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The Enchanted Suites & Residence

2.0 star property
Hotel in Roswell with 2 restaurants and free breakfast

Photo gallery for The Enchanted Suites & Residence

Reception
Standard Double Room, Garden View | Private kitchen
Reception
Restaurant
Family Double Room | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Kitchen
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$184
includes taxes & fees
29 June - 30 June

Explore the area

Map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪2 min drive‬
  • Roswell Museum
    ‪4 min drive‬
  • Alien Zone
    ‪5 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed

Full-sized fridge, microwave, griddle

Standard Single Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Full-sized fridge, microwave, griddle

Standard Single Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Living area

Family Double Room

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Private bathroom
Hairdryer
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Family Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Triple Room

40-inch TV with cable channels, computer monitors, printers

Standard Triple Room

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, iron/ironing board

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Studio Suite

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

About the area

Roswell

At The Enchanted Suites & Residence you'll be within a 10-minute walk of Eastern New Mexico Medical Center and 1.6 km (1 mi) from New Mexico Military Institute. Highlights at this hotel include 2 restaurants, a complimentary breakfast and in-room kitchenettes. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 4 meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this Roswell hotel, you'll be 1.7 km (1 mi) from Lovelace Regional Hospital and 2.6 km (1.6 mi) from Woof Bowl Dog Park.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk - 0.7 km
  • New Mexico Military Institute - 2 min drive - 1.9 km
  • Roswell Museum - 4 min drive - 3.0 km
  • Alien Zone - 5 min drive - 4.2 km
  • International UFO Museum - 5 min drive - 4.2 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Whataburger - ‬16 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

The Enchanted Suites & Residence

Hotel in Roswell with 2 restaurants and free breakfast
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Roswell hotel is smoke free.

  • 70 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Bar or lounge
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish, Swahili

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4.1 out of 5, Very good, 1,215 reviews
The price is NZ$163
includes taxes & fees
29 June - 30 June
Comfort Suites

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

Is parking available at The Enchanted Suites & Residence ?

Yep, The Enchanted Suites & Residence has a free self car park.

How much does it cost to stay at The Enchanted Suites & Residence ?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at The Enchanted Suites & Residence on 29 Jun 2025 start from NZ$183.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Enchanted Suites & Residence serve breakfast?

Yep, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Enchanted Suites & Residence ?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at The Enchanted Suites & Residence ?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Enchanted Suites & Residence ?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Enchanted Suites & Residence ?

Cats and dogs are welcome at The Enchanted Suites & Residence , with dog exercise areas on offer.

The Enchanted Suites & Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is attached to a mental hospital!!!
Stayed 2 nights in Jun 2025

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff, whatever extra we needed we got it right a way
Stayed 3 nights in Jun 2025

6/10 Okay

Sheryle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but uncomfortable

The facility is absolutely beautiful. You can tell that it was priorly an assisted living home because there are signs and things like residential dining area throughout the entire facility and there are emergency pull strings next to all of the toilets. The beds were rockhard, so neither set of people got much sleep although they were supposedly brand new orthopedic mattresses. They were extremely hard. In fact, the second night, I asked for extra pillows to sleep on top of the pillows on top of bed. Second bedroom has no air-conditioning in it so even with the door open to the living room, the room was still hot even with the ceiling fan. They had a game room and movie theater, which was a super cool set up but no air conditioning throughout the building except for in your room so super hot. We stayed in there for about 45 minutes and had to go back to our room because it was 106 that day. Love the fact that there are laundry facilities. Also, you have a kitchen set up which includes a grill, a microwave and a refrigerator. There are no plates or dishes or silverware of any sort. With just a few improvements I believe this would be a destination hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good over all
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Anywhere Else!

This is a beautiful hotel. Room and service were excellent. The breakfast was sit-down, order taken and delivered to your table. Soooo Good! Wish we were staying longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the concept of this property! The staff is very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Luis, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2025

10/10 Excellent

Leanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms.
Stayed 1 night in Jun 2025

6/10 Okay

Brenda, Albuquerque

Liked: Amenities, property conditions & facilities
Just had “bugs” they didn’t want to call roaches lol but the place is new and it was decent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing😃 Ramona is an amazing manager very concerned. Everybody treated me with kindness and such respect. Lessie and robert we’re both great cooks. Haley, ANTHONY, Nicole and and all those who chipped in the Help were wonderful people. They took care of everything. Just simply upon the asking
Stayed 3 nights in May 2025

2/10 Terrible

Tyler

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I dont even know where to start. The room floor had stains, one of the lights in the room was missing, the microwave didnt work, the television remote was missing, there was no wifi. The building was old and used to be a psychiatric care center. It had a haunted hospital feel to it and it smells odd inside. I dont know how this place is so highly rated on expedia it must be that employees are paid to do so.
Stayed 1 night in May 2025

8/10 Good

Sherry

Travelled with partner
Liked: Staff & service, property conditions & facilities
There wasn't any hot water, in shower.
Stayed 1 night in May 2025

8/10 Good

Max E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your typical hotel

This is the quietest place I have stayed that I can remember. You won't be bothered by kids running down the halls late at night. It's in a neighborhood just off the main street and the staff are very kind and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen, Bowie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is excellent. There needs to be some room upgrades like additional seating furniture, trash receptacles and perhaps a desk. The property has large rooms, very clean and a fabulously friendly staff. Wonderful potential and a great price!
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

I don't recommend this place

I booked this hotel because i thought it was going to be 5 star hotel like its rated but it was sadly not. Its a active retirement home and there was bugs everywhere. Staff was pretty nice though. Beds are hard too!
Bug int the shower
Stayed 1 night in Apr 2025

8/10 Good

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is in the process of transitioning from an assisted living to a hotel. It was definitely a different environment but everyone was friendly in the room was much larger than we expected. After several days long car ride my children were happy to have all the room to run around and play games.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Stayed 1 night in Apr 2025

10/10 Excellent

EVELYN J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A favorite

A lovely newer hotel, Enchanted is clean and beautiful. The staff were very friendly and helpful. Best place we have ever stayed in Roswell NM
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Enchanted Suites was a great value and very comfortable. I highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Kailish

Liked: Cleanliness, staff & service, property conditions & facilities
It's super quite and private. Staff was attentive and kind. Facility was clean and organized. Trully, looking forward to staying again.
Stayed 2 nights in Mar 2025

8/10 Good

Alonso

Travelled with partner
Liked: Amenities
Very comfortable beds and big room
Stayed 1 night in Mar 2025

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind through the whole stay. The rooms were very clean and comfortable. If something was missing or we needed something for the room, the staff was quick to replace or give to us. The game room was very fun and allowed us to enjoy the hotel more without having to leave. The hotel felt very safe and clean and neighbors were very respectful. Definitely would stay again.
Stayed 1 night in Mar 2025