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Quality Inn Richmond Airport

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Front of property
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
The current price is NZ$135
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(53 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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4.3 out of 5, Excellent, 386 reviews
The price is NZ$168
includes taxes & fees
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About the area

Sandston

At Quality Inn Richmond Airport you'll be within a 20-minute walk of Virginia Aviation Museum and 1.8 km (1.1 mi) from White Oak Village. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a 24-hour front desk and express check-out. Free full breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of extended parking. .Attractions within a 15-minute drive of this Sandston hotel include Broad Street and Greater Richmond Convention Center.

What's nearby

  • Virginia Aviation Museum - 14 min walk - 1.2 km
  • Broad Street - 8 min drive - 10.9 km
  • Greater Richmond Convention Center - 9 min drive - 13.3 km
  • Virginia Commonwealth University - 10 min drive - 14.4 km
  • Short Pump Town Center - 24 min drive - 39.2 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 5 min drive

Restaurants

  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬15 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Burger King - ‬4 min walk

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and fitness centre
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 2 levels
  • Built in 1997
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • No smoking on site
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western Plus Richmond Airport Hotel
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.7 out of 5, Good, 1,407 reviews
The price is NZ$186
includes taxes & fees
20 Nov - 21 Nov
Best Western Plus Richmond Airport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Frequently asked questions

What is the cancellation policy at Quality Inn Richmond Airport?

Quality Inn Richmond Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Richmond Airport?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Richmond Airport on 7 Dec 2025 start from NZ$135.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Richmond Airport?

Yep, Quality Inn Richmond Airport has a free self car park and free RV/bus/truck parking.

Does Quality Inn Richmond Airport serve breakfast?

Sure does, complimentary full brekkie is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn Richmond Airport?

No, Quality Inn Richmond Airport does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Richmond Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn Richmond Airport?

No, only service animals are allowed.

Reviews

Quality Inn Richmond Airport Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

Reviews

2/10 Terrible

Nikeya

Travelled with family and small children
Disliked: Cleanliness, amenities
Ended up leaving and just facing my hot house even though the power was out and it was extremely hot and uncomfortable. The room smelled of mold and mildew, couldn’t keep my small child there for the night.
Stayed 1 night in Jun 2025

8/10 Good

Honey

Stayed 2 nights in Aug 2025

10/10 Excellent

Antoinette

Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alec at the front desk was very helpful. Bathroom and room dirty (walls,mold,carpet and bed spread). A whole bunch of construction workers ate everything in the breakfast area and was never restocked this was at 7:30
Stayed 1 night in Aug 2025

2/10 Terrible

Solee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Roach Motel

The were plumbing problems which caused the water in the shower to back up into the tub and onto my feet. The so-called breakfast was not a breakfast at all. The bagels and toast were stale. A Horrible experience..
Stayed 2 nights in Aug 2025

6/10 Okay

Tomomi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice but shower in our room need to fix to use. Bed size was little small with teen kids to share. Other was convenient locations from Richmond airport.
Stayed 1 night in Aug 2025

8/10 Good

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff was great, rooms were not.

The staff was very professional and nice. However the room itself was awful. The carpet was soo dirty that my 1 year olds feet were brown after 2 minutes. The water never even got warm moreless hot. The bathroom and sink area had water damage and just damage in gerenal. The beds were hard, the bed covers were very cheaply made. The bathtub even though it was not used because how gross it was. Continue dripping the entire time. Also not sure of their cleaning supplies, but I broke out in a rash all over any exposed skin. Overall the room was just gross feeling & realistically gross. Very out of date, and previous damage seem to just be either painted over, or puttied over.
Stayed 1 night in Aug 2025

4/10 Poor

HORACIO

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Keonna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had mold and when we brought it to there attention they canceled our reservation and put us out of the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
There was a small issue with the light in the bathroom. I let the gentleman at the counter know about it and he was able to quickly switch us to another room. We also had to wait on a ride after our checkout and after returning our rental car. We were wed to wait in the lobby until our ride arrived. Staff was more than willing to help out and made our stay there very welcoming and was a pleasure. Would stay there again without hesitation.
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was all damaged and dirty. Holes in the ways. The ceiling in the bathroom was lifted. The fridge was dirty.
Stayed 3 nights in Aug 2025

6/10 Okay

Talbot

Travelled with family
Liked: Staff & service, property conditions & facilities
Bathroom light flickering Not enough towels Beds are too low Pillows aren’t comfortable Back of the bed isn’t clean No usb charger Only one charging outlet Breakfast was awful Staff was fine
Stayed 2 nights in Aug 2025

6/10 Okay

Tierra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Maintenance needed bad

The lobby area looked nice but in room 114 the Shower head leaked and created puddles of water on bathroom floor, rust in sink, not enough towels and wash cloths we were only provided 2 of each, I asked the guy at the front desk to extend my room an additional day and was told “we’re not extended stay” which was rude. The refrigerator and toilet leaked water also. The bed was comfortable that’s about it.
The toilet leaked water
The shower head leaked water really bad
Stayed 2 nights in Aug 2025

4/10 Poor

Iblin

Disliked: Staff & service, property conditions & facilities

Moldy smell

The room we got smelled like mold then we got another room after we complained and it was better, however it smelled like mold after we turned on the ac. My husband is allergic to mold and this morning he has to take allergy pills.
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short stay but was happy with everything over all
Stayed 1 night in Jul 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Overall good
Stayed 1 night in Jun 2025

2/10 Terrible

kytha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon check-in the smell of mold walking into the lobby was horrible. When we got to the room it was worse. We didn't even put our bags down. We ask for a refund right away. I do not recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with waffles, wish there was more egg options.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

2/10 Terrible

Vida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst place I ever considered staying at. The room was musty, there was visible mold, crudely patched holes in the door and the ceiling tiles in the bathroom were rotting out. You could even see build up in the air conditioning vents. I immediately requested a refund. The maintenance person asked me to “show” him the mold as if he had no idea it was there. That room was in shambles for a long time and it is downright disgusting they even try to have someone pay to stay in it. If I could post photos, I would. DO NOT STAY HERE.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Jul 2025

8/10 Good

travis

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family

Hotel Needs Renovating

This hotel was pretty run down. The room smelled of mildew and everything felt damp. There was obvious mold around the a/c unit. The staff members were friendly and accommodating which made it bearable, but we won’t be returning.
Stayed 3 nights in Jul 2025