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Moxy Richmond Downtown

Property class: 2.5

Photo gallery for Moxy Richmond Downtown

A modern lounge area with leather seating, a central fire feature, and a bookshelf in the background.
A modern living room with a sectional sofa, a foosball table, and a flat-screen TV mounted on the wall.
A corner of a building with a brick facade and large windows.
A modern lounge area with a central fire feature, two patterned chairs, a leather stool, and a floor lamp.
A modern bar area with a bar counter, stools, and a variety of bottles and glasses.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$297
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, The National
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Queen Bed

A modern bedroom with a bed, bedside table, lamp, and a window with curtains.

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

A bedroom with a bed, a desk, a chair, a window, and a hanging light fixture.

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds

A bunk bed with a lower bunk, a ladder, and a storage drawer.

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

A bedroom with a bed, a desk, a chair, a window, and a hanging light fixture.

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible

A modern bedroom with a bed, bedside table, lamp, and a window with curtains.

Room, 1 Queen Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Hearing Accessible

A bunk bed with a lower bunk, a ladder, and a storage drawer.

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

A bunk bed room with a desk and chair.

Room

  • Sleeps 3
  • 1 Single Bunk Bed

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About the area

Richmond

A family-friendly stay in the heart of Richmond awaits you at Moxy Richmond Downtown. Within just a 10-minute stroll, you'll find Broad Street and Greater Richmond Convention Center. Highlights at this Colonial hotel include in-room free WiFi and LCD TVs. .Bar Moxy is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Richmond hotel include The National and Virginia Commonwealth University.

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 8 min walk - 0.7 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Allianz Amphitheater at Riverfront - 11 min walk - 0.9 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Urban Hang Suite - ‬5 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Fall Line Kitchen & Bar - ‬4 min walk

About this property

Moxy Richmond Downtown

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with a hairdryer and free toiletries. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Moxy Richmond Downtown?

Moxy Richmond Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moxy Richmond Downtown?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on 11 Oct 2026 start from NZ$297, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moxy Richmond Downtown?

Yep, Moxy Richmond Downtown has valet parking for USD 40 per day.

Is there a free airport shuttle available at Moxy Richmond Downtown?

No, Moxy Richmond Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Moxy Richmond Downtown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 522 reviews
Rating 8 - Good. 90 out of 522 reviews
Rating 6 - Okay. 37 out of 522 reviews
Rating 4 - Poor. 24 out of 522 reviews
Rating 2 - Terrible. 26 out of 522 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and drinks at the bar were great. The vibe in the lobby was great. Amazing stay will have future stays.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was absolutely welcoming and amazing! Even memorized my voice from one phone call and called me by name upon me walking through the door. I will definitely be back with my family.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wax
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everywhere i needed to go
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. I liked the funky vibe and the bar was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a fun place to stay while you visit Richmond.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for my overnight stay in Richmond. Love the Stash closets they have on site for the one off items.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at the Moxy. It's for those who cringe at the bland cookie-cutter hotels. This hotel encourages interaction among guests and has games and communal seating spaces galore.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Bathroom door didn’t lock, rather it was large heavy sliding door with no way to keep it closed. Pictures in rooms were not appropriate for families. Bed setup was odd. I think omit was office building gingered to hotel? Nonissues with cleanliness and very convenient if you are attending conference in convention center.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Cool unique hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I would not stay here for a trip longer than 2-3 days, as the in-room amenities do not support a super long trip. Staff was helpful and friendly; bartenders, too! You get a free drink ticket during your stay, and there are clear things to do at the hotel throughout the week.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was amazing as usual
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee would be amazing! While having it downstairs is great, I like to have a cup while getting ready.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Well located, great staff, somewhat small rooms
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good from the time that I got there. Check-in was a breeze room was very clean. Parking was very convenient with the garage being right next-door and also all of my events that I had planned was only 5 to 10 minutes away. The Moxiy is definitely in a great location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress kinda sucked but other than that, pretty grat and would stay there again for the value and location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Nice room but could have been cleaner
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
This place is right smack dab in the middle of Richmond, with cheep hourly parking and hotel daily parking. You and your friends can legit walk the strip and find lil convenient stores, restaurants, dive bars, clubs and raves. And it's all near the Richmond convention center, just make sure you check the time frames for everything. This place was simple and friendly, we loved it.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025