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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning
The current price is NZ$216
includes taxes & fees
18 May - 19 May

Explore the area

Map
2100 Dickens Rd, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

At Candlewood Suites Richmond - West Broad by IHG you'll be 1.7 km (1.1 mi) from Bon Secours Heart Institute at Reynolds Crossing and 3 km (1.9 mi) from Shops at Willow Lawn. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Richmond hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.1 km
  • University of Richmond - 5 min drive - 4.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.7 km
  • Carytown - 7 min drive - 6.8 km
  • Virginia Commonwealth University - 9 min drive - 7.6 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Candlewood Suites Richmond - West Broad by IHG

Suburban hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad by IHG. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,017 reviews
The price is NZ$233
includes taxes & fees
2 June - 3 June
Holiday Inn Express Richmond - Midtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond - West Broad by IHG?

Candlewood Suites Richmond - West Broad by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on 18 May 2025 start from NZ$215.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond - West Broad by IHG?

Yep, Candlewood Suites Richmond - West Broad by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a free airport shuttle available at Candlewood Suites Richmond - West Broad by IHG?

No, Candlewood Suites Richmond - West Broad by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Candlewood Suites Richmond - West Broad by IHG?

Yep, you can grab a meal at Candlewood Suites Richmond - West Broad by IHG's onsite restaurant.

What time are check-in & check-out at Candlewood Suites Richmond - West Broad by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 923 reviews
Rating 8 - Good. 246 out of 923 reviews
Rating 6 - Okay. 86 out of 923 reviews
Rating 4 - Poor. 60 out of 923 reviews
Rating 2 - Terrible. 60 out of 923 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

corinne

Travelled with family
Disliked: Cleanliness, amenities
Floors were not vacuumed in our room and we had no hot water in the shower. Stayed here to be close to hospital for surgery and ended up having to take a cold shower before going to hospital. Very disappointed!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Vickie

Stayed 1 night in Feb 2025

6/10 Okay

Jade

Disliked: Staff & service
Apparently there was new staff at the front desk that was not properly trained although she was nice and I was being patient it was really unprofessional that she had to keep calling someone on the phone to figure out what to do over about 30 mins to check in
Stayed 1 night in Feb 2025

10/10 Excellent

khalysia

Stayed 2 nights in Jan 2025

8/10 Good

Chiquita

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
I enjoyed my stay but I cannot give it a 5 star because you get what you pay for. They did not have continental breakfast which I thought and also the bathroom was clean but no clean towels. Bedroom was nice the mattress was comfortable but it was hair that wasn't mine all in the sheets in one of the 2 beds.
Stayed 2 nights in Jan 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great upon arrival our room was ready. Really appreciated that the room had two separate sleeping areas, my kids hate pullouts so we always take an air mattress but we didn’t need it this time. Full sized fridge was great, comfy beds. The only negative is the hallways to the rooms, exiting the elevator the wall was scraped and busted could use some paint. I’d stay again regardless of this.
Stayed 1 night in Feb 2025

2/10 Terrible

Arminta

Pictures are much different that the property
Stayed 2 nights in Jan 2025

8/10 Good

Ian

Stayed 3 nights in Jan 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

MERCEDES

Stayed 1 night in Jan 2025

10/10 Excellent

Doreen, Jacksonville

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Natonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Richmond, we always stay at the Candlewood and would always recommend staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and it was perfect. The hotel was close to the family we were visiting and the price per night was great. It was quiet and the parking was plentiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Stayed 3 nights in Dec 2024

10/10 Excellent

Ronaysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Fahad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good, except for the water cutting off multiple times for hours on end. Couldn’t flush toilet, brush teeth, or shower. A deal breaker.
Stayed 2 nights in Dec 2024

4/10 Poor

Natonya

The room was cold. I fell asleep but woke up cold. Last time, I woke up it was around 1:50 AM. I called to ask for an extra blanket but there were no extra blankets due it being a "full house". This is confusing to me because per cost a room there should be an extra. Additiinally, I turned the heat up and heard the compressor click on BUT a few mins later COLD air was coming out. Lastly I did NOT like the long strains of hair on the left side the bed.
Stayed 1 night in Dec 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Griffin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great qulity and plenty of space in the suites
Stayed 1 night in Dec 2024

10/10 Excellent

Benetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tammy, Bath

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Fredrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cool! I'll be back
Stayed 2 nights in Nov 2024