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Hotel Description

Hotel Spa Mansion Santa Isabella places you in the center of Riobamba, within a short 5-minute stroll of Maldonado Park and Riobamba Cathedral. Highlights at this historic hotel include a full-service spa, a restaurant, and free buffet breakfast.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna along with access to ecotours and horse riding/rentals. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 3-star Riobamba hotel include Basilica of the Sacred Heart of Jesus and Iglesia de Balbanera.

Traditional Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$156* Per night/room 30 Apr. - 1 May

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

About the Hotel Spa Mansion Santa Isabella

Location Jose Veloz 2848, between, Riobamba, Chimborazo

Property Features

Hotel Spa Mansion Santa Isabella offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the historic Hotel Spa Mansion Santa Isabella. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 3-star Riobamba hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Riobamba Train Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Spa Mansion Santa Isabella offers 25 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include bathrobes, bidets, and hair dryers. This Riobamba hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Bidet
  • Telephone
  • Heating
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

Hotel Spa Mansion Santa Isabella has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 15
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Hotel Spa Mansion Santa Isabella offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Spa Mansion Santa Isabella

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 10
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must register online prior to arrival

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion Santa Isabella
  • Mansion Santa Isabella Hotel
  • Mansion Santa Isabella Hotel Riobamba
  • Mansion Santa Isabella Riobamba
  • Mansion Santa Isabella
  • Spa Mansion Santa Isabella
  • Hotel Spa Mansion Santa Isabella Hotel
  • Hotel Spa Mansion Santa Isabella Riobamba
  • Hotel Spa Mansion Santa Isabella Hotel Riobamba

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.