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Hôtel Universel in Rivière-du-Loup

Property class: 4

Photo gallery for Hôtel Universel in Rivière-du-Loup

A banquet hall with tables set for a formal event, featuring a high ceiling with geometric patterns and a stage with lighting.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A rooftop pool area with a glass-enclosed building, outdoor seating, and a waterfall feature.
A modern hotel lobby with a reception desk, a staircase, and a cityscape view.
A modern hotel with a prominent entrance, outdoor seating, and a parking area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$282
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Place, Musée du Bas-Saint-Laurent
    ‪18 min walk‬
  • Place, Cégep de Rivière-du-Loup
    ‪3 min drive‬
  • Place, Centre Premier Tech
    ‪4 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(157 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Excellence Room 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Excellence Room 2 Queen Beds

8.4 out of 10
Very good
(71 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a sofa, and a desk.

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Room

A hotel room with a bed, a sofa, a desk, a chair, and a small table with a plant.

Excellence Room

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Club Room

A modern hotel room with a bed, a sofa, a desk, and a chair.

Privilege Club Room

9.2 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

A modern bedroom with a bed, a sofa, and a wall-mounted TV.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Pool View

7.2 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup puts you in the heart of Rivière-du-Loup, connected to the convention centre and within a 20-minute stroll of Centre commercial Rivière-du-Loup and Musée du Bas-Saint-Laurent. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at UniverSpa can include hot stone massages, body wraps and body scrubs along with thalassotherapy and reflexology. The restaurant, Restaurant - Boreal, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Turkish bath/hammam. 183 square feet (17 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Rivière-du-Loup hotel include Cégep de Rivière-du-Loup and Centre Culturel Berger.

What's nearby

  • Centre commercial Rivière-du-Loup - 10 min walk - 0.9 km
  • Musée du Bas-Saint-Laurent - 18 min walk - 1.6 km
  • Cégep de Rivière-du-Loup - 3 min drive - 1.9 km
  • Centre Culturel Berger - 4 min drive - 2.6 km
  • Centre Premier Tech - 4 min drive - 2.6 km

Restaurants

  • ‪Subway - ‬16 min walk
  • ‪Tim Hortons - ‬10 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Brulerie Ange Ou Démon - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Universel in Rivière-du-Loup. Self parking is free.

This 4-star Rivière-du-Loup hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • Conference rooms
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

UniverSpa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

A spa area with a hot tub, lounge chairs, and a staircase leading to the upper level.
Hôtel Levesque
Rivière-du-Loup
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 2,257 reviews
The price is NZ$254
includes taxes & fees
31 Oct - 1 Nov
Hôtel Levesque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40.24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 054854, 2026-11-30

We should mention

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

What is the cancellation policy at Hôtel Universel in Rivière-du-Loup?

Hôtel Universel in Rivière-du-Loup offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 30 Oct 2026 start from NZ$282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel in Rivière-du-Loup?

Yep, Hôtel Universel in Rivière-du-Loup has a free self car park and free extended parking.

Is there a spa on site at Hôtel Universel in Rivière-du-Loup?

Yep, UniverSpa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yep, and guests love it! Hôtel Universel in Rivière-du-Loup has an indoor pool. The pool is open 8:30 AM to 10:00 PM.

Is Hôtel Universel in Rivière-du-Loup family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hôtel Universel in Rivière-du-Loup is a hit with families.

Does Hôtel Universel in Rivière-du-Loup serve breakfast?

You bet, cooked-to-order brekkie is available weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel in Rivière-du-Loup?

No, Hôtel Universel in Rivière-du-Loup does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel in Rivière-du-Loup?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel in Rivière-du-Loup?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1394 out of 2410 reviews
Rating 8 - Good. 632 out of 2410 reviews
Rating 6 - Okay. 243 out of 2410 reviews
Rating 4 - Poor. 91 out of 2410 reviews
Rating 2 - Terrible. 50 out of 2410 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great food at the restaurant,we enjoyed our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good size rooms and comfortable beds.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots to do! Comfy beds and clean rooms!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great spot, kids loved the pool !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a clean comfortable hotel that has many room options and facilities.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, great pool, great for families. Great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as a roadtrip passthroigh toward PEI.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely recommend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds extremely comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room, quiet surroundings and a thoughtful and helpful staff We enjoyed our stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good restaurant
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent pool and waterslide. Very nice restaurant ans spa services.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Family friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff! Nice place to! Will definitely book there again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, comfortable, and lots of amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Restaurant has an excellent menu and bar.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very accomadating
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facility. Very busy, especially on a weekend. Pool facilities lovely. Great place for families.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool. Best place to stay after a long drive, because we can move our bodies around and swim! I also really like the historical photos of Riviére-du-loup on the hallways - they inspired me to visit the chutes, which was a pretty cool park.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will be bavk
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Small rooms ok bed but great location and restaurant. Not totally up to date but relatively clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place no problems whatsoever
Stayed 1 night in Jul 2026