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5.0 out of 5

"The hospitality from all staff is 2nd to none. Make's you feel like royalty from the moment you arrive until they see you off the last day. " More

By a verified traveller on Mon 29 Oct 2018

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Hotel Description

A luxury stay in Horohoro awaits you at Treetops Lodge & Estate. You'll be 19.2 km (11.9 mi) from Polynesian Spa and 22 km (13.7 mi) from Skyline Rotorua. Highlights at this family-friendly lodge include in-room free WiFi, fireplaces, and LCD TVs.

You can enjoy iPod docks, living rooms, and digital TV, featured in all 13 rooms. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Additionally, room service, espresso makers, and free bottled water are available.

A day of pampering at Rituals Spa can include deep-tissue massages, body scrubs, and facials along with access to the sauna and spa tub. At the lodge's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center, spa tub, and sauna as well as access to ecotours. A meeting room and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Horohoro lodge, you'll be 23.9 km (14.8 mi) from Lake Rotorua and 32.7 km (20.3 mi) from Lake Tarawera.

Valley Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pheasant Cottage

Bed Count 2 King Beds Maximum Occupancy 8 Max

Lodge Room with Breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max

Forest Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Treetops Lodge & Estate ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Treetops Lodge & Estate

Everyone (3) Couples (3) Family (1)
5 out of 5
The hospitality from all staff is 2nd to none. Make's you feel like royalty from the moment you arrive until they see you off the last day.

Posted by , from Auckland on 29 Oct. 2018

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5 out of 5

One of the nicest lodges we have been at.

Pros: Great Facilities, games rooms and kitchens. Building was well built and provisioned.
Location: Hiking, scenic views, close to rotorua
Great stay and experience. Lodge facilities were great and abundant. The best thing was the staff on site, such friendly people. Also the added touches we didnt expect or request was the cherry on top of a wonderful stay. The surroundings and hiking tracks were also wonderful.

Posted by , from Auckland on 4 Jun. 2015

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5 out of 5
Pros: Location and the walk to Bridal Veil Falls
Location: Away from it all, Inspiring
Facilities: Outstanding; Service: Friendly, Courteous; Cleanliness: Spotless, Immaculate;

Posted by , from Australia - NSW - Sydney on 28 Feb. 2014

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5 out of 5
Pros: Beautiful food, extrordinary service, a favorite home away from home
Cons: Nothing
Location: Tranquil
Facilities: Top of the line; Value: Affordable; Service: Staff & service the best; Cleanliness: Spotless; Looking forward to next stay when spa is up & running

Posted by , from Australia - NSW - Regional NSW on 27 Sep. 2012

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5 out of 5
Pros: Impeccable service
Cons: Couldn't stay longer
Location: Away from it all
Facilities: Top of the line; Service: Go the extra mile; Cleanliness: Immaculate; Luxury lodge furnishings, open fire in room

Posted by , from New Zealand - Bay of Plenty on 8 Aug. 2012

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5 out of 5
Pros: From the welcoming arrival, log fire in our room, amazing public rooms, exquisite dinner by open fire in library, to perfect villa room - AMAZING!
Cons: Having to leave for home!
Location: Perfect, Inspiring, Outstanding
Facilities: Top of the line, Outstanding; Service: Flawless; Cleanliness: Immaculate; Make sure you take your walking shoes and take at least one of the walks on the property.The Lodge is that great we have booked to go back!

Posted by , from New Zealand - Auckland on 8 Jul. 2012

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5 out of 5
Pros: Luxurious spaces, wonderful furnishings.
Cons: No, nothing at all.
Location: Away from it all
Facilities: grand luxury; Value: affordable super luxury; Service: Flawless; Cleanliness: Spotless, Immaculate, Beautiful; exceptional accommodation, delicious food, faultless service.

Posted by , from Australia on 16 Jun. 2011

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About the Treetops Lodge & Estate

Location 351 Kearoa Road, RD1, Horohoro, 3077

Property Features

Treetops Lodge & Estate offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. A 24-hour fitness center, spa services, and a library are also featured at the luxury Treetops Lodge & Estate. Free self parking is available. This 5-star Horohoro lodge is smoke free.

  • 13 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (25 km / 15.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Treetops Lodge & Estate offers 13 accommodations with fireplaces and iPod docking stations. Accommodations offer separate living rooms. 33-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Fireplace
  • Living room
  • IPod dock
  • In-room dining
  • LCD television
  • Digital channels
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Treetops Lodge & Estate has a restaurant on site.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival.

This property does not have a front desk. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 45.00 for adults and NZD 22.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Treetops Estate Horohoro
  • Treetops Lodge & Estate
  • Treetops Lodge & Estate Horohoro
  • Treetops Lodge Estate
  • Treetops Lodge Estate Horohoro
  • Treetops Estate
  • Treetops Lodge & Estate Lodge
  • Treetops Lodge & Estate Horohoro
  • Treetops Lodge & Estate Lodge Horohoro

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This Lodge property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.