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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Exterior
Room amenity
Property amenity
Standard Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$215
includes taxes & fees
7 June - 8 June

Explore the area

View map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪7 min drive‬
  • Place, Bowlero West End
    ‪8 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Richmond

At Holiday Inn Express Richmond I-64 Short Pump Area by IHG, you'll be 6 km (3.7 mi) from Short Pump Town Center and 10.3 km (6.4 mi) from University of Richmond. Highlights at this hotel include free self-service breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 500 square feet (46 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Richmond hotel include Lewis Ginter Botanical Garden and Carytown.

What's nearby

  • Short Pump Town Center - 7 min drive - 6.2 km
  • Bowlero West End - 8 min drive - 6.9 km
  • Elk's Lodge - 8 min drive - 9.2 km
  • Regency Square Mall - 9 min drive - 7.9 km
  • University of Richmond - 14 min drive - 10.5 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Cracker Barrel - ‬8 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.

This Richmond hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and a hairdryer. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest

Holiday Inn Express I-64 Northwest Hotel

Holiday Inn Express I-64 Northwest Hotel Richmond

Holiday Inn Express I-64 Richmond Northwest

Holiday Inn Express Richmond Northwest

Holiday Inn Express Richmond Northwest I-64

Holiday Inn Express I-64 Richmond Northwest Hotel

Holiday Inn Express Richmond I-64 Short Pump Area Hotel

Holiday Inn Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area Hotel

Holiday Inn Express Short Pump Area Hotel

Holiday Inn Express Short Pump Area

Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond

Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel

Hotel Holiday Inn Express Richmond I-64 Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area Richmond

Holiday Inn Express Richmond I 64 Short Pump Area

Holiday Inn Express I 64 Richmond Northwest

Express Short Pump Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on 7 Jun 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yep, Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond I-64 Short Pump Area by IHG is a hit with families.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG serve breakfast?

Yep, complimentary self-service brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great 1 night stay Clean and comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 2 nights in Feb 2026

10/10 Excellent

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and the hotel staff were professional and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Staff - clean room
Stayed 1 night in Feb 2026

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Just had high expectations
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities
Shower needed more cleaning
Stayed 2 nights in Jan 2026

10/10 Excellent

franko

Stayed 1 night in Jan 2026

8/10 Good

Gerald

Business traveller
Liked: Cleanliness
Recent storm made parking difficult and the EV stations were not usable
Stayed 1 night in Jan 2026

10/10 Excellent

Aspaceous

Stayed 2 nights in Jan 2026

10/10 Excellent

franko

Stayed 1 night in Jan 2026

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, amenities
Staff was friendly however room had issues; hvac was malfunctioning and fridge despite being replaced didnt keep cold. In addition faucet kept dripping
Stayed 1 night in Jan 2026

10/10 Excellent

Dre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very spacious and inviting. The bed was heaven it was almost hard to get out off.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

8/10 Good

Shiva

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025

6/10 Okay

venus

Liked: Cleanliness
Disliked: Staff & service
Great room! It was clean and comfortable. However, It was hard to locate front desk staff. She seemed to be missing through out the night. Breakfast was horrible! The eggs were cold and the sausage was dry and burnt. I think the breakfast condition is going to depend largely on who’s preparing it
Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Glenna

Stayed 2 nights in Jan 2026