Hotel Canandaigua, Tapestry Collection by Hilton

3.5 star property
Lakefront hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Canandaigua, Tapestry Collection by Hilton

Beach nearby, kayaking
Exterior
Outdoor pool, open 7:00 AM to 10:00 AM, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed, Lake View
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Hot tub
The current price is NZ$245
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
205 Lakeshore Drive, Canandaigua, NY, 14424
  • Place, Kershaw Park
    ‪2 min walk‬
  • Place, CMAC Performing Arts Center
    ‪3 min drive‬
  • Place, Sonnenberg Gardens and Mansion State Historic Park
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪41 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Lake View (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

About the area

Canandaigua

At Hotel Canandaigua, Tapestry Collection by Hilton you'll be within steps of Kershaw Park and Canandaigua Lake. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Cove Restaurant and Bar, serves American cuisine. Corsair's Cove is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of self parking. .Sights within a 15-minute walk of this Canandaigua hotel include Canandaigua Lake State Marine Park and Canandaigua City Pier.

What's nearby

  • Kershaw Park - 2 min walk - 0.2 km
  • Roseland Waterpark - 13 min walk - 1.1 km
  • Canandaigua City Pier - 13 min walk - 1.1 km
  • CMAC Performing Arts Center - 3 min drive - 2.2 km
  • Sonnenberg Gardens and Mansion State Historic Park - 5 min drive - 5.0 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 43 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬12 min walk

About this property

Hotel Canandaigua, Tapestry Collection by Hilton

Lakefront hotel with bars/lounges and 24-hour fitness centre
Hotel Canandaigua, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Canandaigua, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Canandaigua hotel.

  • 109 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2023
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Hotel Canandaigua, Tapestry Collection by Hilton offers 109 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Corsair's Cove
  • Cove Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Wine tours

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 15 for children
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 7:00 AM to 10:00 AM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Canandaigua, Tapestry Collection by Hilton Hotel
Hotel Canandaigua, Tapestry Collection by Hilton Canandaigua

Frequently asked questions

What is the cancellation policy at Hotel Canandaigua, Tapestry Collection by Hilton?

Hotel Canandaigua, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Canandaigua, Tapestry Collection by Hilton?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Canandaigua, Tapestry Collection by Hilton on 23 Nov 2025 start from NZ$244.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Canandaigua, Tapestry Collection by Hilton?

Yep, Hotel Canandaigua, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 10.00 per day.

Are there any beaches close to Hotel Canandaigua, Tapestry Collection by Hilton?

The closest beach to Hotel Canandaigua, Tapestry Collection by Hilton is Deep Run Beach (6 km).

Does Hotel Canandaigua, Tapestry Collection by Hilton have a pool?

Hotel Canandaigua, Tapestry Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 AM (Seasonal outdoor pool open from May to August).

Does Hotel Canandaigua, Tapestry Collection by Hilton have a waterslide?

No, there is no waterslide at Hotel Canandaigua, Tapestry Collection by Hilton, but Roseland Waterpark is a short 19-minute walk away.

What luxury perks are available at Hotel Canandaigua, Tapestry Collection by Hilton?

Hotel Canandaigua, Tapestry Collection by Hilton features an outdoor pool, 1 hot tub and 2 bars.

What makes Hotel Canandaigua, Tapestry Collection by Hilton a romantic place to stay?

1 hot tub and winery tours, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Canandaigua, Tapestry Collection by Hilton.

Does Hotel Canandaigua, Tapestry Collection by Hilton serve breakfast?

Sure does, cooked-to-order breakfast is offered weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Canandaigua, Tapestry Collection by Hilton?

No, Hotel Canandaigua, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Canandaigua, Tapestry Collection by Hilton?

Yep, you can grab a meal at Hotel Canandaigua, Tapestry Collection by Hilton's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Canandaigua, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Hotel Canandaigua, Tapestry Collection by Hilton Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 282 reviews
Rating 8 - Good. 55 out of 282 reviews
Rating 6 - Okay. 20 out of 282 reviews
Rating 4 - Poor. 12 out of 282 reviews
Rating 2 - Terrible. 8 out of 282 reviews

