Kimpton Grand Roatan Resort And Spa by IHG

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Kimpton Grand Roatan Resort And Spa by IHG

2 outdoor pools, pool umbrellas, pool loungers
Property amenity
2 outdoor pools, pool umbrellas, pool loungers
Point of interest
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$543
includes taxes & fees
11 May - 12 May

Explore the area

Map
West Bay, Roatan
  • Tabyana Beach
    ‪3 min walk‬
  • West Bay Beach
    ‪5 min walk‬
  • Gumbalimba Park
    ‪3 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

Premium Room, 1 King Bed, Ocean View (Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Bungalow, 1 Bedroom, View (Canopy view)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
LED TV
Hypo-allergenic bedding
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, View (Canopy view)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • Ocean view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Roatan, Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • Ocean view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Ocean View (Spa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Ocean View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Ocean View, Corner

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • Ocean view
  • 133 sq m
  • Sleeps 6
  • 2 King Beds

Premium Room, 1 King Bed, View (Canopy View, Soaking Tub)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room (Essential)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Beachfront (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • Beach view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Roatan)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • Ocean view
  • 152 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View (Canopy View)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Beachfront (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • Beach view
  • 133 sq m
  • Sleeps 6
  • 2 King Beds

About the area

Roatan

A luxury stay in Roatan awaits you at Kimpton Grand Roatan Resort And Spa by IHG. Within steps you'll find Tabyana Beach and West Bay Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages along with access to the sauna. The restaurant, Alera, serves Mediterranean cuisine. Sea Cat is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site Hot tub and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Near this 4.5-property class Roatan hotel, you'll find Half Moon Bay Beach.

What's nearby

  • Tabyana Beach - 3 min walk - 0.3 km
  • West Bay Beach - 5 min walk - 0.4 km
  • West Bay Mall - 6 min walk - 0.6 km
  • Gumbalimba Park - 3 min drive - 2.5 km
  • Half Moon Bay Beach - 6 min drive - 6.3 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 44 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬3 min walk
  • ‪Java Vine Coffee House - ‬8 min walk
  • ‪Booty Bar - ‬6 min drive
  • ‪Beachers - ‬9 min walk
  • ‪Happy Harrys Hideaway - ‬7 min drive

About this property

Kimpton Grand Roatan Resort And Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Kimpton Grand Roatan Resort And Spa by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool and a hot tub. Free self parking is available.

This 4.5-star Roatan hotel is smoke free.

  • 119 guestrooms or units
  • 5 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Conference rooms
  • Built in 2023
  • Manager's reception (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Swim-up bar
Kimpton Grand Roatan Resort And Spa by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas and includes dining tables. Memory foam beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. This Roatan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 100 per person
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Alera
  • Sea Cat
  • The Drop Off
  • Vos Cafe & Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted.Ā Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Roatan By Ihg Roatan
Kimpton Grand Roatan Resort Spa by IHG
Kimpton Grand Roatan Resort Spa an IHG Hotel
Kimpton Grand Roatan Resort And Spa by IHG Resort
Kimpton Grand Roatan Resort And Spa by IHG Roatan
Kimpton Grand Roatan Resort And Spa by IHG Resort Roatan

Frequently asked questions

What is the cancellation policy at Kimpton Grand Roatan Resort And Spa by IHG?

Kimpton Grand Roatan Resort And Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Grand Roatan Resort And Spa by IHG?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at Kimpton Grand Roatan Resort And Spa by IHG on 11 May 2025 start from NZ$543.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Grand Roatan Resort And Spa by IHG?

Yep, Kimpton Grand Roatan Resort And Spa by IHG has a free self car park.

Are there any beaches close to Kimpton Grand Roatan Resort And Spa by IHG?

Yep, Kimpton Grand Roatan Resort And Spa by IHG is a short 4-minute walk from West Bay Beach. Fun beach activities include yoga, volleyball and scuba diving.

Is there a spa on site at Kimpton Grand Roatan Resort And Spa by IHG?

Yep, there is an onsite spa at Kimpton Grand Roatan Resort And Spa by IHG. It has a hot tub, a steam room and a sauna. You'll enjoy services like deep-tissue massages.

Does Kimpton Grand Roatan Resort And Spa by IHG have a pool?

Kimpton Grand Roatan Resort And Spa by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Kimpton Grand Roatan Resort And Spa by IHG?

Kimpton Grand Roatan Resort And Spa by IHG features 2 beach bars, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, memory foam beds and dining areas.

What makes Kimpton Grand Roatan Resort And Spa by IHG a romantic place to stay?

1 hot tub and beachfront dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Grand Roatan Resort And Spa by IHG.

Is Kimpton Grand Roatan Resort And Spa by IHG family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Kimpton Grand Roatan Resort And Spa by IHG is a hit with families.

Does Kimpton Grand Roatan Resort And Spa by IHG serve breakfast?

You bet, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton Grand Roatan Resort And Spa by IHG?

No, Kimpton Grand Roatan Resort And Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Grand Roatan Resort And Spa by IHG?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at Kimpton Grand Roatan Resort And Spa by IHG's 4 restaurants.

