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Aparthotel

Urban Residences

Property class: 4

Photo gallery for Urban Residences

A rooftop terrace with white lounge chairs and a cityscape view.
A modern living room with a large window offering a city view, a dark-colored sofa, a white coffee table with a bottle and glasses, and a light-colored armchair.
A modern living room with a dining area, large windows, and a city view.
A modern high-rise building with a glass facade, surrounded by other urban structures.
A modern bedroom with a large bed, a sofa, and a city view through floor-to-ceiling windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Parking available
The current price is NZ$293
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Place, Beurs World Trade Center
    ‪3 min walk‬
  • Place, De Doelen
    ‪4 min walk‬
  • Place, Markthal Rotterdam
    ‪9 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪13 min drive‬

Room options

View all photos for Large Apartment

A modern living room with a dining area, large windows, and a city view.

Large Apartment

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Large Apartment (Families & Couples)

A modern hotel room with a large bed, a bedside table with a lamp, a flat-screen TV, and a city view.

Large Apartment (Families & Couples)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Large Penthouse

A modern hotel room with a large bed, a TV, a city view, and a nightstand with a lamp.

Large Penthouse

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Corner

A modern living room with a large TV, comfortable seating, and a city view.

Studio, Corner

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

A modern hotel room with a bed, a sofa, a dining area, and a kitchen.

Studio

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Penthouse (Families & Couples)

A modern living room with a large window, a sofa, a coffee table, and a lamp.

Large Penthouse (Families & Couples)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A modern bedroom with a large bed, a sofa, and a city view through floor-to-ceiling windows.

Family Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Rotterdam

Urban Residences puts you in the heart of Rotterdam, connected to the convention centre and within steps of Lijnbaan and Beurs World Trade Center. Highlights at this aparthotel include in-room kitchens, free WiFi and LCD TVs. .You can enjoy a TV with cable channels, and each apartment features a sitting area, an espresso maker and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, an iron/ironing board and designer toiletries are also available. Housekeeping is available once per stay. .This smoke-free aparthotel offers free WiFi in public areas, express check-out and multilingual staff. Added amenities include laundry facilities, luggage storage and a front desk safe. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Centrum aparthotel include Erasmus Bridge and Ahoy Rotterdam.
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What's nearby

  • Beurs World Trade Center - 3 min walk - 0.3 km
  • De Doelen - 4 min walk - 0.4 km
  • Holland Casino Rotterdam - 7 min walk - 0.6 km
  • Markthal Rotterdam - 9 min walk - 0.8 km
  • Witte de Withstraat - 9 min walk - 0.8 km

Getting around

  • Rotterdam Blaak Station - 11 min walk
  • Schiedam Nieuwland Metro Station - 11 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Capri IJssalon - ‬3 min walk
  • ‪Bakker Bart - ‬2 min walk
  • ‪BURGER KING® - ‬1 min walk
  • ‪Ajisan Ramen - ‬3 min walk

About this property

Urban Residences

As a guest of Urban Residences, you'll find multilingual staff, laundry facilities, and express check-out. WiFi is free in public spaces. Urban Residences also features a front desk safe and a lift. For a fee, parking is available.

This 4-star Rotterdam aparthotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 19 levels
  • Built in 2012
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Urban Residences offers 77 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 27.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Cot: EUR 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 38-inch LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping available once per stay
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 floors
  • 77 units
  • Bicycle rentals
  • Built in 2012
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Urban Residences.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Frequently asked questions

What is the cancellation policy at Urban Residences?

Urban Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Residences?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Urban Residences on 15 Nov 2026 start from NZ$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Urban Residences?

Yep, Urban Residences has a secured covered self car park with in/out privileges for EUR 27.50 per night. A self car park is also available, for a fee.

Is Urban Residences family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Urban Residences is a hit with families.

Is there a free airport shuttle available at Urban Residences?

No, Urban Residences does not offer an airport shuttle service.

What time are check-in & check-out at Urban Residences?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Urban Residences?

No, pets are not allowed.

Urban Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1183 reviews
Rating 8 - Good. 348 out of 1183 reviews
Rating 6 - Okay. 97 out of 1183 reviews
Rating 4 - Poor. 30 out of 1183 reviews
Rating 2 - Terrible. 42 out of 1183 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
second time staying here, great location and room very clean, few mosi
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Incredible views and tons of space to spread out.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
A good location
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in
It was clean for the most part but the bathroom I would say was a little dirty
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, communication, listing accuracy
Good staff and clean. Near the city centre.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, really nice apartments with a nice view. Stayed twice now.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Staff was friendly and helpful. Check was slow - long line and only 1 person at the desk. Lovely view from the 18th floor. Unit needs maintenance - spots on the carpet, shower walls were peeling.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Check-in
Positives: Check in was a breeze; receptionist was as friendly and informative about the area. Location is fantastic for shopping and easy access to the subway system. Significant opportunities: Rooms have become very rundown with paint peeling in a number of places. Furniture (couches) need replacing. Most problematic - no sufficient air conditioning. Owner provided fans, which had limited effect.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
excEllent facilities & location
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Not easy to park the car. The lobby is dirty and the furniture is worn. The apartment is large and has a nice view but the price is way above what it is worth. There is a lot of maintenance needed in this apartment. There was silverfish in the bathroom. Silicone was mouldy. It should be more clean.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Check-in
The kitchen was equipped enough for us, as we just had breakfast and lunch and in the apartment ate out for our evening meals.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very good place
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! As described, beautiful apartment on the 11 floor. Very helpful and kind staff! We will be back!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Young guy at check-in was very efficient and helpful....corner studio apartment on the 7th floor was really nice.....great views and plenty of living space.....fittings and equipment are all hi-specification (Allesi...Miele...etc). Location couldn't be better...handy for all the shops and a supermarket, all less than 3 minutes walk from the building entrance. Great feature to have a laundry room in the building which is cheap to use....and you don't need to buy detergent! Definitely will stay there again....oh, nearly forgot, half the daily cost of Citizen M nearby and with 10 times bigger room!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Excellent location and relaxed ambiance.
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent location for comfortable stay in the heart of the city, great service.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean but only one hand towel and no bath mat. Managed to resolve this by getting in touch with the reception. Location is perfect!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Disliked: Listing accuracy
The hotel is in a great location for transit and shopping. The rooms are generally clean but very dated. Studio 108 on the 5th floor has the toilet and shower in two separate areas. Both are in bad need of repair. This room is also very noisy as the tram is right outside. There are much better hotels in the same general area. I would not recommend this property,
Stayed 4 nights in May 2026
Verified review

8/10 Good

Unfortunately the staff member on in the afternoon if check in was quite rude the lady in the morning was lovely. The property could do with a room refresh
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
I had a wonderfull stay.
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Liked: Check-in, communication
Rooms are very large, spacious and comfortable. Very central to everything you need, shopping, food. Having laundry available is handy. Full kitchen is great for making breakfast as nothing opens early in Rotterdam. Rooms are not well maintained. There are cracks in the floor, bathrooms and toilets are not good at all. The apartments need a lot of work to improve them. Showers are weak. I had to switch rooms because the shower was cold. The staff were very accommodating in changing me to a new room and while the shower was better there were issues with other things. Beds are very average. They are two singles pushed together with a thin Mattress across the top but you still fall in the crack of the bed as the mattress topper is not thick enough to hold any normal size person so you might aswell stay sleeping on one side.
Stayed 6 nights in Jul 2026