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Enotel Porto de Galinhas - All inclusive

Property class: 4

Photo gallery for Enotel Porto de Galinhas - All inclusive

A clear blue pool with thatched-roof structures and palm trees.
A spacious indoor area with a high ceiling, wooden beams, and a central hanging light fixture.
A beachside spa with a thatched roof, a sign reading "leger SPA", and a view of the ocean.
An aerial view of a resort with multiple buildings, a central courtyard with a star-shaped design, and a beach in the background.
A wooden boardwalk leading to beach umbrellas and lounge chairs, with palm trees and ocean views.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$638
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
G2G2+HW - PE-009, Porto de Galinhas, Ipojuca, PE, 55590-000
  • Place, Maracaipe Beach
    ‪17 min walk‬
  • Place, Merepe Beach
    ‪17 min walk‬
  • Place, Porto de Galinhas Beach
    ‪3 min drive‬
  • Airport, Recife (REC-Guararapes Intl.)
    ‪38 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a desk with a computer, and a view of a building outside.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room

7.4 out of 10
Good
(36 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Room Pool View

A balcony with a view of a resort pool area, including multiple pools and palm trees.

Luxury Room Pool View

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

About the area

Ipojuca

An all-inclusive stay in Ipojuca awaits you at Enotel Porto de Galinhas - All inclusive. You'll be 2 km (1.2 mi) from Merepe Beach and 2.4 km (1.5 mi) from Porto de Galinhas Beach. Highlights at this family-friendly property include 7 restaurants, 10 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Leger can include deep-tissue massages, body wraps and body scrubs along with Ayurvedic treatments and hydrotherapy. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, free water park and free kids' club plus access to mini golf. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Porto de Galinhas property include Maracaipe Beach and Porto de Galinhas Natural Pools.
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What's nearby

  • Merepe Beach - 17 min walk - 1.5 km
  • Porto de Galinhas Beach - 3 min drive - 3.1 km
  • Maracaipe Beach - 7 min drive - 5.3 km
  • Porto de Galinhas Natural Pools - 7 min drive - 5.7 km
  • Muro Alto Beach - 12 min drive - 7.6 km

Getting around

  • Santo Inácio Station - 24 min drive
  • Recife (REC-Guararapes Intl.) - 55 min drive

Restaurants

  • ‪Sabor da Casa Bolo de Rolo Café - ‬7 min walk
  • ‪Restaurante Papoula - ‬5 min walk
  • ‪Bar Pé Na Areia - ‬9 min walk
  • ‪Bar da Praia Pontal do Cupe - ‬5 min drive
  • ‪Restaurante Flor de Sal - ‬4 min walk

About this property

Enotel Porto de Galinhas - All inclusive

Enotel Porto de Galinhas - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Enotel Porto de Galinhas - All inclusive, you'll find a full-service spa, a complimentary water park, and 10 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Enotel Porto de Galinhas - All inclusive. Free self parking is available.

This 4-star Ipojuca property is smoke free.

  • 715 guestrooms or units
  • 4 levels
  • 5 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Enotel Porto de Galinhas - All inclusive offers 715 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Spa Leger has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

A resort with a central swimming pool, palm trees, and ocean views.
Marulhos Resort by MAI
Porto de Galinhas
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
3.8 out of 5, Good, 129 reviews
The price is NZ$246
includes taxes & fees
24 Sept - 25 Sept
Marulhos Resort by MAI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Playground
  • Racquetball/squash
  • Volleyball
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Baby bath
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals at the property's theme restaurants are available by reservation only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Enotel
Enotel Porto de Galinhas
Enotel Resort
Enotel Resort Porto de Galinhas
Enotel Acqua Club - Porto De Galinhas Brazil
Enotel Porto Galinhas De
Enotel Porto Galinhas Hotel
Enotel Convention Porto Galinhas All Inclusive
Enotel Convention All Inclusive
Enotel Convention Porto Galinhas
Enotel Convention
Enotel Convention & Spa Porto De Galinhas, Brazil
Enotel Convention All Inclusive All-inclusive property
Enotel Convention Spa Porto de Galinhas All Inclusive
Enotel Resort Spa Porto de Galinhas
Enotel Convention Inclusive

Frequently asked questions

Is parking available at Enotel Porto de Galinhas - All inclusive?

Yep, Enotel Porto de Galinhas - All inclusive has a free self car park.

