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Holiday Inn Richland on the River by IHG

Property class: 3.5

Photo gallery for Holiday Inn Richland on the River by IHG

A Holiday Inn hotel with a covered entrance, multiple floors, and a well-lit facade.
A reception area with two counters, a snack bar, and a wall-mounted sign.
A swimming pool with lounge chairs and umbrellas, surrounded by greenery and a view of a lake.
A hotel conference room with round tables, chairs, and a view of a lake.
A conference room with a white table, grey chairs, and a view of the outdoors through large windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
The current price is NZ$221
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
802 George Washington Way, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪1 min walk‬
  • Place, Richland - Benton City Loop
    ‪6 min walk‬
  • Place, CNS Cares
    ‪16 min walk‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a sofa, a small table, a desk with a chair, a computer, and a coffee maker.

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a desk with a chair, a TV, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view.

Standard Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Room, 1 King Bed, River View

8.2 out of 10
Very good
(23 reviews)
  • River view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Standard Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a window, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richland

Holiday Inn Richland on the River by IHG puts you in the heart of Richland, within steps of Columbia River and Howard Amon Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Ripples Riverside Grille, serves American cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free extended parking. .In the area of this 3.5-property class Downtown Richland hotel, you'll find Toyota Center.

What's nearby

  • Howard Amon Park - 1 min walk - 0.1 km
  • Richland - Benton City Loop - 6 min walk - 0.5 km
  • CNS Cares - 16 min walk - 1.4 km
  • Three Rivers Convention Center - 11 min drive - 9.6 km
  • Toyota Center - 11 min drive - 9.6 km

Getting around

  • Pasco Station - 19 min drive
  • Pasco, WA (PSC-Tri-Cities) - 17 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Roasters Coffee Bar - ‬10 min walk

About this property

Holiday Inn Richland on the River by IHG

Holiday Inn Richland on the River by IHG offers its guests a seasonal outdoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Richland on the River by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Richland hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Richland on the River by IHG offers 150 accommodations with a safe and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Frequently asked questions

What is the cancellation policy at Holiday Inn Richland on the River by IHG?

Holiday Inn Richland on the River by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Richland on the River by IHG?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Richland on the River by IHG on 13 Dec 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Richland on the River by IHG?

Yep, Holiday Inn Richland on the River by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Does Holiday Inn Richland on the River by IHG have a pool?

Holiday Inn Richland on the River by IHG has a seasonal outdoor pool. The pool is open from May to September.

What makes Holiday Inn Richland on the River by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Richland on the River by IHG.

Is Holiday Inn Richland on the River by IHG family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Richland on the River by IHG is a hit with families.

Does Holiday Inn Richland on the River by IHG serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Richland on the River by IHG?

No, Holiday Inn Richland on the River by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Richland on the River by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Richland on the River by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 922 reviews
Rating 8 - Good. 220 out of 922 reviews
Rating 6 - Okay. 111 out of 922 reviews
Rating 4 - Poor. 57 out of 922 reviews
Rating 2 - Terrible. 60 out of 922 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick but the staff were wonderful to work with and the hotel was very clean and well maintained.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Very friendly, clean, and had comfortable beds. Coffee and water available all day and breakfast was very good. Will stay there again!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room was clean, staff was wonderful!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location, enjoyed the water front.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place next to river walk
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast is not free and very limited.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff! Could use some comfortable pillows. Overall very pleasant stay close to a variety of nearby shops and restaurants.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Mid-century modern motel with great curved architecture in a great location right on the river in downtown Richland. Had a big room with a balcony.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Columbia River Park and dining options on site and close by
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful setting. It’s showing its age tho.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Right on the river and lots of shopping and restaurants nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really pleased with this hotel. I had a family member in the nearby hospital and it was about a 15 minute walk. The rooms are spacious, the pool and workout room are great. The staff is wonderful. It’s also right next to a beautiful riverfront park. This is a great hotel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to a busy street, we were kept up by the road noise.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were there for 5 nights only came in once. Overall really good.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a balcony overlooking the park and river the room was large, clean and the bed was very comfortable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The staff were great and the parking is convenient for easy room access. However my fridge was dirty in my hotel room. Looked like old cake frosting.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, especially the location and cleanliness! We had to request additional towels, as there was only one washcloth for three people.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Right on the river. Went for a morning walk at the river. Restaurant was nice and had excellent food! Will definitely be going back to check out the surrounding area better
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed comfortable. I would have liked more lighting and better pillows.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk and great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and so was the staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was great
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
For the almost 200 a night our room had no toilet paper and empty box of Kleenex. There were 2 towels in the room. A little hard to justify the amount paid.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious..very comfortable and welcoming with plenty of seating..deck was great addition.All staff were pleasant and accommodating..we ate at Ripples on the River in hotel..food was appealing to look at and flavors cooked by Lucas very good..Jen our wait person was terrific!
Stayed 1 night in May 2026