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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

A buffet with labeled sections for scrambled eggs, biscuits, turkey sausage, and other items.
A hotel room with two beds, a desk, a chair, a TV, and a mirror.
A coffee station with two coffee machines and a display of coffee products.
A modern hotel lobby with a sofa, a coffee table, and a long dining table with chairs.
A workspace with two monitors, a printer, and two orange chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$226
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Village
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Elk's Lodge
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A bathroom with a white sink, a mirror, a towel rack, and a toilet paper holder.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(63 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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Best Western Premier Richmond City Gateway

Richmond
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.0 out of 10, Very good, 1,004 reviews
The price is NZ$208
includes taxes & fees
5 Oct - 6 Oct
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About the area

Richmond

At Holiday Inn Express Richmond I-64 Short Pump Area by IHG, you'll be 5.6 km (3.5 mi) from Short Pump Town Center and 10.3 km (6.4 mi) from University of Richmond. Highlights at this hotel include free self-service breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. 500 square feet (46 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of RV/bus/truck parking. .Sights within a 15-minute drive of this Richmond hotel include Lewis Ginter Botanical Garden and Carytown.

What's nearby

  • Short Pump Village - 5 min drive - 6.2 km
  • Short Pump Town Center - 6 min drive - 7.5 km
  • Bowlero West End - 8 min drive - 6.9 km
  • Elk's Lodge - 8 min drive - 9.2 km
  • Regency Square Mall - 9 min drive - 7.9 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Five Guys - ‬3 min drive

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.

This Richmond hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 55-inch LCD televisions come with premium satellite channels.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,013 reviews
The price is NZ$197
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Communal living room
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on 4 Oct 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yep, Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a free self car park.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from May to September).

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond I-64 Short Pump Area by IHG is a hit with families.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG serve breakfast?

Yep, complimentary self-service brekkie is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Cats and dogs are welcome at Holiday Inn Express Richmond I-64 Short Pump Area by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 784 out of 1174 reviews
Rating 8 - Good. 236 out of 1174 reviews
Rating 6 - Okay. 76 out of 1174 reviews
Rating 4 - Poor. 37 out of 1174 reviews
Rating 2 - Terrible. 41 out of 1174 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for our event, clean, well maintained property.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and the breakfast was great. I was in town for Pride Lit Con, so it was a great place for an overnight stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and property was safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great and we need too re visit
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and also the bathroom was very clean and the stuff were amazing
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much exactly as advertised, nice staff, clean room, free breakfast, fair price
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very welcoming and my room was very clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, good breakfast but the best part was the chocolate chip cookies!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and my kids loved it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is amazing It's veryyyy clean. And now the sheetz gas station is open next door. This is definitely my go to hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was great. Breakfast could have been better.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommendations. Great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great Breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean place. Easy access to I-64
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. I felt safe there.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , VERY comfortable beds Nice breakfast , will return
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for business travel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay from check-in until check-out the quality of service, breakfast, and the facilities was of an exceptional quality and experience. We have reserved another room for our stay in Richmond next week!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff was incredibly friendly, welcoming, and always willing to help with any request. The room was clean, comfortable, and well-maintained, with all the amenities needed for a pleasant stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times when visiting richmond. We have always founded to be very clean, comfortable, and we absolutely love the pressure in the showers. The staff has been very friendly and the breakfast was adequate. It’s a great location and I highly recommend it.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room was clean.
Stayed 1 night in Apr 2026