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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Moxy Richmond Downtown

Lobby
Exterior
Bar (on property)
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$238
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, The National
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 14 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 Single Bed

Desk, laptop workspace, blackout curtains, free WiFi

Loft, 1 Single Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 Single Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Loft, 1 Single Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Hulu
Cable channels
Netflix
  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the area

Richmond

A family-friendly stay in the heart of Richmond awaits you at Moxy Richmond Downtown. Within just a 10-minute stroll, you'll find Broad Street and Greater Richmond Convention Center. Highlights at this Colonial hotel include in-room free WiFi and LCD TVs. .Bar Moxy is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Richmond hotel include The National and Virginia Commonwealth University.

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Altria Theater - 16 min walk - 1.3 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Secret Sandwich Society - ‬1 min walk
  • ‪1885 Restaurant - ‬3 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with a hairdryer and free toiletries. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
The Commonwealth
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,362 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Moxy Richmond Downtown?

Moxy Richmond Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moxy Richmond Downtown?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on 23 Dec 2025 start from NZ$237.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moxy Richmond Downtown?

Yep, Moxy Richmond Downtown has valet parking for USD 40 per day.

Is there a free airport shuttle available at Moxy Richmond Downtown?

No, Moxy Richmond Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Moxy Richmond Downtown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 419 reviews
Rating 8 - Good. 72 out of 419 reviews
Rating 6 - Okay. 28 out of 419 reviews
Rating 4 - Poor. 18 out of 419 reviews
Rating 2 - Terrible. 23 out of 419 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though my room was small it was very well appointed and convenient. The decor of the Moxy is fun and interesting.
Stayed 1 night in Sep 2025

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pleasantly surprised by this hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

Tamiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cleanliness and property was up to par, my check in experience was horrible. I conveniently took the train into Richmond, Va for a festival. Upon checking in I was told there were no rooms with windows available and it was due to me making a 3rd party reservation. Basically 3rd party reservations a subpar to those who reserve in the hotel site. After I emphasize that I need to be compensated for my inconvenience the staff sent the manager a text and asked if I wanted the available room or did I want to find somewhere else to stay? Needless to say I had a few choice words for him professionally and told him I’ll follow up with his manager. I was assigned another room and given 2 drink tickets the next day but I would never recommend this specific location to anyone. Due to tmy checkin experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Relda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a birthday and the hotel worked with us regarding what decent Experiences were available. Mello was awesome😎
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

kirk

Stayed 1 night in Aug 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing gave multiple recommendations. rooms came with two free drink vouchers. great location right in the middle of downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Comfy bed & pillows
Stayed 1 night in Aug 2025

10/10 Excellent

RADWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Salem

Liked: Cleanliness, staff & service, amenities
Nice hotel in the middle of downtown Richmond. Nice view of the city. Staff members very helpful. Bar area had light appetizers. Enjoyed my stay.
Stayed 1 night in Aug 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Door man was excellent, gave me directions and interesting places to visit. They did not have the bed I ordered and gave me a room with no windows. No apologies and she never smiled. The room had bunk beds but I travel solo. Plus I am a Marriott rewards member.
Stayed 1 night in Aug 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

The hotel was really nice! Clean which made it much more comfortable to stay. I enjoyed the idea of the supply cabinet in each hall with toiletries, towels, and wash cloths. I wish they had thicker blankets for the bed as I get cold and also enjoy cushy comforters at hotels. Also could use more pillows but I checked in so late I didn’t want to ask for them. I like the complimentary drink card too. Didn’t get to use it but will do so next time I’m in Richmond!
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and friendly. It had a very playful vibe and the staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a fun vibe. Close to fun attractions and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Was a lovely, quick stay. We had an interior (no window) room which was a nice surprise. We got the best sleep!! Our entire family almost slept through checkout! The lobby with the games was a nice option for our kids. My husband and I got drinks at the bar and there seemed to be a nice gathering of people. The drink tickets were a nice bonus! We used some for coffee the next morning. Oh, my favorite part was the housekeeping cards in the rooms. We NEVER have cash so having the option to tip with the QR codes via Venmo was very convenient! They should consider these cards at the bar for the staff.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Lively bar area but weak water pressure in the shower.
Stayed 1 night in Jul 2025