Esperides Beach Resort

4.0 star property
On private beach with outdoor pool, near Water Park Faliraki

Photo gallery for Esperides Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Beach/ocean view
Free minibar items, in-room safe, desk, blackout curtains
Children’s play area – outdoor
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • On private beach
  • Breakfast included
  • 24/7 front desk
  • Gym

Explore the area

View map
FALIRAKI BEACH, Rhodes, South Aegean, 851 00
  • Place, Water Park Faliraki
    ‪2 min walk‬
  • Place, Faliraki Beach
    ‪3 min walk‬
  • Place, Kallithea Beach
    ‪15 min walk‬
  • Airport, Rhodes (RHO-Diagoras)
    ‪23 min drive‬

Room options

Double or Twin Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Double Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout curtains
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Partial Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Family Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout curtains
Sofa bed - single
  • 47 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Twin Sofa Bed and 2 Twin Beds

Family Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Superior Family Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Blackout curtains
Sofa bed - single
2 bedrooms
  • 43 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Sofa Bed and 2 Twin Beds

Panoramic Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 66 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Family Room, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
2 bedrooms
Blackout curtains
Hairdryer
  • 39 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Premium Family Room with Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
2 bedrooms
Blackout curtains
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Premium Family Room with Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
2 bedrooms
Blackout curtains
Private bathroom
  • 44 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Rhodes

You'll be connected to the convention centre at Esperides Beach Resort, and within just a 10-minute stroll of popular attractions like Water Park Faliraki and Faliraki Beach. Highlights at this all-inclusive hotel include 3 restaurants, 4 bars/lounges and a private beach. .The buffet restaurant, Tutti Frutti Snack, is open for lunch. Main Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Rhodes hotel include Rhodes Port and Tsambika Beach.

What's nearby

  • Water Park Faliraki - 2 min walk - 0.2 km
  • Faliraki Beach - 3 min walk - 0.3 km
  • Kallithea Beach - 15 min walk - 1.3 km
  • Tsambika Beach - 25 min drive - 19.5 km
  • Lindos Beach - 61 min drive - 44.3 km

Getting around

  • Rhodes (RHO-Diagoras) - 19 min drive

Restaurants

  • ‪Mama's Kitchen - ‬5 min walk
  • ‪Ammades Beach Bar - ‬8 min walk
  • ‪Crystal Lounge Bar - ‬15 min walk
  • ‪NAYA • Beach Bar & Rest. - ‬17 min walk
  • ‪Panorama Restaurant - ‬2 min walk

About this property

Esperides Beach Resort

On private beach with outdoor pool, near Water Park Faliraki
Esperides Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Esperides Beach Resort such as a complimentary children's club, an outdoor pool and a children's pool.

Free breakfast is served daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rhodes hotel.

  • 574 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
Esperides Beach Resort offers 574 accommodations with minibars (stocked with some free items) and a safe. This Rhodes hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Cafe
  • Food Hall
  • Main Bar
  • Tutti Frutti Snack

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Playground
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1976
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant area.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1476K014A0223200

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Property is also known as

Esperides
Esperides Beach
Esperides Beach Family
Esperides Beach Family Resort
Esperides Beach Family Resort Rhodes
Esperides Beach Family Rhodes
Esperides Beach Resort
Esperides Resort
Esperides Beach Family Resort All Inclusive
Esperides Beach Family All Inclusive Rhodes
Esperides Beach Family All Inclusive
Esperides Family Inclusive
Esperides Beach Family Resort All Inclusive Rhodes
Esperides Beach Family Resort All Inclusive
Esperides Beach Family All Inclusive Rhodes
Hotel Esperides Beach Family Resort - All Inclusive Rhodes
Rhodes Esperides Beach Family Resort - All Inclusive Hotel
Hotel Esperides Beach Family Resort - All Inclusive
Esperides Beach Family Resort - All Inclusive Rhodes
Esperides Beach Family All Inclusive
Esperides Beach Family Resort
Esperides Family All Inclusive

Frequently asked questions

What is the cancellation policy at Esperides Beach Resort?

Esperides Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Esperides Beach Resort?

Yep, Esperides Beach Resort has a free self car park.

Are there any beaches close to Esperides Beach Resort?