Reviews

10/10 Excellent

jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
The restaurant was so slow! We had 4 kids and 3 adults and we waited over an hour for our food which was not great! Same at the bar! Everything else was nice!
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel as it is one of the few right on one of the Finger Lakes. Our assigned room was on the swimming pool side of the hotel. The AC and refrigerator leaked onto the carpet. There was also an intermittent pinging noise that seemed to come from the hallway wall. Chelsa was most helpful in getting our room changed the next day. The pinging is apparently due to the pool pump. The restaurant food options are limited. I ordered a Chicken with Gorgonzola gravy and the gorgonzola was not present. Unfortunate that the hotel's food service does not entice more activity from its guests. Lots of great restaurant choices close by. The location is great as it is on the boardwalk for Canadiagua. We walked in the mornings and evenings and met some great people
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful places. The lake and all of the activities around the area was perfect fun. Everything was in walking distance. The hotel restaurant has great food, especially breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Charles, peterborough

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room :without soap or shampoo although asked twice at registration. No coffee for coffeemaker Lobby: no coffee
Stayed 2 nights in Jul 2025

8/10 Good

Jordyn

Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located right on the lake where you can sit on a chair with a drink or take a walk on along the lake. It's in a great location.
Stayed 1 night in Jul 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. Very expensive though and it seemed understaffed. The rooms were clean but there were stains on the carpets and the windows were really dirty. Front desk staff were kind but seemed overwhelmed. I would stay here again though, no real complaints.
Stayed 2 nights in Jul 2025

10/10 Excellent

DOUGLAS, Grand Rapids

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new hotel right on Lake Canadaiqua! Rooms very up to date and new. Bedding was very comfortable!
Stayed 2 nights in Jul 2025

8/10 Good

Amanda Murphy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a lovely experience at the Hotel Canandaigua. The hotel is situated just off the waterfront with beautiful views of the lake. Parking was easy and ample and the lobby is spectacular. We got a room on the first floor with a patio opening up to the waterfront and pool, which was lovely for an early morning stroll and coffee. The staff was courteous and the room was beautifully cleaned with all the fixtures (furniture, bedding, bathroom) brand new. Just a few things to mention. The chemicals in the pool were way off and burned our eyes and even skin. Our kids love a pool, but we only tired it once and just for a few minutes. We were really excited about that amenity and the outdoor pool was a deciding factor when selecting this hotel, so that was disappointing. We mentioned this to the staff and they could not do anything about it. Also, we paid extra to have our breakfast included. That addition wasn’t showing up so I had to search my Expedia app and show it to them. Once I was able to produce the written confirmation, the front desk staff were kind and made sure to add it to our booking, but it didn’t actually work out to be fully included breakfast. We were allotted $40 per day ($20 per adult, and nothing for the two kids) to spend at their restaurant. Each breakfast entree was $15+ so we ended up paying for the overage each day. Finally, the electricity went out for several hours one morning but came back on. A few quirks but a beautiful property! So many cute dogs.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Denied room I reserved/dirty room/rude employee

To begin with, parking at the hotel was difficult because the hotel must not police who parks there. We parked in grass by the road. I booked 1 room with 2 beds for my friend and I and a king room separately for a family member. I checked in at 4 pm, got to room to find 1 bed and small sofa. When I spoke with a man at desk he told me if I didn’t want the room I could go find another hotel that had a 2 bed room available. He was cocky and rude. Blamed it on the fact that I booked with a 3rd party. The other 1 bed room was dirty. The family member found blood on the toilet seat and the floor had food on it so it was not properly clean. I have stayed at a lot of different hotels and never had these issues. Paying $500 a night for each room for the weekend, I expect to get the room type I booked and not have to sleep on a couch! I also am grossed out about the unsanitary condition of the other room. I would think their front desk emps be better trained and not tell a guest to go find another hotel. Next time I guess I will.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness
What a wonderful place! boating, private beach bar, walk the promenade, parks! has it all!
Stayed 2 nights in Jul 2025

4/10 Poor

Kathleen, Rochester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked this room 6 months ago. We checked in only to find out that they had changed my reservation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right by the lake. Walking by the lake and swimming in the hotel pool or by the lake is easy access. The hotel is well maintained and has many places to sit, relax and enjoy the view indoor and outdoor. The Canandaigua Lady boat ride is few feet away from the hotel, which is a plus. The hotel restaurant takes a long time to serve the ordered food. Only complain.
Stayed 2 nights in Jun 2025

4/10 Poor

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shahin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Clean hotel. Nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Sierra

Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got the lake view room and it was all worth it. Had brunch at the restaurant down stairs which was top knotch. Chicken n waffles were phenomenal
Stayed 1 night in Jun 2025

10/10 Excellent

Marigrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025