Trademark Collection by Wyndham?

There is a golf course next to The Balkan Jewel Resort, Trademark Collection by Wyndham.

The Balkan Jewel Resort, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.
Stayed 1 night in Aug 2023

10/10 Excellent

DANIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Atanas

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!
Stayed 3 nights in Jan 2020

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a weekend ski
Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.
Stayed 2 nights in Jan 2018

4/10 Poor

Emmanouil

Liked: Cleanliness, room comfort
Good budget stay at bansko area
nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious. issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power - checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Wouldn't recommend it
The Balkan Jewel Resort is located outside the city. It's a 15 minute drive to Bansko with almost nothing in between. So if you don't want to spend your entire time at the resort, you'll have to take a shuttle to the city. The resort is split up into four building, unfortunately they are not connected with an internal walkway. Ergo you have to exit your building to go to the restaurant, the front desk, the gym/massage room/ jacuzzi, etc. Think about that in the winter; you'll have to wear a winter coat just to go for breakfast or pack a bag to go for a massage. We went during the off season. We were in the Amber building of the resort. All the lights in the building were almost always off, so we would have to turn on the lights when we entered/exited the building and our floor. The building was deserted. It's just strange for a hotel. The sole restaurant at the resort isn't very good but it's your only option if you don't want to get out. I regret picking the Balkan Jewel Resort. I strongly recommend picking a hotel in Bansko, around the city center instead.
Stayed 2 nights in Oct 2017