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Candlewood Suites Richmond North Glen Allen by IHG

Property class: 2.5

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a large window with curtains.
A hotel lobby with seating areas, a reception desk, and a view of the hallway.
A lobby with seating, a television, and a kitchenette area.
A compact hotel room with a kitchenette, a dining area, and a seating area with two chairs and a sofa.
A compact hotel kitchen with a microwave, coffee maker, and a small dining area with a table and chairs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$189
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪6 min walk‬
  • Place, Regal Virginia Center
    ‪9 min walk‬
  • Place, Short Pump Town Center
    ‪16 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Suite

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Standard Suite

7.6 out of 10
Good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

7.6 out of 10
Good
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds, Non Smoking

A compact kitchen with a refrigerator, microwave, coffee maker, and a sink.

Studio Suite, 2 Double Beds, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (1 Queen)

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a large window with curtains.

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

A compact kitchen with a refrigerator, microwave, coffee maker, and a sink.

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a large window with curtains.

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free wired internet

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About the area

Glen Allen

At Candlewood Suites Richmond North Glen Allen by IHG you'll be within a 10-minute walk of Henrico Sports & Events Center and 2.6 km (1.6 mi) from The Crossings Golf Club. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Glen Allen hotel include Richmond Raceway and Broad Street.

What's nearby

  • Henrico Sports & Events Center - 6 min walk - 0.6 km
  • Regal Virginia Center - 9 min walk - 0.8 km
  • Short Pump Town Center - 16 min drive - 21.3 km
  • Kings Dominion - 18 min drive - 24.1 km
  • Greater Richmond Convention Center - 19 min drive - 20.2 km

Getting around

  • Ashland Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Candlewood Suites Richmond North Glen Allen by IHG

There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • No smoking on site
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond North Glen Allen by IHG?

Candlewood Suites Richmond North Glen Allen by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond North Glen Allen by IHG?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond North Glen Allen by IHG on 1 Dec 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond North Glen Allen by IHG?

Yep, Candlewood Suites Richmond North Glen Allen by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Richmond North Glen Allen by IHG?

No, Candlewood Suites Richmond North Glen Allen by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Richmond North Glen Allen by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 266 out of 813 reviews
Rating 8 - Good. 214 out of 813 reviews
Rating 6 - Okay. 129 out of 813 reviews
Rating 4 - Poor. 84 out of 813 reviews
Rating 2 - Terrible. 120 out of 813 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place clean quiet i really like that place And very good for family too
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, snack room looked to be fully stocked, only one elevator working at the time, or one in service. Staff was always friendly,
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect nights stay, bed and pillows are extremely comfortable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness
THE ROOM WAS GOOD
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless registration, large clean room Safe surroundings
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine, room was very nice.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks like a motel,very substandard and dirty.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Adequate for one night with no expectations of anything special. At all. Needed cosmetic updates in every area that I saw.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean no amenities hair everywhere how’s in comforter
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I left this hotel so damn itchy never again
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the staff was patient under pressure when checking customers in.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
No staff available! No one made our bed! Hire more people! Ants in the bathroom! Was blessed to have roof over my head though!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The coffee maker did not work. There was a worn hole in the comforter and the bed creaked quite loudly on one side.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outdated and pretty awful. Best part was the full size refrigerator, but it looks like the type of hotel where people that are down on their luck live, not a place to stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Outdated. Lampshade was cracked. Bed was torn at the bottom. Dresser handle was half off.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The property could use a good cleaning hallway carpet looked dirty and room could use some updating. We saw some bugs in the hallway.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The room was very basic and the overall place looks outdated and not nicely maintained
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room I stayed in was very dusty and look like it’s been sitting for months. My microwave didn’t work (broken handle). The staff was okay no issues there, but their cleaning people don’t wear uniforms so I thought I stranger opened my door with their key. 3 stars!
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, we stayed here since we played across the street for a tournament and when we checked in they charged me 3x and still has not got the money back in my bank. The cable did not work until the night before we checked out Housekeeping we had it one time during our stay and we had to ask for that very annoying, I would not recommend
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was kind.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable and I didn't realize we had a suite which also included a full size fridge, 2 stove top burners and a sink! We didn't use the stove but appreciated the fridge and sink. The bathroom was also super clean, shower strong water flow, and all in all, the room was perfect.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Old. Dirty. Holes in wall. Holes in bathtub. Highway noises.
Stayed 2 nights in May 2026