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Serena Hotel

3.0 star property

Photo gallery for Serena Hotel

Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Lobby
Restaurant
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is NZ$274
includes taxes & fees
24 May - 25 May

Explore the area

View map
Via Principe Amedeo 64, Rome, RM, 185
  • Place, Piazza Santa Maria Maggiore
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪3 min walk‬
  • Place, Via Nazionale
    ‪6 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪40 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, free WiFi

Single Room

8.4 out of 10
Very good
(26 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

7.8 out of 10
Good
(22 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Rome

Serena Hotel places you steps from Basilica di Santa Maria Maggiore and within a 10-minute stroll of Via Nazionale. Highlights at this hotel include free breakfast (local cuisine) and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, free newspapers in the lobby and tour/ticket assistance. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute walk of this 3-property class Rome City Centre hotel, attractions include Roman Forum and Colosseum.

What's nearby

  • Piazza Santa Maria Maggiore - 3 min walk - 0.3 km
  • Basilica di Santa Maria Maggiore - 3 min walk - 0.3 km
  • Teatro dell'Opera di Roma - 5 min walk - 0.5 km
  • Piazza della Repubblica - 6 min walk - 0.6 km
  • Via Nazionale - 6 min walk - 0.6 km

Getting around

  • Farini Tram Stop - 2 min walk
  • Rome Termini Station - 4 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 45 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Trattoria Pizzeria Angelo - ‬1 min walk
  • ‪Gran Caffe Farini - ‬1 min walk
  • ‪Binario 37 - ‬1 min walk

About this property

Serena Hotel

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Serena Hotel.

This 3-star Rome hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Local cuisine
  • Breakfast available (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Serena Hotel offers 50 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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4.0 out of 5, Very good, 537 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena

Serena Hotel

Serena Hotel Rome

Serena Rome

Serena Hotel Rome

Serena Hotel Hotel

Serena Hotel Hotel Rome

Frequently asked questions

Does Serena Hotel serve breakfast?

Sure does, complimentary local cuisine brekkie is offered daily between 7:30 AM and 10:00 AM.

How much does it cost to stay at Serena Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Serena Hotel on 24 May 2026 start from NZ$274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Serena Hotel?

No, Serena Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Serena Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Serena Hotel?

Furry friends are welcome at Serena Hotel, with food and water bowls on offer.

Serena Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 736 reviews
Rating 8 - Good. 305 out of 736 reviews
Rating 6 - Okay. 137 out of 736 reviews
Rating 4 - Poor. 37 out of 736 reviews
Rating 2 - Terrible. 31 out of 736 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Despite losing my wallet on the metro in Rome the hotel stay was great. The front desk employees, who have probably seen it all, were sympathetic to my situation. The location is so close to the hub of transportation you can get anywhere you need to be very easily. The breakfast has a wide selection and is beautifully displayed. I did find some of the cold items were more room temperature, but the quality is amazing!
Stayed 2 nights in Feb 2026

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room was small but adequate. Older style with some quaint features. Unfortunately there was a smell coming up from all the drains in the bathroom , but placing a dry towel over these when not in use, blocked that significantly. I bought along a travel kettle which was good, as there are no tea/coffee facilities in the room. There were no USB points, so bring plugs. Very well located for termini station and metro and 20 min downhill walk to colloseum. Plenty of souvenir shops, small supermarkets and restaurants around. Was a bit noisy on the street one night, but thats not hotel's fault!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
I just felt at home. Lovely budget hotel. Completely satisfied. I will definitely come back
Stayed 1 night in Jan 2026

10/10 Excellent

Snowden

Liked: Cleanliness, staff & service, amenities
clean room. friendly staff.
Stayed 1 night in Feb 2026

4/10 Poor

Mrs Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very old fashioned and neglected. Broken lamps which flickered constantly and desk draw also broken and unusable.
Stayed 2 nights in Feb 2026

6/10 Okay

Gustavo

Stayed 3 nights in Jan 2026

10/10 Excellent

Irina

Stayed 4 nights in Jan 2026

10/10 Excellent

Victor

Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Liked: Cleanliness
The room fronted on a street which had very loud people and street activity going on until nearly dawn.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Jan 2026

6/10 Okay

Luigi

Average
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Eangelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff even during Christmas holidays - easy arrival and checkout and friendly team at work.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room. No issues with check in.
Stayed 1 night in Dec 2025

8/10 Good

hanna, beirut

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

8/10 Good

Dale

Stayed 7 nights in Nov 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Breakfast had good choices. Rooms were on the smaller side (normal for Europe) Shower was crowded. Great location. Maid service everyday. Would stay again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Shannon, Round Top

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the desk had a great sense of humor and was very accommodating to my schedule.
Stayed 3 nights in Nov 2025

4/10 Poor

Wassim

Disliked: Cleanliness, staff & service, amenities
It is right that i had to cancel 2 days before my trip which was after the fully refundable period, due to a lung infection health problem, but i was expected to have a refund for those 2 booking days, or at least the second day, where i sent an email explaining the situation and hotels.com also sent emails, but the hotel choose not to reply and not refunding. Sometimes a good action can make more popularity over gaining money and restricting to rules.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very nice and courtious. Room was cleaned every day. Nice breakfast.
Stayed 4 nights in Nov 2025

8/10 Good

Aldo, San Francisco

Travelled with partner
Liked: Cleanliness
Clean simple room, nice staff.
Stayed 1 night in Nov 2025

8/10 Good

Malena

Liked: Staff & service, property conditions & facilities
Super nice staff and great breakfast!! Very convenient location.
Stayed 3 nights in Oct 2025

6/10 Okay

eldon

Liked: Cleanliness, staff & service
Dated rooms, but adequate
Stayed 2 nights in Oct 2025