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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property
Family-friendly ski hotel with full-service spa

Photo gallery for The Balkan Jewel Resort, Trademark Collection by Wyndham

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium bedding, memory-foam beds, in-room safe, desk
Couples treatment room(s), Turkish bath/hammam, body treatments
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Kitchen
  • Gym
  • Housekeeping

Explore the area

View map
Razlog Valley, Razlog, 2760
  • Place, Pirin Golf and Country Club
    ‪8 min walk‬
  • Place, Bansko Gondola Lift
    ‪17 min drive‬
  • Place, Bansko Ski Resort
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, 1 Single Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 85 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite, 1 Single Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, memory-foam beds, in-room safe, desk

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Studio, 1 Single Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 45 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, memory-foam beds, in-room safe, desk

Superior Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Beds

Premium bedding, memory-foam beds, in-room safe, desk

Luxury Villa, Multiple Beds

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 120 sq m
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Studio, 1 Single Bed (Attic)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite, 1 Single Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Family Room, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Family Room, 1 Single Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 60 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Club Studio, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Club Studio, 1 Single Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Suite, 1 Single Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 6
  • 1 Twin Bed

About the area

Razlog

A family-friendly stay in Razlog awaits you at The Balkan Jewel Resort, Trademark Collection by Wyndham. You'll be 11 km (6.8 mi) from Paisii Hilendarski Historical Center and 11.1 km (6.9 mi) from Holy Trinity Church. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' club and Turkish bath/hammam. Business travelers can take advantage of a meeting room and conference space. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of a free area shuttle. .Places within a 15-minute drive of this 4-property class Razlog hotel include Chapel of the Holy Virgin and Museum of Otets Paisii Hilendarski.

What's nearby

  • Pirin Golf and Country Club - 8 min walk - 0.7 km
  • Vihren - 16 min drive - 14.0 km
  • Bansko Gondola Lift - 17 min drive - 14.4 km
  • Bansko Ski Resort - 23 min drive - 15.8 km
  • Ski Bansko - 33 min drive - 22.8 km

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • ‪BOX - ‬9 min drive
  • ‪Канчето (Kancheto) - ‬10 min drive
  • ‪Слънчевата Механа - ‬10 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Octopus - ‬20 min walk

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

Family-friendly ski hotel with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Balkan Jewel Resort, Trademark Collection by Wyndham helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a children's pool.

Smoking is allowed in designated areas at this 4-star Razlog hotel.

  • 160 guestrooms or units
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with single sofa beds and desks. Memory foam beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Free shopping centre shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Oven
  • Room service
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A printed booking confirmation must be presented at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 16 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

Frequently asked questions

What is the cancellation policy at The Balkan Jewel Resort, Trademark Collection by Wyndham?

The Balkan Jewel Resort, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yep, there is an onsite spa at The Balkan Jewel Resort, Trademark Collection by Wyndham. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Balkan Jewel Resort, Trademark Collection by Wyndham have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

The Balkan Jewel Resort, Trademark Collection by Wyndham features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with memory foam beds, premium bedding and room service.

What makes The Balkan Jewel Resort, Trademark Collection by Wyndham a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at The Balkan Jewel Resort, Trademark Collection by Wyndham.

Is The Balkan Jewel Resort, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Balkan Jewel Resort, Trademark Collection by Wyndham is a hit with families.

Is there a free airport shuttle available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

No, The Balkan Jewel Resort, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Balkan Jewel Resort, Trademark Collection by Wyndham?

No, pets are not allowed.

Is there a golf course on site at The Balkan Jewel Resort, Trademark Collection by Wyndham?

There is a golf course next to The Balkan Jewel Resort, Trademark Collection by Wyndham.