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Grand Cosmos Resort Ruisui Hualien

5.0 star property
Luxury suburban hotel near Ruisui Hot Spring

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Photo gallery for Grand Cosmos Resort Ruisui Hualien

Property grounds
Property amenity
Exterior
Royal Villa
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County, 97841
  • Popular LocationRuisui Hot Spring5 min drive
  • Popular LocationRuisui Cinglian Temple7 min drive
  • Popular LocationEast Rift Valley National Scenic Area11 min drive
  • AirportHualien (HUN)101 min drive

Room options

View all photos for Pet Villa Quad Room

Pet Villa Quad Room

Pet Villa Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 53 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Villa Garden Room

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Garden Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Family Quad Room for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Family Quad Room for 2 people

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 83 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Family Villa Quad for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Quad for 2 people

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 53 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Castle Family Quad for 2 people

Premium bedding, down duvets, pillow-top beds, free minibar

Castle Family Quad for 2 people

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 60 sq m
  • Resort view
  • Sleeps 3
  • 2 King Beds

View all photos for Mansion Grand Deluxe Quad Room

Mansion Grand Deluxe Quad Room

Mansion Grand Deluxe Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
2 bedrooms
  • 93 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Mansion Family Suite

Mansion Family Suite

Mansion Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
2 bedrooms
  • 99 sq m
  • Resort view
  • Sleeps 10
  • 4 King Beds

View all photos for Mansion Family Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Mansion Family Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 83 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Deluxe Quad Room

Mansion Deluxe Quad Room

Mansion Deluxe Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 93 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Mansion Superior Double Room

Mansion Superior Double Room

Mansion Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Deluxe suite

Castle Deluxe suite

Castle Deluxe suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 132 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Family Suite

Castle Family Suite

Castle Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 132 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

View all photos for Castle Family Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Castle Family Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 60 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Twin Room

Castle Superior Twin Room

Castle Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Garden
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
  • 83 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Double Room

Castle Superior Double Room

Castle Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa Quad Room

Premium bedding, down duvets, pillow-top beds, free minibar

Family Villa Quad Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 53 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Villa

Royal Villa | View from room

Royal Villa

Highlights

Garden
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
  • 301 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Premier Villa

Premier Villa

Premier Villa

Highlights

Garden
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
  • 301 sq m
  • Resort view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Garden
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Pillow menu
  • 165 sq m
  • Resort view
  • Sleeps 10
  • 4 King Beds

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About the area

Ruisui

A luxury stay in Ruisui awaits you at Grand Cosmos Resort Ruisui Hualien. You'll be 2.3 km (1.5 mi) from Ruisui Hot Spring and 4.8 km (3 mi) from Ruisui Cinglian Temple. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Thai massages and facials along with aromatherapy and hydrotherapy. 城堡音樂酒吧 is the hotel's own bar. Enjoy the free water park, indoor swimming pool, gym and lazy river. 5 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 5-property class Ruisui hotel include East Rift Valley National Scenic Area and Danongdafu Forest Park.

What's nearby

  • Ruisui Ranch - 5 min drive
  • Ruisui Hot Spring - 5 min drive
  • Tropic of Cancer - 6 min drive
  • Ruisui Cinglian Temple - 7 min drive
  • East Rift Valley National Scenic Area - 11 min drive

Getting around

  • Yuli Sanmin Station - 10 min drive

Restaurants

  • 涂媽媽肉粽 - 7 min drive
  • 老家後山菜 - 7 min drive
  • 綠茶肉圓 - 7 min drive
  • 公主咖啡 - 10 min drive
  • 瑞穗萬佳鄉早餐店 - 7 min drive

About this property

Grand Cosmos Resort Ruisui Hualien

Luxury suburban hotel near Ruisui Hot Spring
Grand Cosmos Resort Ruisui Hualien offers its guests a full-service spa, hot springs, and a complimentary water park. There are 3 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. An indoor pool, a children's pool, and a fitness centre are also featured at the luxury Grand Cosmos Resort Ruisui Hualien. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Ruisui hotel is smoke free.

  • 198 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Grand Cosmos Resort Ruisui Hualien offers 198 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 11:00 AM to 5:00 PM
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Prime Ome
  • Prime One Bar
  • 城堡音樂酒吧
  • 美饌廣場
  • 芳泉百匯

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hot springs
  • Indoor pool
  • Karaoke
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Manicures/pedicures
  • Public bath open from 7:00 AM - 10:00 PM
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Castle or Manor areas
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers train station pickup service from Ruisui train station only.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 36,交觀業字第1508號

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Grand Cosmos Resort Hualien
Grand Cosmos Ruisui Hualien
Grand Cosmos Hualien
Cosmos Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel
Grand Cosmos Resort Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel Ruisui

Frequently asked questions

What is the cancellation policy at Grand Cosmos Resort Ruisui Hualien?

Grand Cosmos Resort Ruisui Hualien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Cosmos Resort Ruisui Hualien?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Grand Cosmos Resort Ruisui Hualien on 28 May 2024 start from NZ$587.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Cosmos Resort Ruisui Hualien?

Yep, Grand Cosmos Resort Ruisui Hualien has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Grand Cosmos Resort Ruisui Hualien?

Yep, there is an onsite spa at Grand Cosmos Resort Ruisui Hualien. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Grand Cosmos Resort Ruisui Hualien have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Does Grand Cosmos Resort Ruisui Hualien have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Cosmos Resort Ruisui Hualien?

Grand Cosmos Resort Ruisui Hualien features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Grand Cosmos Resort Ruisui Hualien a romantic place to stay?

Couples spa treatments, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Cosmos Resort Ruisui Hualien.

Is Grand Cosmos Resort Ruisui Hualien family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Grand Cosmos Resort Ruisui Hualien is a hit with families.

Does Grand Cosmos Resort Ruisui Hualien serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Cosmos Resort Ruisui Hualien?

No, Grand Cosmos Resort Ruisui Hualien does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Cosmos Resort Ruisui Hualien?

Yep, Grand Cosmos Resort Ruisui Hualien has 3 restaurants.

What time are check-in & check-out at Grand Cosmos Resort Ruisui Hualien?

Check-in begins at 3 PM. Check-out time is 11 AM.

Grand Cosmos Resort Ruisui Hualien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 182 reviews" "
Rating 8 - Good. 59 out of 182 reviews" "
Rating 6 - Okay. 11 out of 182 reviews" "
Rating 4 - Poor. 5 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing and full service resort
Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

YUNG CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need more cleaning maintenance Very friendly staff and environment for kids
Stayed 2 nights in Sep 2019

10/10 Excellent

Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
瑞穗環境悠哉、是個放鬆好去處 旅館設施齊備、房間內泡湯池大、清潔程度優
Stayed 2 nights in Feb 2024

10/10 Excellent

KWAI CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店特別的設施
家庭旅行加上有小朋友，是一間很好的選擇，酒店內的設施合一家大小。我個人比較喜歡有一個市集在酒店內給客人選擇自己喜歡的物品。
Stayed 1 night in Jan 2024

6/10 Okay

CHANG MAO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
入住時，感覺不錯唯一敗筆就是退房時服務很差，因為是入住莊園離上下行李地方算遠，結果讓我們在外面苦等冷風收收，行李車也沒來在外面吃冷風吃的10幾分鐘，最後還是自己推著行李到大門口何其可惡，下次不會來了
Stayed 1 night in Jan 2024

10/10 Excellent

Jia Chun

Stayed 1 night in Dec 2023

10/10 Excellent

Cheng-Wei

Stayed 1 night in Dec 2023