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Hotel Crystal Reims Centre

3.0 star property
Hotel in Reims with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Crystal Reims Centre

Exterior
Hallway
Property amenity
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

View map
86 Place Drouet D Erlon, Reims, Marne, 51100
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Reims Arena
    ‪11 min walk‬
  • Place, Veuve Clicquot-Ponsardin
    ‪3 min drive‬

Room options

View all photos for Single Room

Premium bedding, memory-foam beds, minibar, individually decorated

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

About the area

Reims

Hotel Crystal Reims Centre puts you in the heart of Reims, within steps of Colbert Square and Subé Fountain. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Places within a 5-minute walk of this 3-property class Reims City Centre hotel include Les Hautes Promenades and Église St-Jacques.

What's nearby

  • Notre-Dame de Reims - 9 min walk - 0.8 km
  • Reims Arena - 11 min walk - 0.9 km
  • Auguste Delaune Stadium - 13 min walk - 1.2 km
  • Veuve Clicquot-Ponsardin - 3 min drive - 3.6 km
  • St. Remi Basilica - 4 min drive - 3.0 km

Getting around

  • Reims Station - 4 min walk
  • Paris (XCR-Chalons-Vatry) - 47 min drive

Restaurants

  • ‪Grand Hôtel Continental - ‬1 min walk
  • ‪Odette - ‬1 min walk
  • ‪Ernest Hemingway - ‬1 min walk
  • ‪Brasserie Excelsior - ‬1 min walk
  • ‪Édito - ‬1 min walk

About this property

Hotel Crystal Reims Centre

Hotel in Reims with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Crystal Reims Centre.

This 3-star Reims hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Crystal Reims Centre offers 30 accommodations with minibars and a hairdryer. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Free WiFi
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  • Air conditioning
4.2 out of 5, Very good, 622 reviews
Hôtel Bristol Reims

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. Guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal
Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel
Hotel Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel Reims

Frequently asked questions

What is the cancellation policy at Hotel Crystal Reims Centre?

Hotel Crystal Reims Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Crystal Reims Centre a romantic place to stay?

A champagne service and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Crystal Reims Centre.

Is Hotel Crystal Reims Centre family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Crystal Reims Centre is a hit with families.

Does Hotel Crystal Reims Centre serve breakfast?

Yeah, buffet breakfast is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hotel Crystal Reims Centre?

No, Hotel Crystal Reims Centre does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Crystal Reims Centre?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Crystal Reims Centre?

Furry friends are welcome at Hotel Crystal Reims Centre, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

Hotel Crystal Reims Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 606 reviews
Rating 8 - Good. 277 out of 606 reviews
Rating 6 - Okay. 125 out of 606 reviews
Rating 4 - Poor. 43 out of 606 reviews
Rating 2 - Terrible. 17 out of 606 reviews

Reviews

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024

6/10 Okay

Allen

Stayed 1 night in Oct 2024

8/10 Good

Darrell

Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024

6/10 Okay

Epaminondas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal. Small but very comfy hotel. Super ctyrd

Calm secluded coyrtyard
Pretty bright reception
Stayed 7 nights in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal. Small but very comfy hotel. Super ctyrd

Calm secluded coyrtyard
Pretty bright reception
Stayed 7 nights in Jul 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lee

Stayed 2 nights in Sep 2022

8/10 Good

Steve

Stayed 1 night in Sep 2022

8/10 Good

Alan, thaxted, Essex, UK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a really good position with a street full of restaurants outside and it looks decent. Polite staff, decent breakfast and we enjoyed our stay. Parking - nightmare. You have to park in the public car park which is underground so you've got to lug your cases up a lot of steps before you get to reception
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Does the job

For one night or two the hotel is fine. It's extremely well located, clean and does the job. Paid underground parking out front (great for the hot summer months). It's a little dated, and didn't have any air con in the room, but what it lacked it made up for in price - we enjoyed a delicious meal on the same street with the money we saved by staying here. We were, however, awoken around 11pm by reception due to some administrative error.
Stayed 1 night in Jul 2020

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities

Pleasant hotel in a good location

The hotel is in a really good position next to an underground car park. The courtyard is a very picturesque place to sit out, and the dining room and reception areas have a very classic french hotel feel to them. The bathroom and shower were clean and recently refurbished. Unfortunately there was no hot water on the evening when we arrived. There was hot water in the morning
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient location to explore the town Friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved stay.

Had a great stay. Close to metro and great location by the Louve and shopping. Had extra pillows and a comfy bed. The staff was super helpful, the metro and bus stations went on strike half way through our stay (taxis almost impossible too) but the woman at the front desk was diligent and helped us with transport so we didn’t miss a thing. So grateful !
Stayed 1 night in Sep 2019