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Potters Heron Hotel

3.0 star property
Hotel in Romsey with 24-hour front desk and restaurant

Photo gallery for Potters Heron Hotel

Front of property
Standard Double Room, 1 Bedroom
British cuisine
Lobby
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • University of Winchester
    ‪10 min drive‬
  • Winchester Cathedral
    ‪12 min drive‬
  • Marwell Zoo
    ‪14 min drive‬
  • Southampton (SOU)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Double Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Sofa bed - twin
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

Romsey

At Potters Heron Hotel you'll be 3.4 km (2.1 mi) from River Test and 4 km (2.5 mi) from Sir Harold Hillier Gardens. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a terrace, a garden and a picnic area. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute drive of this 3-property class Romsey hotel include New Forest National Park and South Downs National Park.

What's nearby

  • University of Winchester - 10 min drive - 10.9 km
  • Winchester Cathedral - 12 min drive - 15.3 km
  • Winchester Christmas Market - 12 min drive - 15.3 km
  • Marwell Zoo - 14 min drive - 14.7 km
  • Southampton Cruise Terminal - 18 min drive - 18.4 km

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min drive
  • ‪King Rufus - ‬6 min drive
  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪Davids Fish Bar - ‬6 min drive
  • ‪Josie’s - ‬6 min drive

About this property

Potters Heron Hotel

Hotel in Romsey with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. The business-friendly Potters Heron Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Romsey hotel is smoke free.

  • 53 guestrooms or units
  • Conference rooms
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Potters Heron Hotel offers 53 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Polish, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 June 2025 to 31 May 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 10.00 for children
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

What is the cancellation policy at Potters Heron Hotel?

Potters Heron Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Potters Heron Hotel?

Yep, Potters Heron Hotel has a free self car park.

Are there any beaches close to Potters Heron Hotel?

The closest beach to Potters Heron Hotel is Weston Hard Woolston Beach (13.9 km).

What makes Potters Heron Hotel a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Potters Heron Hotel.

Does Potters Heron Hotel serve breakfast?

Yeah, our guests are hooked on the full breakfast here! Served weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Potters Heron Hotel?

No, Potters Heron Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Potters Heron Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Potters Heron Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Potters Heron Hotel?

Dogs are welcome at Potters Heron Hotel, with food and water bowls on offer.

Potters Heron Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 775 reviews
Rating 8 - Good. 290 out of 775 reviews
Rating 6 - Okay. 113 out of 775 reviews
Rating 4 - Poor. 51 out of 775 reviews
Rating 2 - Terrible. 14 out of 775 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Liked: Cleanliness, staff & service

1 night stay

Overnight stay.
Stayed 1 night in May 2025

6/10 Okay

Jeremy

Travelled with family
Disliked: Property conditions & facilities

Communication

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Stayed 3 nights in May 2025

4/10 Poor

Ben

Stayed 1 night in May 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Stayed 2 nights in May 2025

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025

8/10 Good

russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

An OK hotel

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

A

Stayed 2 nights in Apr 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness
Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.
Stayed 1 night in Mar 2025

6/10 Okay

Ollie

Stayed 7 nights in Mar 2025

6/10 Okay

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt return

Front of property fantastic! Rooms very dated, musty
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Stayed 5 nights in Mar 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD

Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Stayed 2 nights in Feb 2025

8/10 Good

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Stayed 2 nights in Feb 2025

10/10 Excellent

RICHARD

Stayed 2 nights in Feb 2025