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Hôtel Rouen Alba

2.0 star property

Photo gallery for Hôtel Rouen Alba

Classic Triple Room | Bathroom
Property amenity
Reception
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
The current price is NZ$153
includes taxes & fees
12 June - 13 June

Explore the area

View map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪3 min walk‬
  • Place, Rue du Gros-Horloge
    ‪3 min walk‬
  • Place, Rouen Christmas Market
    ‪3 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a window with curtains, a radiator, and a painting on the wall.

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Rouen

Hôtel Rouen Alba places you in the centre of Rouen, within a short 5-minute stroll of Rouen Cathedral and Rouen Christmas Market. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM. .Sights within a 15-minute walk of this Rouen City Centre hotel include Rue du Gros-Horloge and Church of Saint-Maclou.

What's nearby

  • Joan of Arc Historial - 3 min walk - 0.3 km
  • Rue Saint-Romain - 3 min walk - 0.3 km
  • Rouen Cathedral - 3 min walk - 0.3 km
  • Rue du Gros-Horloge - 3 min walk - 0.3 km
  • Rouen Christmas Market - 3 min walk - 0.3 km

Getting around

  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Brasserie Paul - ‬3 min walk
  • ‪Cosy Lunch - ‬2 min walk
  • ‪Underdogs - ‬3 min walk
  • ‪Restaurant Gill - ‬4 min walk
  • ‪Bacchus - ‬1 min walk

About this property

Hôtel Rouen Alba

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hôtel Rouen Alba.

This Rouen hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Rouen Alba offers 39 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Interior detail
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 525 reviews
The price is NZ$99
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 10 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to communicate their estimated arrival time in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

What is the cancellation policy at Hôtel Rouen Alba?

Hôtel Rouen Alba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Rouen Alba?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Hôtel Rouen Alba on 12 Jun 2026 start from NZ$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Rouen Alba serve breakfast?

Sure does, buffet breakfast is served weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM.

Is there a free airport shuttle available at Hôtel Rouen Alba?

No, Hôtel Rouen Alba does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Rouen Alba?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hôtel Rouen Alba?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Hôtel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 256 reviews
Rating 8 - Good. 112 out of 256 reviews
Rating 6 - Okay. 50 out of 256 reviews
Rating 4 - Poor. 25 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Clean room and friendly staff. The building is a bit run down but the location and price was what I was looking for.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and view
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Kathy

Liked: Cleanliness
Property in walking distance to places to see
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View to the cathedral

Well located with restaurants and markets nearby. Near the Cathedral and with a great view to it.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Roopa

Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hooligans in the park outside every night, hooting and hollering
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night sleep
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jianzhong

Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Montesquieu

Liked: Cleanliness, property conditions & facilities
Bien situé et accessible à pied. La chambre est propre.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Bof!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Bon petit hôtel Proche de tout Qualité/ prix - très bien
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Helle

Disliked: Property conditions & facilities, room comfort

Hotellet trænger til renovering

Omfanget af morgenmad til €10 pr. person, er nok det bedste ved hotellet. Ligger mellem Seinen og Notre Dame med en del nattestøj fra “gadens beboere”. Hotellet er MEGET slidt og trænger til en gevaldig renovering. Ingen A/C på værelset - det var alt for varmt og indelukket. Vil IKKE anbefale.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Johannes

Disliked: Staff & service, property conditions & facilities, room comfort
Meget lille rum hvor der lugtede lidt specielt. Meget svært at lufte ud.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

bonavini

Disliked: Cleanliness, amenities, property conditions & facilities
Ottima posizione, ma struttura un po' datata e non molto pulita
Stayed 2 nights in Jun 2025