What time are check-in & check-out at Kimpton Grand Roatan Resort And Spa by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Grand Roatan Resort And Spa by IHG?

Furry friends are welcome at Kimpton Grand Roatan Resort And Spa by IHG, with food and water bowls on offer.

Kimpton Grand Roatan Resort And Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 342 reviews
Rating 8 - Good. 57 out of 342 reviews
Rating 6 - Okay. 13 out of 342 reviews
Rating 4 - Poor. 11 out of 342 reviews
Rating 2 - Terrible. 3 out of 342 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the views were amazing! The staff were wonderful. Everything we ate there was delicious. The only negative was the excursion staff were a little pushy trying to get us to book an excursion while we were trying to check out the complimentary snorkeling gear.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale property with walk out to best snorkeling on the island. Impeccable service with warm, kind staff. Spa space was amazing-both the indoor and outdoor facilities. I had a facial, my husband a massage. Services were overpriced and average at best, but the day long use of the space made it worth it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Saroya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Enderson’s

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay the staff is very good and the beach is wonderful
Stayed 6 nights in Jan 2025

10/10 Excellent

jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Kimpton very much.
Stayed 7 nights in Jan 2025

8/10 Good

Shailendrajeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Jenniffer, Dover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy hermoso, en frente de una buena Ć”rea de la playa, la comida deliciosa y todo el personal muy amable … la habitación que no pague la mĆ”s económica si no algo intermedio, demasiado demasiado pequeƱa, ósea prĆ”cticamente no cabe ni la maleta por quĆ© despuĆ©s de desocuparla estorba, el Ć”rea de las sillas asoleadoras igual es demasiado estrecha, quedan todas seguidas sin espacio entre turista y turista, si quieres ver una pelĆ­cula debes pagar $10us y solo estĆ”n en inglĆ©s y portuguĆ©s, una isla hispana sin idioma espaƱol, es una opinión personal.
Stayed 5 nights in Jan 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Drew B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was fantastic. If you are going to Roatan, look no further as far as accommodations are concerned. This place, is clean, luxurious, serene, in THE best location, and extremely welcoming. Truly the ultimate slice of paradise. The staff is second-to-none. We learned of an unexpected death in the family during our stay, and I cannot express how gracious the staff was in assisting us with heading home earlier than expected. I could not have imagined being treated better than we were at the Kimpton Grand Roatan. THANK YOU to everyone who works there!
Stayed 9 nights in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific!

We loved our stay at the Kimpton Grand Roatan. Stunning location. Excellent staff. A lot of fun programs like a wine and tapas tasting and yoga. Honestly, it was hard to pry ourselves away to see more of the island.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing beach,Amazing employees,Miser supervisors.

Employees were amazing. Attentive and eager to please. Room were clean and comfortable. Breakfast was great Dinners were also very good. Supervisors were collectively misers. At check in they tried numerous times to double charge me. I gave the bar tender $20 and asked for ice for 4 beers I had brought down to the beach, he happily started to get the ice when the Bar supervisor stopped him and told me I had to pay 2.50 per beer I drank by the beach because they sold that beer. I refused, gave him a peace of my mind then drank warm beer. His employees tried to reason with him he refused again. I the requested 4 more beer the same ones I was drinking and they told me that they didn’t sell that beer. Well shiver me timbers. Well we enjoyed our time at the Kimpton and 95% of the staff was impeccable. The people that run it are looking for anyway to get $2 off of you while you’re tipping and spending way more than that. I’ve been to many hotels of the same ideology. From Bora Bora to the Ibagari down the way from the kimpton and each other hotel will have a bucket of ice down before you get your beer or wine out. That being said. The beach and the ocean in front of the kimpton are amazing. The snorkeling is second to none. I would go back. I’d just be ready to be aggravated at times but people like August and the rest of the employees will make it worthwhile.
Stayed 2 nights in Jan 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff and all employees treated guests like royalty. Elevator wasn’t working in our building. Would like to see bottled water provided in each room. Would like to have a small vending snack area. Dining was expensive. Overall the best on the island.
Stayed 5 nights in Jan 2025

10/10 Excellent

Azure, Windermere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and the property is beautiful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Stay

The location of the hotel was ideal for us. The shore is at the end of the beach which makes it quieter than the other side of the beach and less people in the water. The daily resort fee was well worth it! We snorkeled every day and the hotel provided the equipment -- which made it convenient. All the employees were exceptionally nice! We ordered the breakfast with our reservation. It was a delicious buffet with a few items changed out every day for variety. The pool atmosphere is relaxing and upscale compared to other hotels that had a lot of vendors and loud party music. I would definitely stay at this hotel again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was magnificent beautiful resort to stay at..
Stayed 7 nights in Jan 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasic experience! Great service. Safe and close to all the action.
Stayed 1 night in Jan 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, its architecture and kindness are excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

George Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Will definitely be coming back
Stayed 7 nights in Jan 2025

10/10 Excellent

Arman

Liked: Staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 5 nights in Jan 2025