La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel with full-service spa and health club

Photo gallery for La Caserne Chanzy Hotel & Spa, Autograph Collection

View from property
Creator video
Lobby
Minibar, in-room safe, individually furnished, desk
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$451
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Place, Notre-Dame de Reims
    ‪1 min walk‬
  • Place, Place Drouet d’Erlon
    ‪6 min walk‬
  • Place, Reims Arena
    ‪15 min walk‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Detached private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony (Cathedral View)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Detached private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Detached private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Detached private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Reims

At La Caserne Chanzy Hotel & Spa, Autograph Collection you'll be within steps of Notre-Dame de Reims and Statue of Joan of Arc. Highlights at this Art Deco hotel include a full-service spa, an indoor swimming pool and a gym. .A day of pampering at Spa Deep Nature can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business amenities include 2 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Reims City Centre hotel include Museum of Fine Arts and Reims Opera.

What's nearby

  • Notre-Dame de Reims - 1 min walk - 0.2 km
  • Reims Opera - 1 min walk - 0.2 km
  • Tau Palace - 4 min walk - 0.4 km
  • Place Drouet d’Erlon - 6 min walk - 0.6 km
  • Reims Arena - 15 min walk - 1.3 km

Getting around

  • Reims Station - 12 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • ‪La Grande Georgette - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Au Bureau Reims Cathédrale - ‬1 min walk
  • ‪Paul - ‬2 min walk
  • ‪Gueuleton - ‬4 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel with full-service spa and health club
La Caserne Chanzy Hotel & Spa, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A sauna, spa services, and a terrace are also featured at the business-friendly La Caserne Chanzy Hotel & Spa, Autograph Collection. Parking is available for a fee.

This Art Deco Reims hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 1924
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Spa Deep Nature has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1924
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.06 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

Frequently asked questions

What is the cancellation policy at La Caserne Chanzy Hotel & Spa, Autograph Collection?

La Caserne Chanzy Hotel & Spa, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Caserne Chanzy Hotel & Spa, Autograph Collection?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at La Caserne Chanzy Hotel & Spa, Autograph Collection on 4 Jan 2026 start from NZ$430.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Yep, La Caserne Chanzy Hotel & Spa, Autograph Collection has valet parking with in/out privileges for EUR 25 per day.

Is there a spa on site at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Yep, Spa Deep Nature is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does La Caserne Chanzy Hotel & Spa, Autograph Collection have a pool?

La Caserne Chanzy Hotel & Spa, Autograph Collection has an indoor pool.

What luxury perks are available at La Caserne Chanzy Hotel & Spa, Autograph Collection?

La Caserne Chanzy Hotel & Spa, Autograph Collection features a full-service spa, a health club and an indoor pool. All guestrooms come with hydromassage showerheads and espresso makers.

What makes La Caserne Chanzy Hotel & Spa, Autograph Collection a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at La Caserne Chanzy Hotel & Spa, Autograph Collection.

Does La Caserne Chanzy Hotel & Spa, Autograph Collection serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at La Caserne Chanzy Hotel & Spa, Autograph Collection?

No, La Caserne Chanzy Hotel & Spa, Autograph Collection does not offer an airport shuttle service.

What time are check-in & check-out at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Furry friends are welcome at La Caserne Chanzy Hotel & Spa, Autograph Collection, with food and water bowls on offer.

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 346 reviews
Rating 8 - Good. 76 out of 346 reviews
Rating 6 - Okay. 21 out of 346 reviews
Rating 4 - Poor. 9 out of 346 reviews
Rating 2 - Terrible. 3 out of 346 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Katia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff friendly and room is very nice. Close to shops and restaurants. It was noisy in the morning with construction going on and also street was closed so had to walk to corner for uber. Otherwise it’s really nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francis, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kersten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Reims. The central location is key but the guest rooms, public areas and staff service are what set the hotel apart. The bed is comfortable and the room is well designed. The restaurants downstairs are excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Room and Light Show on Church

We booked a room looking at The Cathedral Notre Dame and saw the most amazing light show on the church that I have ever seen (its on Friday and Sat nights when dark) Do Not miss it! Location was next to great restaurants and walkable streets (head towards train station and can not miss the areas)
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David C, Surrey

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the heart of Reims across from cathedral. Polished yet comfortable in prime location. No parking on site & road closures made access to car not immediate. Also limited food options between lunch & dinner and no consideration for individuals with severe allergies meant we had to go hungry which is unacceptable for a hotel or this calibre.
Stayed 1 night in Aug 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and reception staff were helpful. The communication regarding parking due to local roadworks was helpful and appreciated. We felt the restaurant staff were unorganised, as we had several long waits for service. Over half an hour to get just a glass of wine on one occasion which was frustrating as we had just arrived and wanted to start to relax from our journey.
Stayed 3 nights in Aug 2025

4/10 Poor

Charles

Liked: Room comfort
Disliked: Staff & service
check-in was delayed till 4 PM. We paid for a premium room with a view. At least we got the view! Room small and located by exterior building lighting. For the price this was not a good value.
Stayed 1 night in Aug 2025

4/10 Poor

Oliver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff greeted us warmly on arrival with a cold drink and took our bags straight off us and took them to the room. The room had a lovely view of the cathedral and was exceptionally clean, albeit a little small, but that’s due to the location. The breakfast was top quality and tasty! The spa was ok, but not worth the extra cost in my opinion, especially at a 5 star hotel. Overall a great stay, in the centre of Reims!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great room. Delicious breakfast

Lovely hotel. Great room. Delicious breakfast. Easy parking. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel . Beautiful view to the Cathedral. Excellent staff. Magnificent restaurant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel, Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, located in the main area, easy access to champagne houses.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ramandeep

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jenry

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, fantastic location, super clean and 5-star service!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. For Europe, the room size was a big plus as I was traveling with kids. The view of the Cathedral from our window was spectacular. It was overall a fantastic place!
Stayed 2 nights in Jun 2025

8/10 Good

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but beautiful. Clean and bright and lots of sockets exactly where you need them which is always appreciated. While I didn’t have breakfast my friends did and the staff, whilst lovely, were sparse and orders for fresh eggs etc once taken took a long time to arrive. Coffee from a machine is sale not what I would expect from a five star hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Stayed 5 nights in May 2025

10/10 Excellent

Alan

Stayed 2 nights in May 2025

8/10 Good

Regina

Stayed 1 night in Jun 2025

10/10 Excellent

melanie, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spacious rooms and amazing views of the cathedral. Staff helped us arrange a champagne tour. Also helped with taxi bookings. Lovely lobby.
View from room with large balcony
Stayed 2 nights in May 2025