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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel connected to the convention centre in Richmond with free breakfast

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Coffee service
BBQ/picnic Area
Lobby
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is NZ$120
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
5501 National Rd E, Richmond, IN, 47374
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Earlham College
    ‪9 min drive‬
  • Place, Wayne County Fairgrounds
    ‪16 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Richmond

Quality Inn and Conference Center places you in the heart of Richmond, connected to the convention centre and within steps of Old National Road Welcome Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 4740 square feet (440 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Sights within a 30-minute walk of this Richmond hotel include Richmond Mall and Hayes Arboretum.

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Glenn Miller Park - 4 min drive - 3.5 km
  • Hayes Arboretum - 5 min drive - 2.8 km
  • Earlham College - 9 min drive - 9.1 km
  • Wayne County Fairgrounds - 16 min drive - 13.0 km

Getting around

  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬15 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel connected to the convention centre in Richmond with free breakfast
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Parking included
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The price is NZ$138
includes taxes & fees
5 Oct - 6 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

What is the cancellation policy at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Conference Center?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on 5 Oct 2025 start from NZ$120.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Conference Center?

Yep, Quality Inn and Conference Center has a free self car park and free extended parking.

Does Quality Inn and Conference Center have a pool?

Quality Inn and Conference Center has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Quality Inn and Conference Center serve breakfast?

Sure does, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn and Conference Center?

No, Quality Inn and Conference Center does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Conference Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 212 out of 1008 reviews
Rating 4 - Poor. 143 out of 1008 reviews
Rating 2 - Terrible. 140 out of 1008 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Puja

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend!

Stayed with our family of 6 in two rooms. Check-in was overly complicated. Property was grungy and dirty overall. Smelled like cigarettes throughout. Elevators were shaking and sketchy. A/C must have been busted inside the halls and it was hotter and muggier than outside. A/C in rooms took a long while to get up to temp and the shower took almost 15 minutes to get warm. The beds were overall uncomfortable. One of our rooms had a busted doorstop and hole in the wall where it used to be. Lots of truck divers and construction dudes staying at the hotel made my daughters very nervous. “Free” breakfast was not anything like what is advertised other than some waffle machines. Little to no selection of any decent food. Overall vibe was very gross and I would never recommend this to anyone. Photos are very deceiving and I wished I had read reviews more carefully beforehand.
Stayed 1 night in Jun 2025

4/10 Poor

Nneka

Stayed 1 night in Jun 2025

10/10 Excellent

andrea, SGIUSTINA IN COLLE

Stayed 1 night in Jun 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into lobby that smelled of strong cigarettes smoke along with a dirty smell. Keep in mind there is smoke free sign hanging in the lobby. The staff member told me it was on the clothes of someone else who had walked through. It was clearly not that individual. The whole place smelled of cigarette smoke. Our room was so filthy I had to go ask for a new room. At this point I should have left but we were tired from traveling all day. The bathroom wasn’t clean, towels were yellow looking, thin and had holes. Pillow cases looked like they hadn’t been washed in months. Yellow stained and disgusting looking. The last straw for us was finding a bed bug. We packed up and left. I’m unsure how this hotel hasn’t been shut down by the health department.
Stayed 1 night in Jun 2025

6/10 Okay

Annette

Stayed 1 night in Jun 2025

6/10 Okay

Muhammad Muzaffar

Stayed 1 night in Jun 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
Breakfast was not sufficient. Orange juice was horrible!
Stayed 1 night in Jun 2025

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

David Allen

Stayed 4 nights in Jun 2025

10/10 Excellent

Vickie

Stayed 1 night in May 2025

2/10 Terrible

Terrence

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're I will not stay

The room was extremely dated and had mold at the window side and the carpet was not clean the breakfast was very limited and the place gave off residential vibe.
Stayed 2 nights in Jun 2025

4/10 Poor

Norman

Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Ok trip

We found a baby roach on the wall and the breakfast was terrible. Nice location though!
Stayed 1 night in May 2025

6/10 Okay

George

Liked: Cleanliness, staff & service

Ok

No thrills hotel. Breakfast was ok choices. Rooms are ok. Trash was only done once during our 4 night stay. You can hear everything in rooms around you. Even the person next door snoring.
Stayed 4 nights in May 2025

4/10 Poor

Lon

Travelled with partner
Liked: Cleanliness
Breakfast options were few and not sufficient. Air conditioning unit was noisy, the tv was slow and unresponsive, and the radio did not work in the room. The bed was comfortable and the room was clean.
Stayed 1 night in May 2025

4/10 Poor

Matthew

Stayed 1 night in May 2025

8/10 Good

Kenneth

Travelled with partner
Friendliness of staff, room could be cleaner
Stayed 10 nights in May 2025

6/10 Okay

Grace

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s an affordable option. If you don’t want to spend that much, this inn is okay. There are so many stains on bedsheets, pillowcases, and all around. The room’s smell is not that good and feels like a little dusty. Overall, this is an affordable option.
Stayed 1 night in May 2025

2/10 Terrible

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t clearly stated the pool is closed til further notice, the reason I booked the room. And front desk employee was hateful from the beginning of the interaction.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025