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The Enchanted Suites & Residence

2.0 star property
Hotel in Roswell with free breakfast and 24-hour fitness centre

Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Standard Double Room, Garden View | Private kitchen
Restaurant
Full-sized fridge, microwave, griddle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The current price is NZ$144
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min drive‬
  • Place, Roswell Museum
    ‪4 min drive‬
  • Place, Alien Zone
    ‪5 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
2 bathrooms
Hairdryer
Private bathroom
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

About the area

Roswell

At The Enchanted Suites & Residence you'll be within a 10-minute walk of Eastern New Mexico Medical Center and 1.6 km (1 mi) from New Mexico Military Institute. Highlights at this hotel include a restaurant, a complimentary breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a free manager's reception, a 24-hour business centre and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .With a stay at this Roswell hotel, you'll be 1.7 km (1 mi) from Lovelace Regional Hospital and 2.6 km (1.6 mi) from Woof Bowl Dog Park.

What's nearby

  • New Mexico Military Institute - 2 min drive - 1.9 km
  • Roswell Museum - 4 min drive - 3.0 km
  • Roswell Convention & Visitors Bureau - 4 min drive - 3.0 km
  • Alien Zone - 5 min drive - 4.2 km
  • International UFO Museum - 5 min drive - 4.2 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪Whataburger - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Subway - ‬8 min walk
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and 24-hour fitness centre
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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The price is NZ$179
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

Is parking available at The Enchanted Suites & Residence ?

Yep, The Enchanted Suites & Residence has a free self car park.

How much does it cost to stay at The Enchanted Suites & Residence ?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at The Enchanted Suites & Residence on 30 Sept 2025 start from NZ$144.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Enchanted Suites & Residence serve breakfast?

Yep, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at The Enchanted Suites & Residence ?

No, The Enchanted Suites & Residence does not offer an airport shuttle service.

Is there a bar or restaurant at The Enchanted Suites & Residence ?

Yep, you can grab a meal at The Enchanted Suites & Residence 's onsite restaurant.

What time are check-in & check-out at The Enchanted Suites & Residence ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Enchanted Suites & Residence ?

Cats and dogs are welcome at The Enchanted Suites & Residence , with dog exercise areas on offer.

The Enchanted Suites & Residence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 8 out of 125 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Dora

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Maricopa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Gross!

Check in was weird. The front desk agent walked away for like 5 minutes to do... something? He walked us to our room, which was nice. The place was crawling with cockroaches...there were 4 in our room overnight. Outside, when we left, there were easily hundreds dying or dead outside. Also, in the lobby women's bathroom, there were boogers wiped all along the bathroom wall and the sink was incredibly dirty (caked on soap/dirt for one). The cook for the restaurant spent the whole time talking with the front desk agent and then gave us a printed menu that was charging $80 for a steak (?!).
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Dakota

Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty new hotel but they working on it !
Stayed 1 night in Jun 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was unique.
Stayed 1 night in Jun 2025

8/10 Good

Juana María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lindsay

Disliked: Cleanliness
Wish the locks to the room were better. Definitely doesn’t feel very secure. Our room we had an actual key with just one little lock. When we walked into the room there looked to be a cockroach or something similar next to the first bed and kitchen area. We were able to kill it and then there was a huge glob of hair next to the cockroach. They had no trash cans. We checked in very late after a very long drive so we didn’t say anything in the moment since the kids just needed to get some sleep. When we checked out there was no one at the front desk. When I rang the doorbell someone from the kitchen came and got the key from me so I wasn’t able to talk to anyone about the conditions.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Book with Caution

This is a newer facility and still up and coming and still being set up. Food situation is pretty grim at this time: even though there is complimentary breakfast included, it is not readily laid out for the guest. You have to ask the kitchen associate for everything. The kitchen associate was rough and temperamental and not welcoming. So, you don't feel like asking here again and again or with the worry that someone might mess your food behind the scenes. Basics were missing like accompaniments: butter pouches, creamcheese or jam to apply on the toast. No toaster. Breakfast was repetitvely the same-bacon, egg, sausage, egg and toast; no fruit, yogurt, milk, ketchup or or plain creamer available. Only sweetened creamer was there. The coffee cardboard glasses finished and when asked, I was given plastic water glasses in which coffee could not be poured. A guest was vaping in the dining area. This should be strictly prohibited especially in a kid-friendly zone. The rooms: are missing a table, and seating of some sort for office work, iron, iron board, hangers, hair dryer. Rooms are spacious though. This is a hospitality industry and the basics of hospitality were missing. Game room is an added bonus adn an excellent I did provide feedback to the front desk staff since they were very courteous and open to feedback and receptive. I would love to come back here when they improve. attraction to the guests. The gym was fantastic and I used it everyday of my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Velia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is attached to a mental hospital!!!
Stayed 2 nights in Jun 2025

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff, whatever extra we needed we got it right a way
Stayed 3 nights in Jun 2025

6/10 Okay

Sheryle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but uncomfortable

The facility is absolutely beautiful. You can tell that it was priorly an assisted living home because there are signs and things like residential dining area throughout the entire facility and there are emergency pull strings next to all of the toilets. The beds were rockhard, so neither set of people got much sleep although they were supposedly brand new orthopedic mattresses. They were extremely hard. In fact, the second night, I asked for extra pillows to sleep on top of the pillows on top of bed. Second bedroom has no air-conditioning in it so even with the door open to the living room, the room was still hot even with the ceiling fan. They had a game room and movie theater, which was a super cool set up but no air conditioning throughout the building except for in your room so super hot. We stayed in there for about 45 minutes and had to go back to our room because it was 106 that day. Love the fact that there are laundry facilities. Also, you have a kitchen set up which includes a grill, a microwave and a refrigerator. There are no plates or dishes or silverware of any sort. With just a few improvements I believe this would be a destination hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good over all
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Anywhere Else!

This is a beautiful hotel. Room and service were excellent. The breakfast was sit-down, order taken and delivered to your table. Soooo Good! Wish we were staying longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the concept of this property! The staff is very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Luis, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2025

10/10 Excellent

Leanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms.
Stayed 1 night in Jun 2025

6/10 Okay

Brenda, Albuquerque

Liked: Amenities, property conditions & facilities
Just had “bugs” they didn’t want to call roaches lol but the place is new and it was decent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing😃 Ramona is an amazing manager very concerned. Everybody treated me with kindness and such respect. Lessie and robert we’re both great cooks. Haley, ANTHONY, Nicole and and all those who chipped in the Help were wonderful people. They took care of everything. Just simply upon the asking
Stayed 3 nights in May 2025

2/10 Terrible

Tyler

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I dont even know where to start. The room floor had stains, one of the lights in the room was missing, the microwave didnt work, the television remote was missing, there was no wifi. The building was old and used to be a psychiatric care center. It had a haunted hospital feel to it and it smells odd inside. I dont know how this place is so highly rated on expedia it must be that employees are paid to do so.
Stayed 1 night in May 2025