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The Spa Hotel

Property class: 4

Photo gallery for The Spa Hotel

A breakfast table with a newspaper, fruits, pastries, and beverages, set on a balcony with a railing.
A modern indoor pool with a glass ceiling, large windows, and a view of the garden.
A hotel entrance with a red car parked outside, a doormat with a logo, and a chandelier above the door.
A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.
A spacious dining area with multiple tables and chairs, large windows, and hanging plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$261
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪50 min drive‬

Room options

View all photos for Cosy Double

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a mirror wall.

Superior Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Deluxe double room

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

A hotel room with a bed, bedside table, lamp, and a door with a lock and keycard reader.

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Cosy Double Room Single Use

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe Double Room Single Use

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, and a window with a view.

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Spacious Double Room

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Spacious Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.

Feature Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

A bedroom with a bed, bedside lamps, a chair, and a door.

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Royal Tunbridge Wells

At The Spa Hotel you'll be within just a 15-minute stroll of Pantiles and Spa Valley Railway. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Orangery Restaurant, serves British cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings English breakfast is served between 7:00 AM and 9:30 AM. .Sights within a 20-minute walk of this 4-property class Royal Tunbridge Wells hotel include Assembly Hall Theater and Tunbridge Wells Museum and Art Gallery.

What's nearby

  • Pantiles - 12 min walk - 1.1 km
  • Spa Valley Railway - 14 min walk - 1.2 km
  • Tunbridge Wells Museum and Art Gallery - 18 min walk - 1.5 km
  • Calverley Grounds - 18 min walk - 1.5 km
  • Assembly Hall Theater - 2 min drive - 1.3 km

Getting around

  • Tunbridge Wells Station - 16 min walk
  • London (LCY-London City) - 74 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪Mad Dog Brewery Tap - ‬14 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪The Bedford - ‬16 min walk
  • ‪Caffè Nero - ‬16 min walk

About this property

The Spa Hotel

As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Spa Hotel offers 70 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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3.9 out of 5, Good, 1,003 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

What is the cancellation policy at The Spa Hotel?

The Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Spa Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at The Spa Hotel on 29 Nov 2026 start from NZ$261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Spa Hotel?

Yep, The Spa Hotel has a free self car park.

Is there a spa on site at The Spa Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Spa Hotel have a pool?

The Spa Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at The Spa Hotel?

The Spa Hotel features a health club, an indoor pool and a steam room.

Does The Spa Hotel serve breakfast?

Yeah, our travelers enjoy the English breakfast here! Served on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Spa Hotel?

No, The Spa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Spa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Spa Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Spa Hotel?

No, only service animals are allowed.

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1010 reviews
Rating 8 - Good. 265 out of 1010 reviews
Rating 6 - Okay. 90 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location and free parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very clean room and friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay., the staff were very attentive,and all meals were excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very attentive and helpful staff. Dining was great and the pool was superb!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Friendly helpful staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, fantastic staff, would stay there again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. My only complaint was the bed wasn't comfortable! Other than that, it was
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great Recommend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for weekend away. Comfortable, clean and helpful staff. Enjoyed breakfast selection. Great place to walk from town centre and to High Rocks if you want to get the steps in!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really attentive staff and clean hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a treat for my son And his girlfriend and they said it’s was such an amazing hotel, beautiful room and they had a wonderful experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and made our stay really enjoyable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, we’ll be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible, attention to detail spot on, staff extremely helpful & they have electric car chargers which is super helpful & they guide you through the simple process of charging your vehicle. Air conditioning in the rooms as standard. in general, highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, all staff went out of their way to be friendly and helpful. Food was exquisite too every meal was fab in the Orangery and the bar. Beautiful hotel, just a short walk from Pantiles or you can catch the bus downhill. My only criticism was the taxi service provided by the hotel, they charged us 8 pounds to take us down the road to Pantiles which was overpriced. We didn't use that taxi service again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, great room and excellent continental breakfast. Lovely staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment and excellent service! Would definately stay again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and peaceful.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with everything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay. Great staff and facilities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room at a good price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, the facilities are great with a nice pool, gym, sauna and stream room all included in your stay. The breakfast is fantastic with a range of really quality options to choose from. The air conditioned rooms were an absolute must in the recent heatwave and meant you could get a great night's sleep. My biggest compliments have to go to the staff though, I interacted with so many of them throughout my stay and they were all so friendly and helpful which is such a rarity, so full credit to them, especially Keira at breakfast who was amazing. I already can't wait to come back and stay here again!
Stayed 2 nights in Jun 2026