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Quality Inn Rochester West

Property class: 2.5

Photo gallery for Quality Inn Rochester West

A modern kitchen with granite countertops, stainless steel appliances, and pendant lighting.
A modern lobby with a patterned wall, a fireplace, and a reception desk.
A spacious lobby with a reception desk, a sofa, and a patterned rug.
Room
A hotel room with a patterned carpet, a sofa, a chair, and two lamps.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$156
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Strong
    ‪11 min drive‬
  • Place, University of Rochester
    ‪12 min drive‬
  • Place, Rochester Institute of Technology
    ‪14 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

At Quality Inn Rochester West you'll be within a 10-minute walk of Erie Canal and 5 km (3.1 mi) from Unity Chemical Dependency. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area, a 24-hour front desk and a garden. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Strong Memorial Hospital.

What's nearby

  • Blue Cross Arena - 9 min drive - 7.3 km
  • Strong - 11 min drive - 8.4 km
  • University of Rochester - 12 min drive - 10.4 km
  • Park Avenue - 12 min drive - 8.8 km
  • Rochester Institute of Technology - 14 min drive - 15.4 km

Getting around

  • Rochester Station - 8 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Ezzy's Restaurant - ‬5 min drive
  • ‪Taco Bell - ‬14 min walk
  • ‪Giuseppe's Pizzeria - ‬18 min walk
  • ‪McDonald's - ‬19 min walk

About this property

Quality Inn Rochester West

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn Rochester West. Free self parking is available.

This Rochester hotel is smoke free.

  • 86 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

What is the cancellation policy at Quality Inn Rochester West?

Quality Inn Rochester West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Rochester West?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on 2 Dec 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Rochester West?

Yep, Quality Inn Rochester West has a free self car park.

Are there any beaches close to Quality Inn Rochester West?

The closest beach to Quality Inn Rochester West is Ontario Beach Park (12 km).

Does Quality Inn Rochester West serve breakfast?

Sure does, free full breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn Rochester West?

No, Quality Inn Rochester West does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Rochester West?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 219 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 143 out of 1001 reviews
Rating 2 - Terrible. 183 out of 1001 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was very comfortable, room was clean, the staff was so accommodating, it was appreciated.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean , staff were great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed one night stay at the Quality Suites.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good with quite a few choices. We were only there over night, but found the hotel quite nice and reasonably priced.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the towels were soft. Nice shower. Decent hot breakfast. We appreciated that the staff worked with us to correct our mistake on the date of our booking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room for price !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was decent for the cost of stay.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Breakfast was just cereal or waffles that’s it
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Breakfast was below par outside of building trash
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comfortable rooms. Old building greatly in need of renovation & updates.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel. Clean enough but could seemed a bit grimy. Staff was considerate and helpful. Location is not appealing.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Breakfast was good and prompt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place.
Stayed 1 night in May 2026
Verified review

6/10 Okay

The initial room and working key had a person in that room. That was a big surprise to both parties. New room was clean and unoccupied. Water pressure up on 5th floor was insufficient. A bit disappointed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy was very understanding and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an very large room which was lovely!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was ok.room was ok.bed was hard but other than that it was ok.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was down I had to walk to the 4th floor
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience when I stay at Quality Inn
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025