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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$188
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, University of Rochester
    ‪7 min drive‬
  • Place, Rochester Institute of Technology
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(42 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

Individually decorated, individually furnished, desk, laptop workspace

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About the area

Rochester

At Best Western Rochester Marketplace Inn you'll be within a 20-minute stroll of Monroe Community College and Marketplace Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Rochester Institute of Technology.

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • University of Rochester - 7 min drive - 7.2 km
  • Strong Memorial Hospital - 8 min drive - 7.6 km
  • Rochester Institute of Technology - 10 min drive - 13.6 km

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and 24-hour fitness centre
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western The Inn At Rochester Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
The price is NZ$181
includes taxes & fees
7 Dec - 8 Dec
Best Western The Inn At Rochester Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is parking available at Best Western Rochester Marketplace Inn?

Yep, Best Western Rochester Marketplace Inn has a free self car park.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on 12 Nov 2025 start from NZ$188.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Rochester Marketplace Inn?

The closest beach to Best Western Rochester Marketplace Inn is Ontario Beach Park (19.3 km).

Is Best Western Rochester Marketplace Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Rochester Marketplace Inn is a hit with families.

Does Best Western Rochester Marketplace Inn serve breakfast?

You bet, our guests give high marks to the free on-the-go brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Rochester Marketplace Inn?

No, Best Western Rochester Marketplace Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Rochester Marketplace Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Rochester Marketplace Inn?

No, only service animals are allowed.

Reviews

Best Western Rochester Marketplace Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

Reviews

8/10 Good

Sol

Stayed 4 nights in Jul 2025

8/10 Good

Noah E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Not great but good. Best I could find for the price.
Stayed 2 nights in Jul 2025

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Neisa Leonore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke detectors went off twice (someone smoking) elevator doors stuck several times.
Stayed 3 nights in Jul 2025

2/10 Terrible

Milos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Jul 2025

8/10 Good

spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, property conditions & facilities
The only downsides to this experience were (1)the check in staff person was a little unwelcoming (but did what was necessary to get me checked in), (2)my room was on the back side of the eating area, so it was a little noisy in the morning, and (3) the bathroom sink was in the main room with no storage area underneath, so amenities like the blow dryer were non existant. Everything else was really good.
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

MAJED

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk no people. Find people to wait 5/6 min or more. Elevator is slow working.
Stayed 1 night in Jul 2025

4/10 Poor

Kathrine, MELBOURNE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived late, close to midnight, due to travel delays. Got checked into our room and then found the bathroom light didn't turn on atall. It was pitch black. The desk clerk found another available room to move us to, but by that time it was almost12:45 am. Second room was ok. Got to ved at 1 am. 4 am super loud alarm went off. Went into hallway to see what the alarm was since it didn't sound like typical fire alarm. Other hotel guests doing the same thing. We all decided we should get our families and go outside. No hotel staff were around to inform of what was going on. Finally, 10 min or so later, fire trucks showed up. Still no one spoke to guests. Front desk clerk stepped out front door on phone then went inside and we never saw her again after that. When firemen went back to trucks we all decided it was ok to go back in. No explanation by anyone, including firemen. They loaded up and left. Some people had to wait around to get room keys from desk clerk. Luckily I had taken mine with me. Needless to say after 10+ hours of travel and very rough night, my kids and I did not have a restful stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajvinder

Stayed 1 night in Jul 2025

10/10 Excellent

Lourdes, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to wveything
Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Charolotte

Travelled with family
Mattresses need to be replaced. They sag on.one side.
Stayed 3 nights in Jul 2025

6/10 Okay

Sahil

Disliked: Staff & service
low maintenance and half the stuff in the room (like microwave) wasn't working
Stayed 1 night in Jul 2025

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ari, San Francisco

Disliked: Property conditions & facilities
My room felt damp, even the bed sheets. Maybe it’s due to the humidity in Rochester, where I live it’s not nearly as humid, but it just wasn’t very comfortable.
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Disliked: Staff & service
I reserved a 3-night stay at this property weeks in advance. On the day before my scheduled arrival, I notified the property that I would be a late arrival. I arrived at the property after a long journey at 11:45PM. The front desk confirmed my reservation then told me that the hotel was already 100% full and there was no room for me; "you might try the hotel next door or across the street to see if they have a room available". That was it. No other assistance offered.
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment at this time
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025