See all properties
Save

Mayan Princess Beach & Dive Resort - All Inclusive

4.0 star property
All-inclusive property with 4 restaurants and 2 outdoor pools

Photo gallery for Mayan Princess Beach & Dive Resort - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar
2 outdoor pools, open 6 AM to 9 PM, free pool cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Hot tub
The current price is NZ$805
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
West Bay Beach, Roatan, Bay Islands
  • Place, West Bay Beach
    ‪5 min walk‬
  • Place, Tabyana Beach
    ‪6 min walk‬
  • Place, Half Moon Bay Beach
    ‪6 min drive‬
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Garden 2nd Floor Villa

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

One Bedroom Garden 2nd Floor Villa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Villa

One Bedroom Beach Front Villa

One Bedroom Beach Front Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Master Suite Ground Floor

Two Bedroom Master Suite Ground Floor | Living room

Two Bedroom Master Suite Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 113 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Tower Villa

One Bedroom Tower Villa

One Bedroom Tower Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for One Bedroom Beach Front Villa 2nd Floor

One Bedroom Beach Front Villa 2nd Floor

One Bedroom Beach Front Villa 2nd Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Master Suite 2nd Floor

Coffee/tea maker

Two Bedroom Master Suite 2nd Floor

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Las Sirenas by Mayan Princess Double Deluxe Studio

Las Sirenas by Mayan Princess Double Deluxe Studio

Las Sirenas by Mayan Princess Double Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Roatan

An all-inclusive stay in Roatan awaits you at Mayan Princess Beach & Dive Resort - All Inclusive. You'll find West Bay Beach a few steps away and Tabyana Beach within a 10-minute stroll. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 3 beach bars. .A day of pampering can include massages and facials along with aromatherapy and thalassotherapy. The buffet restaurant, Balam, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site Hot tub and kids' swimming pool. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 4-property class Roatan property include Roatan Museum and Roatan Institute for Marine Sciences.

What's nearby

  • West Bay Mall - 3 min walk - 0.3 km
  • West Bay Beach - 5 min walk - 0.4 km
  • Tabyana Beach - 6 min walk - 0.6 km
  • Half Moon Bay Beach - 6 min drive - 5.6 km
  • Sandy Bay Beach - 9 min drive - 9.0 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 28 min drive

Restaurants

  • ‪Java Vine Coffee House - ‬4 min walk
  • ‪La Palapa Beach Bar And Grill - ‬1 min drive
  • ‪International Buffet - ‬8 min walk
  • ‪Tequla Jacks - ‬7 min drive
  • ‪Sea Cat - ‬11 min walk

About this property

Mayan Princess Beach & Dive Resort - All Inclusive

All-inclusive property with 4 restaurants and 2 outdoor pools
Mayan Princess Beach & Dive Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Bring your whole family to Mayan Princess Beach & Dive Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a children's pool and snorkelling.

A free manager's reception is offered daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Roatan property.

  • 60 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2005
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Mayan Princess Beach & Dive Resort - All Inclusive offers 60 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free ferry terminal shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 beach bars
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Balam
  • Calketts
  • Macao
  • The Beach Club San Simon

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Sailing
  • Scuba diving
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 2 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayan Princess Beach & Dive Resort - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mayan Princess Beach & Dive Resort All Inclusive
Mayan Princess Beach & Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach Dive Resort
Mayan Princess Beach Dive Roatan
Mayan Princess Beach Dive
Hotel Mayan Princess Beach & Dive Resort Roatan
Roatan Mayan Princess Beach & Dive Resort Hotel
Hotel Mayan Princess Beach & Dive Resort
Mayan Princess Beach & Dive Resort Roatan
Mayan Princess Beach & Dive Resort Roatan
Hotel Mayan Princess Beach
Mayan Princess Beach Hotel West Bay
Mayan Princess Beach Dive Resort All Inclusive
Bay Islands
Honduras
Mayan Princess Dive Roatan
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach Dive Resort
Mayan Princess Dive Inclusive

Frequently asked questions

Is parking available at Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, Mayan Princess Beach & Dive Resort - All Inclusive has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Mayan Princess Beach & Dive Resort - All Inclusive?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Mayan Princess Beach & Dive Resort - All Inclusive on 1 Nov 2025 start from NZ$805.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, Mayan Princess Beach & Dive Resort - All Inclusive is a short 7-minute walk from West Bay Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Mayan Princess Beach & Dive Resort - All Inclusive?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Mayan Princess Beach & Dive Resort - All Inclusive have a pool?

Mayan Princess Beach & Dive Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6 AM to 9 PM.

What luxury perks are available at Mayan Princess Beach & Dive Resort - All Inclusive?

Mayan Princess Beach & Dive Resort - All Inclusive features 3 beach bars, 2 outdoor pools and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes Mayan Princess Beach & Dive Resort - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Mayan Princess Beach & Dive Resort - All Inclusive.

Is Mayan Princess Beach & Dive Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Mayan Princess Beach & Dive Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Mayan Princess Beach & Dive Resort - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mayan Princess Beach & Dive Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mayan Princess Beach & Dive Resort - All Inclusive?

No, pets and service animals are not allowed.

