2/10 Terrible
Tony
Travelled with partner
3 May 2025
This was by far the worse holiday experience I have ever encountered, the hotel was very tired and certainly not a 5star nor the luxury experience I was hoping for, the hotel has limited entertainment, is located in a dire, poorly lit, dirty area where access with taxi is limited as the hotel does not provide a service for ordering a taxi home, the food was repetitive and sub standard, the food choice for a vegetarian was pizza or chips each day, the all inclusive drinks package was served in plastic cups and the choice was non branded and extremely limited, the wine choice was a colour! The queue for food and drinks was unacceptable often taking 20-30 minutes for service, the hotel and rooms were tired, leaks in bathrooms and rooms poorly lit/on the border of being extremely dangerous, the whole experience was completely awful to the point we booked flights home 48 hours before our original departure date. Would not recommend and usually do not provide a negative review but felt it was that poor I should express my opinions.
Tony
Stayed 7 nights in Apr 2025