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Holiday Inn Express Richmond - Midtown by IHG

Property class: 3.5

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

A modern lobby with a sofa, armchairs, a coffee table, and a TV displaying news.
A buffet with various food items, including omelets and other dishes, displayed in metal serving trays.
A modern living room with a large flat-screen TV, a white entertainment unit, and two bean bags.
A multi-story hotel with a prominent red and white facade, a Holiday Inn Express sign, and a parking lot with a 'No Parking' sign.
A reception desk with a modern design, featuring a combination of wood and grey panels, and illuminated blue panels on the front.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$210
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Place, Regal Short Pump
    ‪3 min walk‬
  • Place, Markel Building
    ‪8 min walk‬
  • Place, Shops at Willow Lawn
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(90 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, a heater, a window with a view, and a TV.

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(95 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room (Bed type assigned at check in)

A bed with white bedding and pillows against a textured wall.

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

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About the area

Richmond

At Holiday Inn Express Richmond - Midtown by IHG you'll be within just a 5-minute stroll of Regal Short Pump and within 15 minutes of Shops at Willow Lawn. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Richmond hotel include Virginia Commonwealth University and University of Richmond.

What's nearby

  • Crossroads Art Center - 1 min walk - 0.1 km
  • Regal Short Pump - 3 min walk - 0.3 km
  • Markel Building - 8 min walk - 0.7 km
  • Shops at Willow Lawn - 9 min walk - 0.8 km
  • Topgolf - 3 min drive - 1.7 km

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Wawa - ‬12 min walk
  • ‪Cook-Out - ‬8 min walk
  • ‪Topgolf - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Holiday Inn Express Richmond - Midtown by IHG. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Richmond - Midtown by IHG offers 142 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Holiday Inn Express Richmond - Midtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on 8 Dec 2026 start from NZ$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond - Midtown by IHG?

Yep, Holiday Inn Express Richmond - Midtown by IHG has an uncovered self car park for USD 7.00 per day. A self car park is also available, for a fee. Uncovered extended parking costs USD 42.00 per week.

Does Holiday Inn Express Richmond - Midtown by IHG serve breakfast?

Yeah, visitors can't get enough of the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Richmond - Midtown by IHG?

No, Holiday Inn Express Richmond - Midtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond - Midtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Richmond - Midtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 68 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with easy access to major highways.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,breakfast better than average.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very comfortable beds.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times at this hotel and the rooms are clean. Check-in is easy and accommodating to our late arrival. Staff is friendly and the hotel is right across from a little shopping mall and restaurants. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, would stay again if at Richmond
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

check in and breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice rooms, delicious food
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Free breakfast and nice lobby.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, front desk staff friendly, breakfast acceptable, have stayed here before when visiting the area.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Clean room. Good service
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because it is close to anywhere we want to go!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HIE was a great experience! Everything was clean and very nice. The bed was super comfortable. I liked that there was no carpet on the floors - you could see how clean they were.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new stopover location in Richmond. Great breakfast, very clean, comfortable rooms. Excellent location and value. Looking forward to staying there again!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very quiet. Slept very well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive night staff, breakfast phenomenal
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people clean room beautiful hotel we enjoyed our stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Everything was okay. Staff was friendly. Hotel is a bit on the older side, but convenient for the location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was kind and helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing sleep! Bed super comfortable. Staff was friendly.
Stayed 1 night in May 2026