Mayan Princess Beach & Dive Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 277 reviews
Rating 8 - Good. 59 out of 277 reviews
Rating 6 - Okay. 23 out of 277 reviews
Rating 4 - Poor. 12 out of 277 reviews
Rating 2 - Terrible. 11 out of 277 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ema

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Food and drinks were amazing!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic people. Safe environment. Beautiful
Stayed 4 nights in Jul 2025

8/10 Good

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was an ok stay. The staff were all nice and welcoming. The food and drinks were decent, nothing extravagant. The hotel itself was average at best. The room was small for two. It was clean but just not well kept. There were fixtures missing that were once on the wall, and the shower faucet was broken. The TV had bad service, and there was only one English Channel, the rest were in Spanish. The pools had missing tile pieces which didn’t look good. The beach, sand and water, was very clean and the towels, chairs, and umbrellas were always available. A lot of workers on the beach, offering jewelry, shirts, hair braiding, excursions and more. The area outside of the hotel was very sad. Felt like it is very poor living on the island. The drive from the airport was about 30 mins and it was very eye opening driving around. The airport was also very small and no AC on the arrival side, but there was on the departure side. The hotel did have transportation to and from which was free, and well set up. Overall again it was an OK stay, not a place I would go again though for the price or one I’d recommend if you are looking for something more then a basic all inclusive trip.
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were great and staff very tentative to our needs
Stayed 3 nights in Jul 2025

10/10 Excellent

Bertha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees treated me excellent. I will come back I love it ❤️
Stayed 2 nights in Jul 2025

10/10 Excellent

William Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on a beach that is breathtaking. The staff was outstanding and the room, though a bit older, were very clean and comfortable. The tiled roof and Terracotta buildings have a mediterranean charm with a beautiful pool flowing through the middle.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mario in guest relations was the best!! I appreciated his attentiveness to us. 10 out of 10. I will be returning
Stayed 4 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Mayan Princess is the best in Roatan . Family friendly with lots of activities available
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great services
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario & Santos were very helpful during our stay the resort was definitely better then what we expected definitely would recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Felix G.

Stayed 5 nights in Jul 2025

8/10 Good

Rodolfo

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
They have a very good attention to the customers, all the employees are very nice and always asking you if you need any help or if they can bring you anything, the food is excellent, the two restaurants have a lot of good dishes to choose, beverage all you can drink that’s a big plus, the hotel area and the front of the beach are all clean, they have security, all the people selling local stuff are not allowed to come where the customers are but they ask you to come where they are if you wanna buy something, the rooms are clean, but they had some issues, the refrigerator didn’t properly work in our room, reported it, the supervisor in charge of this department transferred us to a better room. We move but the door facing the front of the beach was broken we reported it. They said they were gonna fix it. They never did and then we went home when our time came other than that we enjoyed the stay at this hotel. It is good. 👍
Stayed 5 nights in Jun 2025

10/10 Excellent

Maida, Bay Shore

10/10 Excellent

Maida, Bay Shore

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beach front villas were comfortable and the service was excellent. The buffet food is delicious, but some parts of the buffet is not covered, therefore, exposed to a lot of flies. Mario, the HR representative, is great and very accessible to handle any questions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my first ocean dive experience. I walked from my ocean front room to the dive boat and the crew was amazing!! I don’t think I will visit another property.
Stayed 5 nights in Jun 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great casual property on an absolutely incredible beach!
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not going back, would not recommend

Although the property was immaculate and beautiful, the Front desk people were rude, not helpful when i asked for advice about the meetup spot for the snorkeling charter that i was late for. They kept talking about hotel rules knowing i was late and even after i asked could i come back later to go over that stuff. They didnt know what the rate was to add another guest to my reservation since i had accidentally left off my 9 year old daughter which took another 10 minutes to figure out. (Knowing i was late for my prepaid snorkeling tour) The website says all of the activities were included and i still had to pay anyway. I couldn't get any compassion or reimbursement after my flight was delayed by 24 hours. I let the hotel know several hours before check in time asking if there was any possibility for my reservation to be adjusted to reflect the new dates and the reply was that i’d still be charged the whole nights fee as a penalty. My flight was cancelled, I missed a night, and was being charged additional fees for adding my 9 year old daughter. It was offered the “day pass” where she would have access to the beach but not the pool or the food. Like i said, beautiful property. Gorgeous and clean. But God forbid, you accidentally dont include your child in the reservation, or your flight gets cancelled by no fault of your own, or you want to do any of the “inclusive@ activities without paying extra.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Stanley

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Saubrina Y Carcamo

Travelled with partner
Disliked: Staff & service
The resort’s location is one of its strongest points, with stunning views. Whether you're looking for adventure or relaxation, the location really delivers on both fronts. Unfortunately, the property itself is in need of some updates. The aging decor and some maintenance issues hold it back. It didn’t necessarily impact my overall stay, but I was expecting a bit more considering the price point. For the most part, the staff were friendly and welcoming. However, there were a few individuals who could benefit from some additional customer service training. A couple of interactions felt a bit impersonal or rushed, which was disappointing. One area that definitely needs improvement is the dining options. There aren’t many choices when it comes to restaurants, and the reservation process is confusing. It’s hard to figure out how to book a table, and when you do manage to get one, the food doesn’t always live up to expectations. More variety and a smoother reservation system would make a huge difference.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrea, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the ocean front villa for diving. Excellent diving operation. Will absolutely come back. MD Sean and Captain Andy were fantastic!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Everyone was very welcoming and helpful. Loved our room, the restaurant options, and night activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect paradise and only a 3 hour flight from Dallas. The beach was perfect. It had great air conditioning, hot water, a fridge in each room, free Wifi. The hotel was stunning, attentive and quiet. We enjoyed beautiful sunsets and clear water steps from our room. We will be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Luisa Lopez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience, everyone was welcoming and very friendly. Highly recommended to everyone who wants to experience an amazing time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay!!!

Awsome!!! Beautiful and well laid out!! Every meal was Delicious with Excellent service. Will be going back!!!!
Stayed 4 nights in Jun 2025