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Springhill Suites by Marriott Richmond Northwest

2.5 star property
Hotel in Richmond with free breakfast and fitness centre

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Lobby
Property amenity
Reception
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$197
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Place, University of Richmond
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Premium bedding
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

At Springhill Suites by Marriott Richmond Northwest, you'll be 6.3 km (3.9 mi) from Short Pump Town Center and 17.4 km (10.8 mi) from Virginia Commonwealth University. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include laundry facilities, a 24-hour front desk and a picnic area. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Richmond hotel include University of Richmond and Broad Street.

What's nearby

  • Short Pump Town Center - 5 min drive - 5.9 km
  • Henrico Doctors' Hospital - 6 min drive - 6.8 km
  • University of Richmond - 9 min drive - 9.8 km
  • Lewis Ginter Botanical Garden - 11 min drive - 12.4 km
  • Virginia Commonwealth University - 14 min drive - 18.8 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Chicken Salad Chick - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel in Richmond with free breakfast and fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 280 sq ft of conference space
  • 26 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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9 Oct - 10 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

What is the cancellation policy at Springhill Suites by Marriott Richmond Northwest?

Springhill Suites by Marriott Richmond Northwest offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Springhill Suites by Marriott Richmond Northwest?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Richmond Northwest on 5 Oct 2025 start from NZ$197.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Springhill Suites by Marriott Richmond Northwest?

Yep, Springhill Suites by Marriott Richmond Northwest has a free self car park.

Is Springhill Suites by Marriott Richmond Northwest family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Springhill Suites by Marriott Richmond Northwest is a hit with families.

Does Springhill Suites by Marriott Richmond Northwest serve breakfast?

Yep, travelers give top marks to the free buffet brekkie here! Available weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Springhill Suites by Marriott Richmond Northwest?

No, Springhill Suites by Marriott Richmond Northwest does not offer an airport shuttle service.

What time are check-in & check-out at Springhill Suites by Marriott Richmond Northwest?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Springhill Suites by Marriott Richmond Northwest?

No, only service animals are allowed.

Reviews

Springhill Suites by Marriott Richmond Northwest Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 626 out of 1023 reviews
Rating 8 - Good. 214 out of 1023 reviews
Rating 6 - Okay. 90 out of 1023 reviews
Rating 4 - Poor. 45 out of 1023 reviews
Rating 2 - Terrible. 48 out of 1023 reviews

Reviews

6/10 Okay

Suzanne

Stayed 1 night in Jun 2025

4/10 Poor

Justine

Liked: Amenities
Seemed much less than the pictures. Not the cleanest. Didn’t smell great. Dirty carpet. Tub/shower not inviting! Wouldn’t stay again. Paid a little more for this hotel than some others in the area were going for because I thought SpringHill was a step up.. not this one. I would try another place or expect this one to be cheaper! It isn’t awful I just had much higher expectations!
Stayed 1 night in Jul 2025

10/10 Excellent

alberto

Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Abhijit.

Travelled with family
Liked: Cleanliness, amenities
Breakfast was fresh and healthy.
Stayed 1 night in Jun 2025

2/10 Terrible

Chaya

Stayed 1 night in Jun 2025

6/10 Okay

Vern

Liked: Cleanliness, staff & service
Need more help
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Stayed 1 night in Jun 2025

8/10 Good

Gregg

Nice place

The place was clean and nice. The girls at the front desk were uber helpful. I enjoyed my stay and would stay there again, thanks.
Stayed 1 night in Jun 2025

8/10 Good

Donelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay, slight adjustments

Hotel is nice, rooms are a decent size, but set up oddly. There was a TV mounted to a table that was positioned in such a way that you couldn't really watch it from bed or from the living room area, since it didn't swivel enough in either direction to fully see the screen. The mirror in the common area was visibly dirty. Other than those things, the place was fine. Staff was super nice and breakfast was decent as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could, I would give 10 stars to the staff. From the overnight front desk to check out. Everyone was really helpful and friendly. Sometimes you walk into a business and the people there give the vibe that you’re bothering them. Not here.
Stayed 2 nights in Jun 2025

4/10 Poor

Mercedes

Travelled with group
We arrived on Wednesday and left Sunday. Our room was never cleaned despite bringing it to the attention of the front desk. When we arrived I had to ask for bath towels. The. I had to call to get the garbage emptied and get more towels. The dirty towels were not removed. At breakfast, the garbage pails were overflowing and front desk was advised. One morning there was no coffee ; another morning there were no cup guards - once we were told where they were stored we helped ourselves. No one was monitoring the breakfast area and replacing items as they ran out- that was every morning. The staff we met were very nice but clearly overwhelmed. There simply wasn’t sufficient staff so the front desk clerk brought up towels and emptied our garbage. I also had to go to the front desk to ask for toilet paper as there was no spare roll in the room. One elevator was not operating for two days. The stench of chlorine from the pool was overwhelming even with the door closed - the smell permeated down the hall to the elevator. Also couldn’t understand why the tv could not be turned so we could view it from the sofa or from the bed by the window. The hotel itself is a perfect location and in good condition but the lack of proper staffing and basic services would preclude us staying here again. As a Marriott Bonvoy member I was very disappointed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Great hotel
Stayed 1 night in Jun 2025

8/10 Good

saranya

Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Could have been much better….

Our first room was, very obviously, not cleaned prior to us checking in. It also was supposed to be a non-smoking room and smelled very much like cigarette smoke. The lady at the front desk graciously moved us to a new room which smelled much better and was, seemingly, cleaner. Upon pulling out the trundle bed for our son to sleep on we found a rotten, petrified banana…
Stayed 1 night in Jun 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Stayed 1 night in Jun 2025

10/10 Excellent

LORIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Osman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The lady front desk was very nice and around the hotel very close every thing I liked
Stayed 1 night in Jun 2025

10/10 Excellent

Watline

Travelled with family and small children
Liked: Cleanliness, amenities
I like the staff were welcoming. The property smell great and look great and very tidy.
Stayed 1 night in Jun 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel overal is good. Bed is comfortable, amenities are well maintained and the breakfast was really good. I was inpressed they offered turkey sausage as an option. The only reason they don't receive five stars is because my room was not cleaned for the two days I was there. No garbage removal, fresh towels or bed made. We left the room at 9:30am and didn't return until 7:00pm. Ample time for the room to be cleaned.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025