How much does it cost to stay at Enotel Porto de Galinhas - All inclusive?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Enotel Porto de Galinhas - All inclusive on 30 Sept 2026 start from NZ$638, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Enotel Porto de Galinhas - All inclusive?

The closest beach to Enotel Porto de Galinhas - All inclusive is Muro Alto Beach (6.6 km).

Is there a spa on site at Enotel Porto de Galinhas - All inclusive?

Yep, Spa Leger is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Enotel Porto de Galinhas - All inclusive have a pool?

Enotel Porto de Galinhas - All inclusive has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 5:00 PM.

Does Enotel Porto de Galinhas - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Enotel Porto de Galinhas - All inclusive?

Enotel Porto de Galinhas - All inclusive features 2 poolside bars, 10 outdoor pools and a full-service spa.

What makes Enotel Porto de Galinhas - All inclusive a romantic place to stay?

Couples spa treatments and free beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Enotel Porto de Galinhas - All inclusive.

Is Enotel Porto de Galinhas - All inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Enotel Porto de Galinhas - All inclusive is a hit with families.

Is there a free airport shuttle available at Enotel Porto de Galinhas - All inclusive?

No, Enotel Porto de Galinhas - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Enotel Porto de Galinhas - All inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Enotel Porto de Galinhas - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Enotel Porto de Galinhas - All inclusive?

No, pets are not allowed.

Enotel Porto de Galinhas - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 616 reviews
Rating 8 - Good. 143 out of 616 reviews
Rating 6 - Okay. 104 out of 616 reviews
Rating 4 - Poor. 25 out of 616 reviews
Rating 2 - Terrible. 28 out of 616 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lucirene

Liked: Cleanliness, staff & service, amenities
Excellent facilities and services
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities
We loved the experience!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Rodrigo

Liked: Staff & service
Cleaning can be improved and also maintenance.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing how they keep a big resort running smoothly day after day. Great for families. We had a great time. Thank you for a job well done.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

kamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids activities were great! The staff members made everything special
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
More options of foos
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The better the bed size and mattress quality, the better. Removing the leather from the mattresses will help secure the sheets Removing the leather improves comfort, warmth, and sleep quality. Replacing the televisions, with YouTube, and being able to access Netflix
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is good, but the people are very dirty and rude. They leave glasses everywhere, eat by the pool, and no one says anything. There were cigarette butts, fruit, and used condiment packets on the sand and tables near the pool. They need to better control the people or clean more often.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jucimara

Liked: Staff & service, property conditions & facilities, room comfort
The only complaint I have is about the room cleanness and the lack of variety on the temátic restaurants. My daughter loved it and had lots of fun on the lazy river and on the kids pools.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Daniel Ricardo da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Misa

Liked: Cleanliness
Our stay at Enotel was a bit disappointing. We had high expectations for this 5-star resort, especially since we’ve stayed at many 5-star resorts in Mexico and the Caribbean. It’s a large property, but it’s clearly outdated. Almost nobody speaks English. The TV needed repairs every day. The cleaning staff were hesitant to leave four towels for four people, so we had to keep reminding them and tipping them. The pools and beach area are great, and the restaurants offer a good variety of food options. I just wish they served more Brazilian BBQ instead of sausages and bacon. We’ll probably stay somewhere else next time.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful all-inclusive resort for a family vacation. Kids of any age will have a wonderful time. The property is big, and you can find something for everyone. The food and drinks are of remarkably high quality. The only small complaint is the internet quality is poor if you're travelling internationally. I would expect better internet in the rooms. But they do have a business center if fast internet. I would recommend go back if I'm ever back in Porto de Galinhas.
Stayed 6 nights in Jul 2022
Verified review

4/10 Poor

Juan

Disliked: Staff & service, amenities
The food is very repetitive, always the same. There are no fruits from Brazil and it is of average quality or below...The theme restaurants leave a lot to be desired, the food is bad, the service is slow. We had to go out to dinner in town.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at enotel. Kids club is great for families and provide great entertainment for the children. Pools are numerous, differentiated and with options for kids and adults. Food buffet is Ok, would benefit from a bit more variety of fruits. Rooms are nice and spacious but a refurb would be welcomed, TVs are small and from the 2000s, time to replace them. Direct access to the beach is great. Adult entertainment is very good too. A lá carte restaurant options are good but should have a bit more variety, usually only 2-3 options each.
Stayed 6 nights in Aug 2022
Verified review

