4/10 Poor
Charlie
Travelled with family
31 Oct 2025
Disliked: Staff & service, amenities
Checked in, and the lady at the front desk wasn't even there and there were at least 5 people in line. Those people stated that they had been waiting for about 15 minutes. Grabbed a cart, loaded my things, and eventually walked back into hotel where there was a lady finally helping the people in line. Once I got checked in, lady gave me keys for a 1st floor room, and the only room remaining according to her. The shade wouldn't go down, and I had to go back to the front desk to ask the lady for another room in which she just came into the room and forcefully pulled it down after reminding me that there were no other rooms available, although everyone outside could see inside in this ground level room. Room was right next to the lobby. It was loud out in the lobby on a Friday night, but we dealt with the noise. Ironically, someone knocked on our door to complain about noise during one occasion when my son started to cry. So it's okay for others in the lobby to be loud, but in our room with a child it's just not okay. :/ We luckily only had to stay one night and couldn't wait to return home the next day.
Charlie
Stayed 1 night in Oct 2025