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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Fitness facility
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$195
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(33 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

At Best Western Rochester Marketplace Inn you'll be within a 20-minute stroll of Monroe Community College and Marketplace Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Rochester Institute of Technology.

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • University of Rochester - 5 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 8.0 km

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and 24-hour fitness centre
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, Spanish, Turkish

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  • Parking included
  • Free WiFi
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The price is NZ$192
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is parking available at Best Western Rochester Marketplace Inn?

Yep, Best Western Rochester Marketplace Inn has a free self car park.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on 31 Aug 2025 start from NZ$194.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Rochester Marketplace Inn?

The closest beach to Best Western Rochester Marketplace Inn is Ontario Beach Park (19.3 km).

Is Best Western Rochester Marketplace Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Rochester Marketplace Inn is a hit with families.

Does Best Western Rochester Marketplace Inn serve breakfast?

You bet, our guests give high marks to the free on-the-go brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Rochester Marketplace Inn?

No, Best Western Rochester Marketplace Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Rochester Marketplace Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Rochester Marketplace Inn?

No, only service animals are allowed.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Great, cozy and comfortable!
Stayed 1 night in May 2025

2/10 Terrible

Yang

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancient hotel. Blood on the pillow case, hairs on the sheets. Rude house keeping, pathetic free breakfast with no eggs. The hotel is so dirty I think it is unsafe to stay.
Stayed 1 night in Mar 2025

8/10 Good

ARELIS

Liked: Cleanliness, staff & service, property conditions & facilities
muy limpio y buel sevicios
Stayed 2 nights in May 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No toothbrushes night

This was my second time staying in this hotel, overall it's good, just a little tiny things like there were only two sets of towels for three of us, and I forgot bring toothpaste and toothbrush, they only have toothpaste but couldn't find any toothbrushes, I used my finger with toothpaste:) but front desk guy did offer me went downstairs so he could find me a toothbrush after another hour because I've been there twice every hour, I didn't go at last, really tired. Since it's starting with my own forgetful I still will give them a good, I will stay there next time when I visit Rochester.
Stayed 1 night in May 2025

8/10 Good

jdon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
It was over all good stay
Stayed 1 night in May 2025

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service
The manager and staff were awesome!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in May 2025

8/10 Good

Wesley brizzy

Stayed 1 night in Apr 2025

4/10 Poor

Michael, Athens

Liked: Cleanliness
They did not find my reservation at first. Then on check out someone else thought that I had not paid. Rooms were fair. Bed and shower was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trevir

Liked: Cleanliness, staff & service, room comfort
Staff were excellent and provided great service, but hotel is looking tired. Bed was comfy and breakfast ok. Was cheap so good value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from 390
Stayed 1 night in Apr 2025

6/10 Okay

Warren

Breakfast very much the same each day, quality mostly good, OJ dispenser broken 3 days, room did not smell good, no turn down, but price was very moderate, staff was available, easy to find, gas & restaurants nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Travelled with group
Área with a lot of restaurants near, hotel wasnt very clean but most of the staff was welcoming and really helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Billie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small bit of garbage from a previous person under the chair in my room (128), and there were people smoking right in front of the front door. My lungs are damaged at the moment, so it was hard breathing as I walked through the smoke. The staff was amazing and kind though. I appreciate that.
Stayed 1 night in Apr 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable stay. Very quiet and breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

FAHEEM

Stayed 3 nights in Apr 2025

4/10 Poor

Thomas

Liked: Staff & service, amenities, property conditions & facilities
My last night of a 7 day stay i had crackheads making noise till 4 am..half naked guy pounding on the doorbof the room next to me at 4 am...big party across the hall sounded like 20 people going in and out and slaming doors.. bunch of animals
Stayed 7 nights in Apr 2025

6/10 Okay

Henry

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kind and friendly staff
Stayed 1 night in Apr 2025