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Residence Inn by Marriott Richmond West End

Property class: 3

Photo gallery for Residence Inn by Marriott Richmond West End

A modern kitchen area with a marble countertop, dark cabinets, and a large window providing natural light.
A hotel lobby with a reception desk, seating area with patterned chairs, and a large window with a view.
A brick building with a red awning and a sign that reads "Residence Inn Marriott."
A hotel room with a bed, a sofa, a TV on a stand, and a small table.
A kitchen with granite countertops, a stainless steel refrigerator, a microwave, a stove, and wooden cabinets.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$204
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
2121 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪2 min walk‬
  • Place, Colonial Shooting Academy
    ‪14 min walk‬
  • Place, University of Richmond
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a TV on a stand, and a small table.

Studio, 1 Queen Bed with Sofa bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a curtain.

Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a red armchair, a small table, a TV on a stand, and a sofa with a yellow pillow.

Suite, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Richmond

At Residence Inn by Marriott Richmond West End, you'll be 4 km (2.5 mi) from University of Richmond and 6.9 km (4.3 mi) from Carytown. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and in-room kitchens. .Enjoy the outdoor tennis court, seasonal outdoor swimming pool and pool loungers as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Richmond hotel include Virginia Commonwealth University and Altria Theater.

What's nearby

  • Bowlero Richmond - 2 min walk - 0.2 km
  • Colonial Shooting Academy - 14 min walk - 1.2 km
  • University of Richmond - 7 min drive - 3.1 km
  • Virginia Commonwealth University - 12 min drive - 10.9 km
  • Short Pump Town Center - 13 min drive - 15.4 km

Getting around

  • Richmond Staples Mill Road Station - 9 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 23 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Residence Inn by Marriott Richmond West End

Residence Inn by Marriott Richmond West End offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Richmond West End. Parking is available for a fee.

This 3-star Richmond hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 10 buildings
  • Built in 1985
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Residence Inn by Marriott Richmond West End offers 80 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

43-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 2 floors
  • Built in 1985
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Richmond West End?

Residence Inn by Marriott Richmond West End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Richmond West End?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond West End on 31 Aug 2026 start from NZ$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Richmond West End?

Yep, Residence Inn by Marriott Richmond West End has an uncovered self car park for USD 10 per night. A self car park is also available, for a fee.

Does Residence Inn by Marriott Richmond West End have a pool?

Residence Inn by Marriott Richmond West End has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to August.

Is Residence Inn by Marriott Richmond West End family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott Richmond West End is a hit with families.

Does Residence Inn by Marriott Richmond West End serve breakfast?

You bet, free buffet breakfast is on offer weekdays between 6:30 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott Richmond West End?

No, Residence Inn by Marriott Richmond West End does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Richmond West End?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Residence Inn by Marriott Richmond West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 195 out of 448 reviews
Rating 8 - Good. 116 out of 448 reviews
Rating 6 - Okay. 66 out of 448 reviews
Rating 4 - Poor. 31 out of 448 reviews
Rating 2 - Terrible. 40 out of 448 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Randall

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
sofa and bed in same space
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Danita

Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice place if you were looking for a place that has a refrigerator stove and a microwave and it was only 10 minutes away from the venue that I needed it to be at which was a great convenience for me and it was only 10 minutes away from any mall of food place that I needed it to be. I would choose it anytime I was gonna stay in Richmond, Virginia.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Clean and well equipped suite, friendly staff willing to go the extra mile.
Stayed 11 nights in Dec 2025
Verified review

6/10 Okay

Doug

Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a bit dirty, better than the smelly one we had before asking for a change. The breakfast wasn’t bad. The heat/AC was loud. The shower was dirty but strong with plenty of hot water. Overall I can’t recommend this place as I was happiest at the end of my 4-day stay, but the staff were helpful and nice enough. I’m guessing others in the same price range would provide a better stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast the room and most importantly the wonderful kind friendly staff.
Stayed 14 nights in Aug 2025
Verified review

8/10 Good

Baron

Liked: Staff & service
The room was clean.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Stefanie

Liked: Cleanliness, staff & service, amenities
The room smelled like smoke. It was really bad,
Stayed 1 night in May 2026
Verified review

6/10 Okay

Celia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool, which was highlighted on the website, does not open until Memorial Day. Hotels.com included free parking in cost, but place tried to charge an extra $10. I asked that they resolve this between themselves and I paid what I had agreed to pay via my hotels.com reservation. Room was very nice and comfortable and the breakfast was great. Not a bad place, just some frustrations.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff very helpful and professional at check-in.
Stayed 14 nights in May 2025
Verified review

6/10 Okay

AKIBA

Staff and housekeeping
Stayed 27 nights in Nov 2025
Verified review

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and I loved the property.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Property is old - door to room was very difficult to open (wife incapable of) still have bruises on hands from forcing it. When maintenance informed they just said push hard. Also despite being told of light bulb being out on tueday - still out when left friday.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were extremely friendly.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the arrangement of the accommodations.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
For the cost the room was very run down! The bed was uncomfortable and it felt dirty. I was very disappointed!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to & from Interstate 64. Staff very helpful & accomadating.
Stayed 6 nights in Jun 2023
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Clean and great staff.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Kevin R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to everything
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff excellent, room spacious but location was very noisy. My room was right behind the Bowlero parking lit so even though I went to bed after 11pm, I was awoken 3x from extremely loud music (from nearby cars). The hotel does their best I think but I would not stay here again. Also rooms accessed from the outside.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Staff & service
The room I stayed in was not the room in the pictures and the staff said sorry we're out of that room, I can check you out if you'd like. And it was more like a motel than a hotel, I checked in in one building and had to drive to a different building and enter my from the outside.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

LaKendra

Liked: Staff & service, amenities, property conditions & facilities
The location and amenities within the hotel were just what we needed. We will return for another stay!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment-style rooms. Good breakfast.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book here again!

Lady at reception was extremely friendly and helpful!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable, cost-effective place to stay. This property is my go-to anytime I’m in Richmond.
Stayed 5 nights in Oct 2022