See all properties
Save

Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$182
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
8008 W. Broad St, Richmond, VA, 23294
  • Place, Bowlero West End
    ‪1 min walk‬
  • Place, Virginia Hospital & Health
    ‪2 min drive‬
  • Place, Short Pump Town Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard King Room-Communication Accessible

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Room With Two Queen Beds-Communications Accessible

  • Sleeps 4

Standard Room With Two Queen Beds

  • Sleeps 4

Standard Room

  • Sleeps 2

Standard King Room-Communications And Mobility Accessible

  • Sleeps 2

Premium Room

  • Sleeps 2

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds-Communication Accessible

  • Sleeps 6

One-Bedroom King Suite

  • Sleeps 4

2 Queen One Bedroom Suite Communications Accessible Tub

  • Sleeps 6

2Queens 1Bedroom Suite Communication Mobile Access

  • Sleeps 6

2Queens 1Bedroom Suite Communication Mobile Access Tub

  • Sleeps 6

You may also like

Ad
Front of property

Motel 6 Richmond, VA - I-64 West

Laurel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.0 out of 5, 617 reviews
The price is NZ$120
includes taxes & fees
4 Jan - 5 Jan 2026
Motel 6 Richmond, VA - I-64 West

About the area

Richmond

Holiday Inn Hotel and Suites Richmond West End by IHG puts you in the centre of Richmond, 2 km (1.2 mi) from Virginia Hospital & Health and 3.5 km (2.2 mi) from Bon Secours Heart Institute at Reynolds Crossing. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the outdoor swimming pool and gym. At the hotel's restaurant, you can grab a bite to eat. 1700 square feet (158 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Laurel hotel include University of Richmond and Short Pump Town Center.

What's nearby

  • Bowlero West End - 1 min walk - 0.2 km
  • Virginia Hospital & Health - 2 min drive - 1.8 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Virginia Commonwealth University - 11 min drive - 15.3 km
  • Greater Richmond Convention Center - 13 min drive - 17.4 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Joen Korean Restaurant - ‬11 min walk
  • ‪Outback Steakhouse - ‬5 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

Suburban hotel with fitness centre and 24-hour business centre
Holiday Inn Hotel and Suites Richmond West End by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Hotel and Suites Richmond West End by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Richmond hotel.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Holiday Inn Hotel and Suites Richmond West End by IHG offers 190 accommodations with a safe and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Restaurant
Holiday Inn Express Richmond I-64 Short Pump Area by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$186
includes taxes & fees
2 Jan - 3 Jan 2026
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults and USD 7.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel and Suites Richmond West End by IHG?

Holiday Inn Hotel and Suites Richmond West End by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on 4 Jan 2026 start from NZ$182.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yep, Holiday Inn Hotel and Suites Richmond West End by IHG has a free self car park.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Holiday Inn Hotel and Suites Richmond West End by IHG has a seasonal outdoor pool.

Is Holiday Inn Hotel and Suites Richmond West End by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel and Suites Richmond West End by IHG is a hit with families.

Does Holiday Inn Hotel and Suites Richmond West End by IHG serve breakfast?

Yeah, cooked-to-order breakfast is offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Hotel and Suites Richmond West End by IHG?

No, Holiday Inn Hotel and Suites Richmond West End by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yep, you can grab a meal at Holiday Inn Hotel and Suites Richmond West End by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?

No, pets are not allowed.

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 429 reviews
Rating 8 - Good. 86 out of 429 reviews
Rating 6 - Okay. 45 out of 429 reviews
Rating 4 - Poor. 18 out of 429 reviews
Rating 2 - Terrible. 16 out of 429 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Clean rooms. The staffing was very friendly and helpful. Love they had a bar and restaurant in the hotel. Everything about this hotel is all 5 stars. I would definitely visit again
Stayed 1 night in Sep 2025

8/10 Good

Tyronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t like the bathroom size and the sink being outside. The ac was complicated and kept going to heat.
Stayed 2 nights in Sep 2025

8/10 Good

Shantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complimentary breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Lawana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was very clean and staff was friendly and courteous. However, the guests staying in the room above us were noisy and inconsiderate. Also, the fire alarm was ringing after midnight and made me restless for the remainder of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

G.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the bomb. Beds were so comfy. Clean smelling air.
Stayed 2 nights in Sep 2025

6/10 Okay

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, however I never received my $50 deposit back from the hotel after my stay. They claimed all funds were released when I left but it was never sent back to my bank account. Tried for a month to get in contact with the manager but no success.
Stayed 1 night in Aug 2025

10/10 Excellent

Ciji

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe. Friendly staff. Would definitely book again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, hotel was very clean, bed was comfortable
Stayed 1 night in Sep 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and neat, very quiet , barely heard any noises. Breakfast was very good !
Stayed 1 night in Sep 2025

10/10 Excellent

shanice

Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Sep 2025

6/10 Okay

Ranjit

Disliked: Staff & service
Room is not clean
Stayed 1 night in Sep 2025

4/10 Poor

Rachael

Stayed 1 night in Sep 2025

10/10 Excellent

Markita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very clean loved the amenities and the price was great.
Stayed 1 night in Sep 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great to work with and the rooms was very nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite lovely! Having been recently renovated, it presents a very clean, smoke-free, and animal-free environment. The daily housekeeping service is certainly a welcome feature. I particularly appreciate the absence of carpeting in the rooms, which is truly wonderful. The only minor issue I encountered was the television reception, which was occasionally scrambled, but aside from that, it is a truly delightful property. The front desk staff are all very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would lay my head down here again
Stayed 1 night in Sep 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn & Suites is my new favorite home away from home.
Stayed 1 night in Sep 2025

10/10 Excellent

Tish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and staff was extremely friendly.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Richmond

Very good stay. Great location with easy drive into downtown and to shops away from the city. Room was clean. Nice bed and great shower. We were very comfortable. Staff was very helpful. Both elevators broke. Staff was very accommodating to help us to our room on the second floor. We enjoyed our staff. Very nice. Will use Holiday inn again.
Stayed 4 nights in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amer

Stayed 2 nights in Sep 2025