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ION City Hotel, a Member of Design Hotels

4.0 star property

Photo gallery for ION City Hotel, a Member of Design Hotels

Restaurant
Junior Suite
Interior
City Suite
City Suite | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Laugarvegur 28, Reykjavik, 0101
  • Place, Laugavegur
    ‪1 min walk‬
  • Place, Hallgrimskirkja
    ‪5 min walk‬
  • Place, Harpa
    ‪9 min walk‬
  • Airport, Reykjavik (RKV-Reykjavik Domestic)
    ‪5 min drive‬

Room options

View all photos for Classic Room

Premium bedding, down duvets, memory-foam beds, free minibar

Classic Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Panorama)

Suite (Panorama)

Suite (Panorama)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City Suite

City Suite

City Suite

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Reykjavik

ION City Hotel, a Member of Design Hotels puts you in the heart of Reykjavik, steps from Laugavegur and within a 10-minute stroll of Harpa. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find express check-out, dry cleaning/laundry services and multilingual staff. .Within a 15-minute walk of this 4-property class Downtown Reykjavik hotel, attractions include Reykjavik Harbour and Reykjavik City Hall.

What's nearby

  • Laugavegur - 1 min walk - 0.0 km
  • Hallgrimskirkja - 5 min walk - 0.4 km
  • Iceland Phallological Museum - 7 min walk - 0.7 km
  • Harpa - 9 min walk - 0.8 km
  • Reykjavik City Hall - 10 min walk - 0.9 km

Getting around

  • Keflavik International Airport (KEF) - 45 min drive

Restaurants

  • ‪Bakarí Sandholt - ‬1 min walk
  • ‪Dillon Whiskey Bar - ‬1 min walk
  • ‪Kaffibrennslan - ‬1 min walk
  • ‪Lebowski Bar - ‬1 min walk
  • ‪Te & Kaffi - ‬1 min walk

About this property

ION City Hotel, a Member of Design Hotels

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ION City Hotel, a Member of Design Hotels.
  • 18 guestrooms or units
  • 5 levels
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
ION City Hotel, a Member of Design Hotels offers 18 accommodations with free minibar items and espresso makers. Memory foam beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and hairdryers.

This Reykjavik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Deluxe Corner Room
Center Hotels Laugavegur
Downtown Reykjavik
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 1,374 reviews
The price is NZ$359
includes taxes & fees
26 May - 27 May
Center Hotels Laugavegur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available from 9:00 AM to 6:00 PM (ISK 5,000 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out fee: ISK 10000

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ION City Hotel, a Member of Design Hotels

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for ISK 16900.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: ISK 5000 per day (164 ft away; open 9:00 AM to 6:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: ISK 10000
  • Rollaway bed fee: ISK 16900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses geothermal energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ION City Hotel Reykjavik

ION City Reykjavik

ION City

ION City Hotel

ION City Hotel a Member of Design Hotels

ION City Hotel, a Member of Design Hotels Hotel

ION City Hotel, a Member of Design Hotels Reykjavik

ION City Hotel, a Member of Design Hotels Hotel Reykjavik

Frequently asked questions

What is the cancellation policy at ION City Hotel, a Member of Design Hotels?

ION City Hotel, a Member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to ION City Hotel, a Member of Design Hotels?

The closest beach to ION City Hotel, a Member of Design Hotels is Nautholsvik Geothermal Beach (2.7 km).

What makes ION City Hotel, a Member of Design Hotels a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at ION City Hotel, a Member of Design Hotels.

Is ION City Hotel, a Member of Design Hotels family-friendly?

No, ION City Hotel, a Member of Design Hotels is an adults-only property.

Is there a free airport shuttle available at ION City Hotel, a Member of Design Hotels?

No, ION City Hotel, a Member of Design Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at ION City Hotel, a Member of Design Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ION City Hotel, a Member of Design Hotels?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at ION City Hotel, a Member of Design Hotels?

No, pets and service animals are not allowed.

ION City Hotel, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 281 reviews
Rating 8 - Good. 58 out of 281 reviews
Rating 6 - Okay. 9 out of 281 reviews
Rating 4 - Poor. 2 out of 281 reviews
Rating 2 - Terrible. 1 out of 281 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gia

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff & hospitality. Can’t say enough how the front desk went above and beyond for my wife and I. 10/10 and would def recommend a stay here.
View from the patio right off your bedroom.
Private sauna in the junior suite
View off the private balcony.
Stayed 1 night in Dec 2025

10/10 Excellent

Zain

Stayed 3 nights in Nov 2025

10/10 Excellent

DONNA

Stayed 4 nights in Oct 2025

10/10 Excellent

Josephine

Stayed 1 night in Sep 2025

10/10 Excellent

Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near all restaurants and shops The room was superb and clean. Parking wasn’t ideal at all, we had to park 5-10 mins away.
Stayed 1 night in Sep 2025

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City hotel, street noise, but no restaurant, room service or hotel bar or lounge. Interesting neighborhood and nice room.
Stayed 1 night in Sep 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Smell from power plant not great
Stayed 1 night in Jul 2025

10/10 Excellent

Iliana

Stayed 1 night in Aug 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little confusing but after we figured out where the lobby was and how to get to it we were fine.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
They need better street signage I wandered around for 15 minutes trying to find it while passing the hidden entry multiple times.
Stayed 2 nights in Jul 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service
The staff was very nice. The location is good. The bed is not memory foam as Expedia claims. The chaise lounge is uncomfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a unique feature - balcony with a private sauna.
Stayed 3 nights in Jul 2025

4/10 Poor

Javier, Miami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is located on a street where taxis are not allowed, so be prepared to walk with your luggage to get there. The lobby is very small, with no place to sit. There is always a strong smell of food—like from a kitchen—in the hallways and elevator areas. The rooms are small and dirty, with a stained and dirty sofa. I did not feel comfortable at all in this hotel.
Stayed 1 night in Jul 2025

8/10 Good

Tiancheng

Liked: Cleanliness, staff & service, property conditions & facilities
Just had a 3-night stay at ION City. Staffs were all friendly and amazing. Location is in the core downtown tourism area of reykjavic so that could be pro or cons depending on what you like. It's a little bit loud outside especially if the room is towards the street, but window is reasonably sound-proof. One issue was that when I first arrived there were a few blood drops in the bath towels, but after I raised that issue the room service was all good for the rest of the stay. Overall 4/5.
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

10/10 Excellent

Marlene

MarleneNY

Comfortable clean and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk Service

The front desk woman was excellent. She gave us so many great recommendations, and she was very accommodating to anything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

The staff were really helpful and accommodating, especially Luciana. Thank you all so much!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants nearby were excellent. The hotel is on a pedestrian only street. Difficult to get to as it requires a 10 minute walk with suitcases bouncing on a cobblestone street.
Stayed 1 night in Sep 2024

8/10 Good

Gyana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice place. No parking, and VERY hard to find the place at night
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay here... the only thing we didn't like was the difficulty in finding a parking spot that wasn't too far away for toting our luggage. As it was, the closest we could get was a good 5-6 minutes walk dragging luggage behind us. Otherwise, it was a GREAT choice! Loved SUMAC - the attached restaurant. It was also wonderful being a couple does down from the SANDHOLT bakery.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in excellent location. Staff were nice and very helpful.
Stayed 3 nights in Aug 2024