6/10 Okay

James

The initial room had no light, was older, the thermostat fell off the wall and it was clear because I am an American “gringo”. I was given a bad room. When my Brazilian friend spoke for me suddenly we got a much better room that was more modern with and with a well lit room and a desk, which was important for me because of my job I had to work and better location to reception
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and the reception manager was the best. She was so patient and friendly. Hotel was really good overall. Food was good and it was easy to find anything we needed right there. The staff from the wet bar were not very nice. They seemed like they were unhappy and not very motivated. They would never explain us what each drink was and would just tell us to look online. That happened in every wet bar! Staff from the restaurants were really nice specially the ladies who made Tapioca for breakfast. All very friendly and happy. We would go back in the future since we saw they are expanding the resort but the rooms need some updates but very good overall.
Stayed 5 nights in Jun 2024
Verified review

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are from the united states you will be use to certain luxuries. You will not receive that here. Terrible food. Tastes bland and you can tell they go very cheap. No slides or amusement. Just some pools. The wave pool is not a wave pool. The waves are never greater than a inch. No point to even call it a wave pool. No one ever smiled. The staff seemed like they were tortured.
Stayed 7 nights in Aug 2024
Verified review

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, food is terrible. Hotel workers very lazy. I never saw coconut, popsicle they let the place open for 2 hours. If you are in the place of all you can eat it shouldn’t have a time specific to get a popsicle. specific to get it a popsicle. The amount of money I spend I would stayed in a better hotel and clean and eat on a different restaurant. Food don’t have a taste. The temaki night is horrible the lady smashing the sushi rice and wetting her hand in a bowl of water. Like WTH does that.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

tulio

Liked: Cleanliness, staff & service, amenities
De uma forma geral tudo otimo As sobremesas poderiam ter uma maior variação Funcionários prestativos Os Restaurantes temáticos o bom é o festival de pizzas.
Stayed 6 nights in May 2026
Verified review

8/10 Good

tunisia cristiane souza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pontos positivos. Quarto familia e banheiro tamanho excelente. Camas confortáveis. Check in e check out rápidos. Funcionários muito prestativos, em especial a Rosangela responsável pela limpeza do nosso quarto. Cafe da manha perfeito . A comida dos restaurantes temáticos estava ótima, acredito por ser a lá cart pra menos pessoas. Utilizamos pra jantar e brunch. Pontos negativos - Falta de sinalização dentro do hotel pra chegarmos no quarto e nos restaurantes. comida do buffet dos restaurantes principais não nos agradou tanto no almoço. Bonitas de aparência mas não tão saborosa quanto os temáticos. Como o refrigerante era de máquina quando elas estavam nas areas externas era repleto de abelhas correndo o risco até de cair dentro do copo enquanto enchia. Areas externas quase sem iluminação a noite. Cerveja e Chopp quentes devido a ntensa abertura de freezer. Mesmo na choppeira não era bem gelado.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe da manha muito bom. Funcionarios prestativos. Hotel muito antigo e necessitando de manutencao e reforma.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
PONTOS NEGATIVOS: completa falta de informações dos funcionários sobre horário de funcionamento dos restaurantes e bares (perguntei para várias pessoas com informações confiltantes), tendo que se deslocar ao local e chegar lá e dar de cara com o local fechado. Em outro caso, com o restaurante já fechado (22h10m), pedimos um pãozinho que ainda estava exposto no local para uma criança, o que nos foi negado, sendo que a atentendente poderia ter informado que ali perto tinha outro restaurante aberto (descobrimos sem querer esse outro restaurante!!!). Estávamos com uma criança com deficiência e os elevadores pararam de funcionar em 3 dos 5 dias, tendo que descer com o carrinho na mão por 3 andares (tínhamos solicitado para ficar no primeiro andar por causa disso e nos foi negado ao argumento de "ter elevador"). Param de repor comida 30m antes dos fins das refeições. Ademais, a qualidade dos vinhos no all inclusive é HORROROSA! Muitas áres em reforma/construção no hotel ao mesmo tempo (reforma de um restaurante, construção de novos quartos,...). Música imprópria e com temática sexual em um hotel com muitas crianças (precisam fazer uma limpada na playlist). PONTOS POSITIVOS: a limpeza dos quartos, a estrutura do hotel, os restaurantes temáticos foram ótimas surpresas, os shows e atividades para crianças são excelentes, possibilidade de continuar no hotel após o checkout e manter o all inclusive sem custo extra.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Timoteo

Liked: Cleanliness, staff & service, amenities
Tudo ótimo Excelente pra crianças
Stayed 6 nights in May 2026