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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Studio, 1 King Bed with Sofa bed
Indoor pool
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
The current price is NZ$226
includes taxes & fees
1 July - 2 July

Explore the area

Map
280 Clay Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪15 min walk‬
  • University of Rochester
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Hydromassage showerhead
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Hydromassage showerhead
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Hydromassage showerhead
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Hydromassage showerhead
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rochester

At Hampton Inn & Suites Rochester/Henrietta you'll be within a 20-minute stroll of Marketplace Mall and Monroe Community College. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 15 min walk - 1.3 km
  • Monroe Community College - 18 min walk - 1.5 km
  • University of Rochester - 6 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 7.3 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with free breakfast and 24-hour fitness centre
Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. Free self parking is available.

This Rochester hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,003 reviews
The price is NZ$222
includes taxes & fees
7 July - 8 July
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Rochester/Henrietta?

Hampton Inn & Suites Rochester/Henrietta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Rochester/Henrietta?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Rochester/Henrietta on 1 Jul 2025 start from NZ$225.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Rochester/Henrietta?

Yep, Hampton Inn & Suites Rochester/Henrietta has a free self car park.

Are there any beaches close to Hampton Inn & Suites Rochester/Henrietta?

The closest beach to Hampton Inn & Suites Rochester/Henrietta is Ontario Beach Park (19.5 km).

Does Hampton Inn & Suites Rochester/Henrietta have a pool?

Hampton Inn & Suites Rochester/Henrietta has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Is Hampton Inn & Suites Rochester/Henrietta family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Rochester/Henrietta is a hit with families.

Does Hampton Inn & Suites Rochester/Henrietta serve breakfast?

Yeah, visitors highly rate the free buffet brekkie here! Served daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Rochester/Henrietta?

No, Hampton Inn & Suites Rochester/Henrietta does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Rochester/Henrietta?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service
Hard to judge because they were going through a remodel but the staff was nice and it's a good location for both CU and IC. Safe, good parking.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

Disgusting. Blood on the mattress, garbage in the elevator and overall musty feeling. As soon as we saw the condition of the room, we checked out of the hotel and moved to a different property.
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay! Clean, friendly and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly service
Stayed 1 night in Mar 2025

8/10 Good

Ruben

Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff were very pleasant. Enjoyed my stay.
Stayed 1 night in Mar 2025

4/10 Poor

Tara

Liked: Staff & service
Disliked: Room comfort
T
Stayed 1 night in Mar 2025

10/10 Excellent

James

Great for RIT visit
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Xiayun

Disliked: Property conditions & facilities
The A/C is awful. We set the A/C to auto but it jumps back and forth from cool to heat the entire night in a Mar night! Also when the fan is on, it was super noisy! The hotel also has a digital alarm which beep in the middle of the night and woke 4 of us all up! I don’t know why they put such a thing in the room. Also the next morning there was a power off, then we were asking for hot water but the staff told us there won’t be any hot water because there is no power… my husband was also stuck in the elevator for a few minutes. Very scary and unpleasant stay! I won’t even stay even it’s for free but I paid $300 CAD for this awful experience! Instant!
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. Very quick check-in and everyone was thoughtful.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area with a lot of stuff around it. Great place to stay. Always clean and people are always friendly
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overall good service. Parking lot was not plowed and slippery.
Stayed 1 night in Feb 2025

6/10 Okay

Dolores

Travelled with family
Disliked: Property conditions & facilities
Refrigerator was noisy. Sheets didn't fit bed. Key didn't work on back door, had to walk around to front through crazy snow storm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff very helpful and friendly. Breakfast was a nice perk!
Stayed 1 night in Feb 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and convenient to many shops and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

keun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Marie

Travelled with partner
Liked: Cleanliness, staff & service
C
Stayed 1 night in Feb 2025

10/10 Excellent

James, McGraw

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing quiet and very good staffing
Stayed 4 nights in Feb 2025

10/10 Excellent

Haydar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Super uncomfortable mattresses and pillows. Rooms are much smaller than in the photographs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025