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Hampton Inn Rochester-Greece

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Hampton Inn Rochester-Greece

Reception
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
The current price is NZ$149
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
500 Center Place Dr, Rochester, NY, 14615
  • Place, Mall at Greece Ridge
    ‪4 min drive‬
  • Place, Kodak Center for Performing Arts
    ‪5 min drive‬
  • Place, Seneca Park Zoo
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing Impaired)

In-room safe, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Hearing Impaired)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(67 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Rochester

At Hampton Inn Rochester-Greece you'll be 2 km (1.3 mi) from Highland Hospital of Rochester and 2.1 km (1.3 mi) from Mall at Greece Ridge. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 15-minute drive of this Rochester hotel include Lake Ontario and Strong.

What's nearby

  • Mall at Greece Ridge - 4 min drive - 1.5 km
  • Kodak Center for Performing Arts - 5 min drive - 5.4 km
  • Seneca Park Zoo - 8 min drive - 6.2 km
  • Strong - 12 min drive - 15.5 km
  • University of Rochester - 13 min drive - 17.2 km

Getting around

  • Rochester Station - 11 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive

Restaurants

  • ‪Red Robin - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Hampton Inn Rochester-Greece

Suburban hotel with free breakfast and fitness centre
Hampton Inn Rochester-Greece offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 709 square feet (64 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Hampton Inn Rochester-Greece. Free self parking is available.

Smoking is allowed in designated areas at this Rochester hotel.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • Conference rooms
  • 709 sq ft of conference space
  • 64 sq. m of conference space
  • Built in 1994
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
Hampton Inn Rochester-Greece offers 117 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Holiday Inn Express Rochester - Greece by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$222
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express Rochester - Greece by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 709 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn Rochester-Greece.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Rochester North
Hampton Inn Rochester North
Hampton Inn & Suites Rochester - North Hotel Rochester
Hampton Inn And Suites Rochester - North
Hampton Inn Rochester North Hotel
Hampton Inn Rochester North Hotel Rochester
Rochester Hampton Inn
Hampton Inn Rochester-Greece Hotel
Hampton Inn Rochester Greece
Hampton Inn Rochester-Greece Hotel
Hampton Inn Rochester-Greece Rochester
Hampton Inn Rochester-Greece Hotel Rochester

Frequently asked questions

What is the cancellation policy at Hampton Inn Rochester-Greece?

Hampton Inn Rochester-Greece offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Rochester-Greece?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Rochester-Greece on 30 Nov 2025 start from NZ$149.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Rochester-Greece?

Yep, Hampton Inn Rochester-Greece has a free self car park.

Are there any beaches close to Hampton Inn Rochester-Greece?

The closest beach to Hampton Inn Rochester-Greece is Ontario Beach Park (7.6 km).

Does Hampton Inn Rochester-Greece have a pool?

Hampton Inn Rochester-Greece has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Hampton Inn Rochester-Greece family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn Rochester-Greece is a hit with families.

Does Hampton Inn Rochester-Greece serve breakfast?

Yeah, visitors highly rate the free buffet brekkie here! Served daily between 6 AM and 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton Inn Rochester-Greece?

No, Hampton Inn Rochester-Greece does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Rochester-Greece?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Hampton Inn Rochester-Greece Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

Reviews

10/10 Excellent

Demetrius

Stayed 1 night in Jul 2025

8/10 Good

Shawanda

Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family and small children
Not the worst. It was safe and decently clean, but nothing special.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Clean, friendly environment and nice location.
Stayed 1 night in Aug 2025

6/10 Okay

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. But the AC is really annoying. Very loud night time.
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but short on maid service

Overall it was a nice place. I appreciated the pool and fitness rooms. However, they were short staffed on maids and we did not get maid service until the 3rd day of our stay. I was able to retrieve clean towels from the laundry room though.
Stayed 4 nights in Aug 2025

6/10 Okay

Beverly

Travelled with partner
Liked: Cleanliness, amenities
Not up to par with other Hamptons I have stayed at. Check-in service was slow. There r was no one at the desk at first we had to tap on a door to get help. Handicap room shower sprayed water on the bathroom floor. I also offered any water as a Hiton honors member.
Stayed 2 nights in Aug 2025

8/10 Good

Sharmishta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good place to stay. But breakfast limited variety.
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Mostly good, one issue.