Yep, Esperides Beach Resort is a short 7-minute walk from Faliraki Beach. Fun beach activities include volleyball, waterskiing and parasailing.

Does Esperides Beach Resort have a pool?

Esperides Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Esperides Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Esperides Beach Resort?

Esperides Beach Resort features a private beach, an outdoor pool and 3 restaurants.

Is Esperides Beach Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Esperides Beach Resort is a hit with families.

Does Esperides Beach Resort serve breakfast?

You bet, free buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Esperides Beach Resort?

No, Esperides Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Esperides Beach Resort?

Yep, you can grab a meal at Esperides Beach Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Esperides Beach Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Esperides Beach Resort?

No, pets are not allowed.

Reviews

Esperides Beach Resort Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 115 reviews
Rating 8 - Good. 49 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 6 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

4/10 Poor

Demi

Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and helpful. The rooms were very nice and clean. As I travelled on my own, it was more suited for families with young children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Taran

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay for our family!!! The staff members always served with a big smile, and the food was absolutely amazing!! We had such a great time at the resort!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic modern room overlooking the sea. Extremely comfortable and spacious. The selection of food was excellent. The animation team and activities ie the water slides and pool based activities, were also a highlight. Staff were exceptional, nothing was too much trouble for example, on our last day we were told that our all inclusive package continued until we left for the airport and a shower room was bookable (free of charge) for us to change and get ready for our flight. It was a bit annoying that guests were able to reserve sunbeds around the pool from very early in the morning, the policy of lifeguards removing towels if noticed was not enforced. Overall as a family of 4, we all loved our stay and would recommend to friends and family.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, highly recommend
Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Mevluet, Kocaeli

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled bad.
Stayed 2 nights in Sep 2024

6/10 Okay

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pools, entertainment and staff were excellent. Watersides and carousel were great. Drinks undrinkable and food was VERY repetitive but available constantly. Never had to worry about our children going hungry or being board.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place to go with children
Stayed 10 nights in Jul 2024

10/10 Excellent

UFUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not a very new one but the staff everywhere makes it a great one. Young employees with high discipline, rapid answers / solutions to your needs results in an extrenely well service
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where’s the double bed

Nice hotel good food Downside even though we booked a double bed we got 2 singles which isn’t ideal Pushing them together doesn’t make it a double bed We have found thus in lots of the hotels in Rhodes which needs to be addressed as it’s very annoying
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Nice food
Stayed 1 night in Jun 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice property food drink all good
Stayed 2 nights in Oct 2023

10/10 Excellent

Claire

Stayed 6 nights in Aug 2023

8/10 Good

ian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely staff. Perfect surroundings. 5*s all day long!!
Stayed 10 nights in Jul 2023

10/10 Excellent

Markéta

Stayed 5 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless. Service was excellent. Staff worked tirelessly. Food was ok but would have benefited from a few more higher quality options. Great for kids and families.
Stayed 10 nights in Jul 2019

8/10 Good

Bogdan Gadi

august 2018

Everything for children. a lot of attractions .sweeming pools and game machines.They are happy. Perfect stuff and service but air conditioner and doors need to repair
Stayed 7 nights in Aug 2018

8/10 Good

Azar, Lebanon

Liked: Staff & service
Nice Hotel with delicious breakfast and dinner. The bathroom is small and not comfortable.
Stayed 7 nights in Jul 2018

8/10 Good

Brandi

Liked: Cleanliness, staff & service, room comfort
Great stay. Staff were very nice and accommodating. The clientele at that time, not so great. Other guests were very rude.
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Overall nice for family holidays with pools and be

Overall nice for family holidays with pools and beach. The staffs in the restaurants are very kind. Nevertheless, if you are a healthy and fresh food lover, be aware that the options of well-eating are limited in this hotel: -the orange juice is the worst i've ever tasted, very artificial -the hotel is along the sea but there was very little fresh sea food served -with the all inclusive package, there are only some biscuits and greasy salty cakes available at the main bar during the tea time. Nowhere to find any fruit or yaghout besides the meal time. Also, we had to pay extra to use the safe in the room and the wifi is only available around the receiption and with extra charge. Around the indoor kid's playroom, it smelt very bad, the hotel should really do something about that. We will consider returning to Faliraki for holidays but not sure will return to this hotel if they don't improve all these points.