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Graduate by Hilton Richmond

4.0 star property
Hotel with 2 restaurants, a quick walk to Virginia Commonwealth University

Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Breakfast available
  • Parking available
The current price is NZ$302
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
301 West Franklin Street, Richmond, VA, 23220
  • Virginia Commonwealth University
    ‪2 min walk‬
  • Altria Theater
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area

Room, 1 King Bed, Corner (Graduate)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area

Studio Suite, 1 King Bed (Graduate)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Graduate by Hilton Richmond puts you in the heart of Richmond, within just a 10-minute stroll of Virginia Commonwealth University and VCU Institute for Contemporary Art. Highlights at this hotel include 2 restaurants, a 24-hour gym and a rooftop terrace. .The restaurant, Brookfield, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Richmond hotel include Altria Theater and Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 2 min walk - 0.2 km
  • Altria Theater - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 11 min walk - 1.0 km
  • Allianz Amphitheater at Riverfront - 13 min walk - 1.2 km
  • Virginia Museum of Fine Arts - 4 min drive - 3.4 km

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪DCG - ‬3 min walk
  • ‪Mudhouse Coffee - ‬5 min walk
  • ‪The Commonwealth Club - ‬2 min walk
  • ‪Lemaire - ‬2 min walk
  • ‪Two Tree Coffee - ‬4 min walk

About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, a quick walk to Virginia Commonwealth University
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2017
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Omni Richmond Hotel

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  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,198 reviews
The price is NZ$315
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 May 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Parking area
  • Selected guestrooms

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Graduate by Hilton Richmond?

Graduate by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Graduate by Hilton Richmond?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Graduate by Hilton Richmond on 12 Oct 2025 start from NZ$301.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Graduate by Hilton Richmond?

Yep, Graduate by Hilton Richmond has valet parking with in/out privileges for USD 37 per day.

Does Graduate by Hilton Richmond serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Graduate by Hilton Richmond?

No, Graduate by Hilton Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Graduate by Hilton Richmond?

Yep, you can grab a meal at Graduate by Hilton Richmond's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Graduate by Hilton Richmond?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Graduate by Hilton Richmond?

Cats and dogs are welcome at Graduate by Hilton Richmond, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Reviews

Graduate by Hilton Richmond Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 737 out of 1355 reviews
Rating 8 - Good. 279 out of 1355 reviews
Rating 6 - Okay. 192 out of 1355 reviews
Rating 4 - Poor. 93 out of 1355 reviews
Rating 2 - Terrible. 54 out of 1355 reviews

Reviews

4/10 Poor

Erin

uUfortunately, the building was hit by lightning the night before we arrived knocking out the elevator service. This led to long delays getting an elevator. You would have to call down to the front desk and sometimes they wouldn’t answer. However, they advertised a pool which was decommissioned and a rooftop bar that was small and overcrowded. The bed was fine and room quiet for overall.
Stayed 3 nights in Jun 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Amenities, property conditions & facilities
The worst hotel experience I have ever had. First, there was supposed to be a pool open and there was not. I would have chosen another hotel had I known. The room was grimy. There were very few electrical outlets (who does that in today's world?) so three people charging devices was a nightmare. The elevators went out and the wait to go up or down was as long as 25 minutes. I asked for our room to be cleaned. First, it wasn't done before 5 (problem because we were there for a wedding and needed to change). Came back later (after 7p), they had only made the king size bed, but left the bunk beds unmade. The trash from the room was in front of our door.  Finally, there was a big stain on the rug, but the most disturbing stains were on the lamp shade (looked like blood splatter) and on the bottom of the top bunk (some sort of "matter" that the previous person on the bottom bunk had left). DISGUSTING. The room was a family suite. It was expensive and the experience was AWFUL. I'll never be back or recommend. The only savings grace was that the folks at the front desk listened without defending upon check out.
Stayed 3 nights in Jun 2025

