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Quality Inn Rochester West

2.5 star property

Photo gallery for Quality Inn Rochester West

Property amenity
Fitness facility
Garden
Meeting facility
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$135
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Innovative Field
    ‪4 min drive‬
  • Place, Blue Cross Arena
    ‪5 min drive‬
  • Place, Mall at Greece Ridge
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Rochester

At Quality Inn Rochester West, you'll be 4.4 km (2.7 mi) from Edgerton Community Center and Park and 5.1 km (3.2 mi) from Cinemark Tinseltown Rochester. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area, a 24-hour front desk and a garden. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this Rochester hotel include Strong and University of Rochester.

What's nearby

  • Innovative Field - 4 min drive - 7.3 km
  • Blue Cross Arena - 5 min drive - 7.6 km
  • Mall at Greece Ridge - 5 min drive - 6.5 km
  • Genesee River's High Falls - 5 min drive - 8.0 km
  • Rochester Riverside Convention Center - 6 min drive - 8.0 km

Getting around

  • Rochester Station - 8 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 7 min drive

Restaurants

  • ‪APlus at Sunoco - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Nam Vang Restaurant - ‬19 min walk

About this property

Quality Inn Rochester West

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn Rochester West. Free self parking is available.

This Rochester hotel is smoke free.

  • 86 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
3.4 out of 5, 1,103 reviews
The price is NZ$121
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

What is the cancellation policy at Quality Inn Rochester West?

Quality Inn Rochester West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Rochester West?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on 5 Apr 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Rochester West?

Yep, Quality Inn Rochester West has a free self car park.

Are there any beaches close to Quality Inn Rochester West?

The closest beach to Quality Inn Rochester West is Ontario Beach Park (12 km).

Does Quality Inn Rochester West serve breakfast?

Sure does, free full breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn Rochester West?

No, Quality Inn Rochester West does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Rochester West?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 196 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 177 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Praveen Kumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025

10/10 Excellent

jeffrey

Stayed 2 nights in Dec 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too noisy. And the hallways and elevator smell quite bad. I honestly don't recommend staying at this hotel. The room was okay for the price, but it's too noisy and you can't sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

joselin

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
The place was nice and clean but it felt very dark because of the color choices. Also the lighting was like an industrial LED bright white instead of a softer more natural light. When in the bathroom, it was like being in a closet doing your makeup. I think using a different fixture or bulb would fix it. Next time they paint, use a lighter color. Breakfast was good, it just seemed the didn't put out enough of the egg sandwiches or yogurts for the number of customers. Once they were gone, they didn't restock for more people coming to breakfast. I have no major complaints, it was a pleasant enough stay for the night. My comments are just some improvements that would go a long way.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Disliked: Cleanliness
Loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan Benjamin Rivera

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt visit the pool. There was a strong scent in the hallways.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Millinocket

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Merwin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clran room. Friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Stayed 1 night in Nov 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good about this hotel, the hallways and room had an stench odor. Floors in room dirty missing light blubs. Staff was pleasant! Breakfast will make you want to diet. I will never use expedia again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

8/10 Good

Xzavier

Stayed 2 nights in Nov 2025

8/10 Good

Franklin

Stayed 3 nights in Oct 2025

6/10 Okay

Khalil

Stayed 2 nights in Oct 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness
I booked my room for oct 12-17 online through Afterpay, reservation was made and payment billed, i drive 5 and half hours and get there and guy working the desk said i didnt have a reservation nor was any made under my name period. 1030pm or so, i go ok and book a room for the 2nd time and he charges me $400 ballpark fee which was lesser than the cost i paid online, so far there was 2 payments of $118.69 billed out of my bank account, and 2 more equaling the same price left on both which totals $474.76 for a room that was booked but apparently your computer didnt have the reservation that costs me an additional full cost out of pocket to book the 2nd room that was so disgusting inside there was no way id be fine amongst the army of roaches i encountered everywhere the second i turned the light on which i exited just as fast to get away from whatever wet dog smell by the closet that was real strong enough to take over the whole rooms atmosphere... can someone in upper management or whoever is in charge of situations unvolving settling refunds please respond or contact me and help me solve my problem this hotel caused me not on purpose but somehow its gone unnoticed without anyone knowing it happened since i wasnt contacted like i wouldve if they did... my number is 570 328 6642, Mon-Fri i work 7am-530pm, but ill be waiting to hear even during work time, usually it would matter but ill make sure im available to try to settle this for good... thank you and enjoy your Saturday!
Stayed 5 nights in Oct 2025

8/10 Good

Rosalind

Stayed 3 nights in Sep 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a negative comment the day previously and I have to say that the problem was handled which I greatly appreciate. Not a bad place especially for the price
Stayed 1 night in Oct 2025