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Hotel Astor

3.0 star property
Hotel in Retalhuleu with free breakfast and 24-hour front desk

Photo gallery for Hotel Astor

Breakfast, lunch, dinner served; Regional cuisine
Garden
Standard Single Room
Front of property
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

View map
5ta. Calle 4-60 Zona 1, Retalhuleu
  • Place, San Antonio de Padua Church
    ‪2 min walk‬
  • Place, Xocomil Waterpark
    ‪16 min drive‬
  • Place, Parque de Aventura Xejuyup
    ‪17 min drive‬
  • Airport, Retalhuleu (RER)
    ‪3 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Free bottled water
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, bed sheets

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Free bottled water
Daily housekeeping
Desk
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Free bottled water
Daily housekeeping
Desk
  • Sleeps 5
  • 4 Twin Beds

About the area

Retalhuleu

Hotel Astor puts you in the heart of Retalhuleu, within steps of San Antonio de Padua Church and Museum of Archeology and Ethnology. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Los Bodegones, serves Regional cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 3-property class Retalhuleu hotel you'll find Quetzaltenango Central Park.

What's nearby

  • San Antonio de Padua Church - 2 min walk - 0.2 km
  • Dino Park - 12 min drive - 9.0 km
  • Xetulul Theme Park - 16 min drive - 12.2 km
  • Xocomil Waterpark - 16 min drive - 12.9 km
  • Parque de Aventura Xejuyup - 17 min drive - 12.2 km

Getting around

  • Retalhuleu (RER) - 4 min drive

Restaurants

  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Papa John’s - ‬14 min walk
  • ‪Café Barista - ‬12 min walk
  • ‪Pollo Campero - ‬6 min drive
  • ‪Restaurante Tertulias - ‬8 min walk

About this property

Hotel Astor

Hotel in Retalhuleu with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 6 meeting rooms available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Astor. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Retalhuleu hotel.

  • 20 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Astor offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Astor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 5 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

What is the cancellation policy at Hotel Astor?

Hotel Astor offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Astor?

Yep, Hotel Astor has a free self car park.

Does Hotel Astor have a pool?

Hotel Astor has an outdoor pool.

Does Hotel Astor serve breakfast?

Yep, complimentary full brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Astor?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Astor?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Astor?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Astor?

No, pets and service animals are not allowed.

Reviews

Hotel Astor Reviews

7.4

Good

8.0/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

8/10 Good

Henry

Travelled with family
Liked: Staff & service, amenities
The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place friendly people excellent services
Stayed 12 nights in May 2025

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities

They can do better

Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
Stayed 2 nights in May 2025

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

10/10 Excellent

Sonia Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in Jun 2025

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Travelled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Stayed 1 night in Jun 2023

2/10 Terrible

Wison

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y muy agradable.

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.