Hyatt Place Richmond/Arboretum

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Seasonal outdoor pool
Free daily buffet breakfast
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
The current price is NZ$193
includes taxes & fees
30 June - 1 July

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Johnston-Willis Hospital
    ‪5 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Sofa bed - double
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

7.8 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Sofa bed - double
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(64 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Sofa bed - double
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(73 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

At Hyatt Place Richmond/Arboretum you'll be 4.2 km (2.6 mi) from Johnston-Willis Hospital and 4.9 km (3 mi) from Chesterfield Towne Center. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .The Placery is the hotel's own lobby lounge, serving drinks along with light fare. 744 square feet (69 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class North Chesterfield hotel, attractions include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Chippenham Hospital - 4 min drive - 5.8 km
  • Johnston-Willis Hospital - 5 min drive - 4.8 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Virginia Commonwealth University - 11 min drive - 14.3 km
  • University of Richmond - 12 min drive - 12.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and 24-hour fitness centre
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open on 12 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on 30 Jun 2025 start from NZ$192.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Arboretum?

Yep, Hyatt Place Richmond/Arboretum has an uncovered self car park for USD 8 per day.

Does Hyatt Place Richmond/Arboretum have a pool?

Hyatt Place Richmond/Arboretum has a seasonal outdoor pool. The pool is open from May 12 to October 01.

What makes Hyatt Place Richmond/Arboretum a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Arboretum.

Is Hyatt Place Richmond/Arboretum family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Arboretum is a hit with families.

Does Hyatt Place Richmond/Arboretum serve breakfast?

Yeah, our travelers are hooked on the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Arboretum?

No, Hyatt Place Richmond/Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Arboretum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Channon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For the price they really cut back on upgrades. Fresh bathroom but old couches was interesting to say the least.
Stayed 1 night in Mar 2025

2/10 Terrible

Anwar

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Went to my room and I found a dirty soap with hair in my room. When I asked to get more towels, I was told to come to the front desk to receive the towels. The receptionist was on her phone not caring for anything around her. Service was terrible. I will not recommend this hotel to anyone. Also was unfortunately surprised to find I had to pay to park, unprofessional .
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

6/10 Okay

Kristine

Travelled with family
Smelled musty, ice machine in hallway was super Noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

A disappointing stay at the Hyatt Place Richmond.

It is unfortunate that I can not give a very good review of Hyatt Place Richmond/ Arboretum. From the front sliding door that squeals as it opens and closes, to the ugs that appear as if it been far to long since it's last shampoo. At first my room 504 appeared clean until I spent more time there with the lights on and then I started to noticed what was and wasn't cleaned or dusted. The switch on the bedside light did not work. So I had to unplug it. The pressure of the shower was non-existant. In other words, if you don’t stand directly under the shower head, you woukd not get wet. I was there for four night and no one ever came into my room to make tge bed, change the sheets or empty the trash. As building policy posted in the elevator. Now for the breafast. Nope, don't do it. The sausage, and eggs are very well over cooked. You're better off eating somewhere else, as I did.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with family, Business traveller
Liked: Property conditions & facilities
Staff very accommodating, pleasant. Good selection for breakfast. Very quiet at night. The only complaint is the heat/air if you adjusted temperature even by 1 • it was either too cold or too warm
Stayed 4 nights in Mar 2025

8/10 Good

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was good, paying for parking was not Okay!
Stayed 3 nights in Mar 2025

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Paying $9 for parking and $10 to have a microwave makes this hotel a less valuable choice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First class.
Stayed 1 night in Mar 2025

10/10 Excellent

Leya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel a few times for swim meets. The staff is very friendly and polite. The rooms are clean and nice. The only suggestion I have is the morning breakfast. Maybe have two people help in the morning. That's a lot for one person.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

shaunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter weather stay

Not a bad trip. Only weird issue I experienced was paying for on property parking per night per vehicle. $9 is quite a bit per vehicle per night when you are staying multiple nights. Bed covering has hair but nothing I couldn’t swipe off and away. Breakfast was just ok. I wasn’t hungry. Staff was nice and kind. Building was big.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aislyn

Stayed 1 night in Feb 2025

10/10 Excellent

Aislyn

Liked: Amenities
Awesome place, awesome staff!
Stayed 1 night in Feb 2025

2/10 Terrible

JJ

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not fun

Was absolutely terrible. Took me 40 minutes to check In because of my name on the booking. It was a simple fix but it was demeaning. Had to threaten to call the police because I thought I was being profiled.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Marina

Travelled with family
Liked: Staff & service
The breakfast was excellent. I had an issue with flooding in my room due to rain, but was immediately offer another, which was good, but an inconvenience for me since we were checking out the next morning. The front desk was very helpful and assisted me with all my concerns during check out.
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Jarod

Stayed 2 nights in Feb 2025

8/10 Good

Shevis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious. However, the AC unit itself kept running even though we changed the thermostat. We asked for maintenance,but the never came.
Stayed 2 nights in Feb 2025

8/10 Good

Sanae

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025