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The Enchanted Suites & Residence

Property class: 2

Photo gallery for The Enchanted Suites & Residence

Reception
Desk, laptop workspace, iron/ironing board, bed sheets
Reception
Standard Double Room, Garden View | Private kitchen
Desk, laptop workspace, iron/ironing board, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About the area

Roswell

At The Enchanted Suites & Residence you'll be within a 10-minute walk of Eastern New Mexico Medical Center and 1.6 km (1 mi) from New Mexico Military Institute. Highlights at this hotel include a restaurant, a complimentary breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a free manager's reception, a 24-hour business centre and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .With a stay at this Roswell hotel, you'll be 1.7 km (1 mi) from Lovelace Regional Hospital and 2.6 km (1.6 mi) from Woof Bowl Dog Park.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk - 0.7 km
  • Lovelace Regional Hospital - 17 min walk - 1.4 km
  • New Mexico Military Institute - 18 min walk - 1.5 km
  • Anderson Museum of Contemporary Art - 4 min drive - 3.4 km
  • Woof Bowl Dog Park - 4 min drive - 3.4 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Golden Corral - ‬3 min walk
  • ‪Starbucks - ‬3 min drive

About this property

The Enchanted Suites & Residence

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

Is parking available at The Enchanted Suites & Residence ?

Yep, The Enchanted Suites & Residence has a free self car park.

Does The Enchanted Suites & Residence serve breakfast?

Yep, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at The Enchanted Suites & Residence ?

No, The Enchanted Suites & Residence does not offer an airport shuttle service.

Is there a bar or restaurant at The Enchanted Suites & Residence ?

Yep, you can grab a meal at The Enchanted Suites & Residence 's onsite restaurant.

What time are check-in & check-out at The Enchanted Suites & Residence ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Enchanted Suites & Residence ?

Cats and dogs are welcome at The Enchanted Suites & Residence , with dog exercise areas on offer.

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Chad

Liked: Staff & service
Won't be back, but that's because the hotel is no longer in business.
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel that used to be a nursing home, but doesn't feel that way. Lots of space and nicely decorated for Christmas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious rooms, staff was awesome, beautiful place, went to breakfast and asked what we wanted and he cooked us bacon and sausage fresh! Best breakfast we have had this 10 day trip! The king size bed was also the most comfortable we have slept in this trip. The kids did say the beds in the other room they slept in wasn’t as comfortable but weren’t too bad!
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Spacious room Needed to request soap and extra towels but they were quick to accommodate
Stayed 1 night in Dec 2025

10/10 Excellent

Mingwu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Dec 2025

6/10 Okay

Kristine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelli

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

2/10 Terrible

Kiran

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They hardly have breakfast for 10 people… that to we need to order and they are giving one plate where they have small qty of scrambled egg and small quantity of hashbrowns…when I went at 6:30 it was not open so waited and I got one around 7.. when my family came around 7:30 they said no more breakfast available… it is horrible…
Stayed 1 night in Dec 2025

2/10 Terrible

Prasanth

Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Friendly and helpful staff. Breakfast was cooked fresh per guest.
Stayed 1 night in Dec 2025

4/10 Poor

Edmund, Douglas

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was in very poor condition, carpet was torn and badly patched, toilet seat was missing pads so it didn’t sit flat, tile flooring was not clean and there was no soap or body wash only shampoo. The hotel itself looked nice and was in good shape so maybe we just got a poor room due to booking through a discount site.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very accommodating & the chef only prepared home made breakfasts!! Absolutely delicious!!
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy, Raleigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good space for a family of 6 adults traveling through on a road trip. Very nice gentleman checked us in and showed us our room. Iffered a library, game room, and free laundry. Offered extra towels since there were 6 of us.
Stayed 1 night in Dec 2025

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay and the hotel was very nice and clean. Laundry was available which was handy. Great location too. Sad that they are talking about closing the hotel. Glad we got to stay there.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Shirl

Stayed 1 night in Dec 2025

4/10 Poor

Dominic

Business traveller
Disliked: Cleanliness, staff & service, amenities
Shower sucked
Stayed 4 nights in Dec 2025

10/10 Excellent

Jie

Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, property was well maintained. The breakfast was good and staff were very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was scrambled eggs, hash browns, sausage and coffee/juice
Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was nice clean staff was great
Stayed 4 nights in Nov 2025

2/10 Terrible

Rena

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

8/10 Good

Burke

Stayed 1 night in Dec 2025