See all properties
Save

Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Coffee service
Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Courtyard
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is NZ$233
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
4100 Innslake Drive, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

You may also like

Ad
Desk, laptop workspace, blackout curtains, iron/ironing board

Best Western Doswell Hotel

Doswell
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 333 reviews
The price is NZ$149
includes taxes & fees
15 Sept - 16 Sept
Best Western Doswell Hotel

About the area

Glen Allen

At Homewood Suites by Hilton Richmond-West End/Innsbrook you'll be 4.4 km (2.7 mi) from Short Pump Town Center and 3 km (1.8 mi) from Elk's Lodge. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 743 square feet (69 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this 3-property class Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬13 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Moe's Southwest Grill - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Suburban hotel with free breakfast and 24-hour fitness centre
Homewood Suites by Hilton Richmond-West End/Innsbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Richmond-West End/Innsbrook also features barbecue grills, a picnic area, and coffee/tea in common area. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 743 sq ft of conference space
  • 69 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
Homewood Suites by Hilton Richmond-West End/Innsbrook offers 123 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. This individually furnished accommodation includes unspecified sofa beds. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

47-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Terrace/patio

Holiday Inn Hotel and Suites Richmond West End by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 249 reviews
The price is NZ$255
includes taxes & fees
8 Sept - 9 Sept
Holiday Inn Hotel and Suites Richmond West End by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 743 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 10 PM
  • Alcohol isn't allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Homewood Suites by Hilton Richmond-West End/Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Richmond-West End/Innsbrook?

As of 7 Sept 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond-West End/Innsbrook on 14 Sept 2025 start from NZ$233.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yep, Homewood Suites by Hilton Richmond-West End/Innsbrook has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have a pool?

Homewood Suites by Hilton Richmond-West End/Innsbrook has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10 PM (Seasonal outdoor pool open from June to September).

Is Homewood Suites by Hilton Richmond-West End/Innsbrook family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Richmond-West End/Innsbrook is a hit with families.

Does Homewood Suites by Hilton Richmond-West End/Innsbrook serve breakfast?

Yeah, complimentary on-the-go breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Richmond-West End/Innsbrook?

No, Homewood Suites by Hilton Richmond-West End/Innsbrook does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in begins at 3 PM. Check-out time is noon.

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 952 reviews
Rating 8 - Good. 239 out of 952 reviews
Rating 6 - Okay. 121 out of 952 reviews
Rating 4 - Poor. 73 out of 952 reviews
Rating 2 - Terrible. 76 out of 952 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in May 2025

8/10 Good

laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, quiet and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are amazing. Staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Demond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing one night stay
Stayed 1 night in May 2025

4/10 Poor

Faith

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not the Hilton experience

Bathroom sink leaking couldn't even use it. When I called front desk. I was told they could move us to another room but air condition was working well in the room. It's 90 degrees outside ma'am. Went to take a shower &shower head broke was just hanging had no clip for shower head... This wasn't the Hilton experience!!!!
Stayed 1 night in May 2025

4/10 Poor

Kelly, Grove City

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Weather was 90 and pool was not open. Holes in the wall in the room, carpet was sticky in our room and air conditioning didn’t seem to be working in the king room in our suite.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

Kai

Great upon arrival, was able to get a late check in. My initial room did have a termite infestation, that we didn’t find out until we were already in there almost settled in the room, but the front desk concierge did give us another room once we made notice. Service was mediocre, because we asked for a water and they acted like they couldn’t give us any. Even after our initial room experience.
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and such a pleasure to deal with.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was extremely clean and the staff was very kind and helpful. We will definitely be staying with them again!
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities
All was great except the bathroom. The floor was sticky, appeared dirty, and the grout was missing around some of the floor tiles. The caulk around the bathroom was sloppy and appeared pink/moldy in a couple spots. Oddly, the rest of the suite was perfect. Thankfully, we just slept and left.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Esther Amo

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Gregg was amazing for checking us in early and being receptive too. We appreciate it.
Stayed 1 night in Apr 2025

10/10 Excellent

Mulugeta

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciate your hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Hitomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Phen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qiet
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was it sounded like a dance party above me and didn’t get much sleep and the fan in the room sounded like it was going to fly off so didn’t use it
Stayed 1 night in Apr 2025

4/10 Poor

Jamil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Oleg

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Broken door there was pipe noise the entire stay it was weird; one of the doors was broken like somebody punched it it did had a smell in the room but not too bad
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality overall

Solid choice, rooms were very similar to a Residence Inn - very comfortable for a family. Breakfast was quite good with tacos and burritos!
Stayed 2 nights in Apr 2025

2/10 Terrible

Rebecca

Stayed 3 nights in Mar 2025