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RBS Hotel

3.0 star property
Hotel in Rochester with free parking

Photo gallery for RBS Hotel

Reception
Front of property
Desk, iron/ironing board, free WiFi, wheelchair access
Quadruple Room
Shower, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5-7 Frindsbury Road Strood, Rochester, England, ME2 4TA
  • Place, Rochester Castle
    ‪15 min walk‬
  • Place, Rochester Cathedral
    ‪15 min walk‬
  • Place, Diggerland
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪60 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free WiFi, wheelchair access

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, wheelchair access

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About the area

Rochester

At RBS Hotel you'll be within a 20-minute stroll of Rochester Castle and Rochester Cathedral. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel has free WiFi in public areas and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Rochester hotel, attractions include Bluewater Shopping Centre and Leeds Castle.

What's nearby

  • Rochester Castle - 15 min walk - 1.3 km
  • Rochester Cathedral - 15 min walk - 1.3 km
  • Six Poor Travellers House - 18 min walk - 1.6 km
  • The Vines Park - 18 min walk - 1.6 km
  • Diggerland - 3 min drive - 2.3 km

Getting around

  • Strood Station - 7 min walk
  • London (SEN-Southend) - 47 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mamma Mia - ‬13 min walk
  • ‪Riverside Tavern - ‬11 min walk
  • ‪The Sportsman - ‬3 min walk

About this property

RBS Hotel

Hotel in Rochester with free parking
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Rochester hotel is smoke free.

  • 15 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
RBS Hotel offers 15 accommodations with coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 5 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

RBS Hotel Rochester
RBS Rochester
RBS Hotel Hotel
RBS Hotel Rochester
RBS Hotel Hotel Rochester

Frequently asked questions

Is parking available at RBS Hotel?

Yep, RBS Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to RBS Hotel?

The closest beach to RBS Hotel is Chalkwell Beach (19.7 km).

Does RBS Hotel serve breakfast?

Sure does, buffet breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at RBS Hotel?

No, RBS Hotel does not offer an airport shuttle service.

What time are check-in & check-out at RBS Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at RBS Hotel?

No, pets are not allowed.

RBS Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 184 reviews
Rating 8 - Good. 61 out of 184 reviews
Rating 6 - Okay. 29 out of 184 reviews
Rating 4 - Poor. 9 out of 184 reviews
Rating 2 - Terrible. 22 out of 184 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a one night stay. Then I read the reviews and wondered if I’d made a bad mistake. However, I can honestly say that we were pleasantly surprised. The hotel was quiet, clean and we were treated very well. Excellent value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im a great believer you get what you pay for .... so considering the room price my expectations werent high but i was pleasantly surprised had a lovely sleep, woke refreshed, room clean as was bathroom, staff pleasant would recommend to anyone
Stayed 1 night in Oct 2025

10/10 Excellent

Parag

Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 men decided to burst into the room. A woman alone in the room and they burst in there shouting, screaming and aggressive, they then blocked the door that is open 24/7. Extremely unsafe and frightening experience. The emergency phone numbers to contact staff there are not used as they don’t pick up the calls. This hotel should be shut down!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - hassle free. Quiet and peaceful. Good customer service. Always ready to assist when asked.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, comfortable bed, good choice

This was a nice hotel, clean and well equipped. The bed was large and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic room however extremely hot. Could not turn bathroom heating off.
Stayed 1 night in Nov 2024

4/10 Poor

david

Stayed 1 night in Oct 2024

6/10 Okay

JENNY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very poor customer service

Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!
Stayed 1 night in Oct 2024

4/10 Poor

Manoj

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Please instruct your reception staff to be more polite and speak in a decent tone with customers
Stayed 3 nights in Oct 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink plug u.s cracked mirror in word robe dirty net curtains, smell of Asian food on entry
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Disliked: Staff & service

A poor experience

Very hot. No sign of the concierge or anyone working. No attempt to clean the room.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

H V

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a pleasant overnight, restful night, bed really comfy, room and en suite clean. Room size I had was ok for one person. Good selection of tea/coffee etc plus biscuits. (no hair dryer in the room but I didn't bother go and ask for one). Next days pre packed breakfast was brought to the room, offering various continental and other breakfast type bites plus fesh fruit and a cartoon of fruit juice. Guy at reception was welcoming and gave clear instructions to my room. staff were helpful and supportive. As It's on a busy road, and if like me you like the windows open, it can be rather noisy, especially as I wear hearing aids.. plus as I didn't want to disturb others I needed to use subtext on the TV but it wouldn't work. The member of staff who brought up the breakfast basket, tried his best to get it functioning but he too had trouble, I was informed they would look into it, so other future residents don't have same problem. It's just that with traffic noise I couldn't hear the TV unless on really loud. It was convenient for me but reversing out is a bit iffy into a main road/people walking along pavement... low, plus I wear hearing aids
Stayed 1 night in May 2024

6/10 Okay

Moira

Travelled with partner
Liked: Cleanliness
It was nice and clean staff man looked down on me.i wasnt posh enough i would say that its a good place to go if u need somewhere quick but take ur own coffee.tea and milk suger
Stayed 1 night in May 2024

10/10 Excellent

Hamilton

Stayed 1 night in Apr 2024

2/10 Terrible

Carmelita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets and linen was filthy. I had to ask for a new duvet as it had massive blood stains on it. I ended up replacing all the linen on the bed and which sim had stains. Room smells bad which wouldn’t air out no matter how long we had the windows open. Glasses hat lipstick stains on them. Overall it was filthy but the guy at the desk was polite & friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Very friendly and helpful reception.
Stayed 4 nights in Feb 2024

2/10 Terrible

Aimal

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Comfortable bed. Lovely and warm room
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023