4/10 Poor

Allie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

A few issues but nice property

We spent one night at the Graduate in Richmond. The staff was warm and accommodating. Unfortunately the issues we faced were completely out of their control. We had really been looking forward to using the rooftop pool and had not received notice that it was closed. We were really disappointed and might have appreciated knowing ahead of time or perhaps the hotel having arranged pool privileges at another nearby property. The elevator being broken was another issue we had. The staff worked so hard to be available to all guests and they were so friendly. But it was definitely an inconvenience while we were there as we were staying on the seventh floor and several of our friends above that. The bed and entire room were extremely comfortable. The room showed its age a bit (chipped paint, rust in corners in bathroom) but was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Wallis

Stayed 2 nights in Jun 2025

4/10 Poor

Aaron

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
A nice property and good location, but housekeeping was minimal to absent. I checked into my room and the bathroom was still dirty and had used towels. Trying to correct this was very difficult and delayed my plans to spend time in Richmond. The entire trip was nearly saved by a very polite young woman at the front desk, though, and most of the staff were polite and upbeat.
Stayed 1 night in Jun 2025

4/10 Poor

Russell

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We just completed our stay and shorten and end our time there by one night. Still waiting to hear if Expedia is going to refund us for the last night. The property is currently undergoing renovation so there is construction noise in the building during the day up until around 6 PM. The rooms that are not being renovated, one of which we were staying in, smelled musty and moldy. The bathrooms are extremely small and not easy for two people to navigate if they are in there at the same time. There are very few electrical outlets in the room. The valet parking fee is excessive ($37 per night) and the valet company is not related to the hotel. Hotel parking is currently being used by construction materials and vehicles, so your car will be parked off property about three blocks away. My average wait to retrieve my car was 25 minutes. Most of the staff seemed friendly enough, but more than a few of them looked disheartened and unhappy to be there. And the last straw for us was that the elevators stopped operating and repairs to get them working again were still not complete when we left the hotel. We were fortunate to be on only the fourth floor, but some guests on higher floors must’ve been much more inconvenienced than we were. Maybe the hotel will be a better place to stay when renovations are complete, but I would ask before I make a reservation there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
They upgraded us to give us our room early to get ready for a wedding!
Stayed 1 night in Jun 2025

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. The hotel was clean and comfortable and seemed to have been renovated within the last few years.
Stayed 1 night in Jun 2025

8/10 Good

Carol, Luray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The stay was fine. Room was clean and bed was comfortable. The valet was a bit rude and seemed irritated to have to deal with us. There was stinky food left in the refrigerator and no coffee maker, just an electric kettle and instant coffee. It was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Bradford

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Jun 2025

8/10 Good

Emily

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel. Service was lacking. We waited for 50 minutes for our car from valet after paying almost $40. We also booked a king size bed but got a queen. When I asked the front desk she shrugged.
Stayed 1 night in May 2025

4/10 Poor

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No hot water for evening or morning shower.
Stayed 1 night in Jun 2025

8/10 Good

Juliette, Creedmoor

Travelled with partner
Liked: Staff & service
The first day was rocky. No help from Expedia or the $75 purchased protection insurance. The management was extremely helpful in rearranging our accommodations to meet our disabilities. Even made a purchase of stools for our convenience. I had difficulties getting into the high bed. The service staff members were awesome. Although they had microwaves, they were available upon request only. They are in the process of remodeling, so the noise and carpet were unsuitable. The manager was awesome, extremely nice and willing to make our stay pleasurable.
Stayed 4 nights in Jun 2025

4/10 Poor

Charles

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

Yasmin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel didn’t have hot/warm water in the morning, when I woke up and turned on the faucet and saw brown water coming out I was deeply disturbed. Additionally the cooling system was quite interesting since throughout the night I would wake up from being to hot and then wake up again from being too cold. There was also a loud sound during the day time as if there was construction going on but I couldn’t see it so I don’t know what was happening there. However, these circumstances were out of the staffs control so I don’t blame them but when we were checking out they did let us know if we contact them Expedia we could try getting a refund back. Also by the time we were checking out the hot water situation was resolved but we were already packed and ready to go so we couldn’t really have used it.
Stayed 1 night in Jun 2025

10/10 Excellent

Andreas

Stayed 2 nights in Jun 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, close to everything! Lobby restaurant is good as well. Staff are very friendly and helpful. Valet parking is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew, Herndon

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2025