Overall, it was good. They sent us to the wrong room type when we first arrived so we had to switch. Then, I explained that for a 5-day stay maybe day 3 have housekeepers do towels, trash, and toilet paper. They tell us housekeeping is coming in day 3, but they never came. My husband and I emptied the trash cans (we got got a few towels and definitely needed toilet paper). I had to say something because there was a promise that morning that we were “on the schedule.” So, they send a housekeeper there day 4, and she was told to do a full clean. I said we’re leaving the next day, but she said she’d get in trouble if she didn’t do it. Bad communication.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emmanuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get tye chance take breacfast as we checked shoryly after 10 sm
Stayed 1 night in Aug 2025

2/10 Terrible

Rehan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

CARLOS L PACHECO, Watertown

Travelled with family, Business traveller
Liked: Amenities
Very Good Pool is the highlight Open early and Close at 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful amazing breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Stayed 1 night in Aug 2025

10/10 Excellent

Jp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Sumitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service

Not worth the money.

They only provided two towels for a family of 4. When asked for additional towels they did not have them. They failed to clean the room on a 3 night stay. The cleaning staff just said they were too busy (understaffed)
Stayed 3 nights in Jul 2025

8/10 Good

gianluca

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Eugenio

Travelled with family
booked a stay at the Hampton Inn in Greece, New York through Expedia.ca. Due to what appears to have been a system glitch during booking, my travel dates were entered incorrectly. I only realized the issue when I saw the charge on my credit card. I immediately contacted Expedia, who confirmed there may have been a technical issue and advised me to reach out directly to the hotel’s general manager to see if they could move my stay to the correct date. Here’s where it gets completely unacceptable: I left three separate voice messages for the general manager. Not one call was returned. Not even a courtesy acknowledgment. I was given the cold shoulder and completely ignored. but what I can’t accept is being completely dismissed by the hotel management. A two-minute phone call would have gone a long way, even if the answer was no. Instead, they chose silence. This experience shows a serious lack of professionalism and customer care. Mistakes happen—but ignoring a guest who is trying to resolve a problem in good faith is disgraceful. I’ve stayed at many Hilton properties and have never encountered such indifference. Let’s be honest,this review is probably the first time they’ll bother to take notice. Not because they care, but because bad publicity finally forced them to look up from their phones. If it takes a public shaming to get a response, that tells you everything
Stayed 1 night in Jul 2025

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night visit. While the room looks recently updated it was dirty & didn’t look like it was cleaned before our visit. The toilet barely flushed, the tub didn’t drain & the bedsheets/pillowcases were all stained. Wouldn’t stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Staff & service, amenities
I like the property for its location. I like the number of restaurants and stores in walking distance and in close proximity. The staff was very helpful and nice. I liked that the hotel is close to the highway. The only complaints about the room was that the shower was broken and could not hang the shower wand over my head. Also another complaint would be thatunder the bed needed attention, as there were a number of crumbs and debris. Aside from that, the room stayed at a nice temperature. There were not loud disruptive guests. The breakfast served was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Hampton I've ever stayed in, the facility was in good condition, service was fantastic, and the continental breakfast was great. I also enjoy the coffee they serve. Great experience all around!
Stayed 3 nights in Mar 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible. I had car trouble and called about a late check in. They said it was fine I could check in 24/7 there was someone at desk all night. Didn’t end up getting there until 4:30. Exhausted. No one was at desk. Front sliding doors were supposed to be locked. No one to let us in. My son had to pry th doors open. We stood at the desk for atleast 15 min calling out “hello?” Tried calling the property number. Someone finally came from the back who was obviously sleeping. Checked me in. Held $120 additional to my nightly fare which I was not told about. I had reserved a king room with a pull out sofa for my son and his girlfriend. We finally got to the room and the bag on the closet didn’t have pillows or a blanket. My husband went down to the front desk and he was told there were no more pillows and were given a blanket they rolled up and used for pillows. The bathroom sink was backed up. In the morning my husband tried to tell the manager on site and he was blown off. Told there were still no pillows. This was a terrible experience after a very stressful 8 hour roadtrip. I won’t be back. Ever.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025